
Automation Course
Master the full automation lifecycle — from identifying the right processes to deploying production-ready bots and scaling enterprise programmes. This course gives you the technical skills, design principles, and governance frameworks to build automation that actually works. Whether you are new to automation or ready to level up, you will leave with practical tools you can apply immediately.
What you will learn:
You will learn how to identify automation opportunities, map and standardise processes, and design reliable solutions using no-code platforms, scripting, and RPA tools. The course covers exception handling, data transformation, testing strategies, and continuous quality monitoring to ensure your automations perform in real production environments. You will also explore AI integration, API design, ETL pipelines, and CI/CD practices for automation delivery. Finally, you will develop the governance, security, and stakeholder communication skills needed to scale automation programmes across an entire organisation.
How you study in practice Automation Course
How you practise Automation Course
For businesses looking to train their team
With Dedika for businesses, the course includes exercises and examples tailored to your own business and the way your company needs.
Course content
8 Chapters • 40 LessonsDuration between 4 and 360 hours (you decide)
Chapter 1HideHide detailsSee detailsFoundations of Automation Thinking
Foundations of Automation Thinking
Lesson 1 • What Automation Is and Is Not
Defines automation, distinguishes it from scripting and manual optimisation, and sets scope. Establishes shared vocabulary used throughout the course.
Lesson 2 • Types of Automation Technologies
Surveys the automation landscape: RPA, workflow automation, API integration, and AI-assisted automation. Helps learners match technology type to use case.
Lesson 3 • Automation Value and ROI Basics
Introduces cost-benefit analysis for automation projects, covering time savings, error reduction, and capacity gains. Provides a baseline for prioritisation decisions.
Lesson 4 • Automation Lifecycle Overview
Maps the end-to-end lifecycle from discovery through deployment and maintenance. Sets expectations for the structured approach taught in subsequent chapters.
Lesson 5 • Identifying Automation Candidates
Teaches criteria for evaluating tasks as automation candidates using volume, frequency, and error-rate metrics. Connects opportunity identification to ROI framing.
Chapter 2HideHide detailsSee detailsProcess Analysis and Documentation
Process Analysis and Documentation
Lesson 1 • Process Discovery Techniques
Covers interviews, observation, and process mining to surface how work actually happens. Accurate discovery prevents automating broken processes.
Lesson 2 • Writing Automation Requirements
Translates process maps into structured requirements documents with inputs, outputs, rules, and exceptions. Requirements drive consistent automation design.
Lesson 3 • Process Mapping and Flowcharting
Teaches standard notation for drawing process flows, decision points, and exception paths. Maps become the primary input for automation design.
Lesson 4 • Process Standardisation Before Automation
Establishes why processes must be standardised before automation and how to achieve it. Reduces rework caused by automating inconsistent workflows.
Lesson 5 • Identifying Bottlenecks and Waste
Applies lean analysis to locate delays, redundancies, and handoff failures within mapped processes. Ensures automation targets value-adding steps, not waste.
Chapter 3HideHide detailsSee detailsAutomation Design Principles
Automation Design Principles
Lesson 1 • Modular Automation Architecture
Introduces component-based design that separates logic, data, and orchestration layers. Modularity reduces maintenance cost and enables reuse across projects.
Lesson 2 • Designing for Exception Handling
Covers strategies for anticipating, catching, and recovering from errors in automated workflows. Robust exception handling prevents silent failures in production.
Lesson 3 • Data Handling and Transformation Design
Teaches how to design data flows, transformations, and validation checks within automation. Correct data handling ensures output accuracy and downstream trust.
Lesson 4 • Logging and Auditability Design
Establishes logging standards for tracking automation execution, decisions, and errors. Audit trails support compliance, debugging, and continuous improvement.
Lesson 5 • Scalability and Maintainability Principles
Addresses design choices that allow automation to scale with volume and adapt to process changes. Reduces total cost of ownership over the automation lifecycle.
Chapter 4HideHide detailsSee detailsBuilding Automation with No-Code Tools
Building Automation with No-Code Tools
Lesson 1 • Building Conditional Logic and Loops
Implements branching conditions and iteration within visual flows to handle varied data. Logic structures enable automations to respond dynamically to real inputs.
Lesson 2 • Testing and Debugging Visual Flows
Applies systematic testing methods to identify and fix errors in no-code automations. Reliable testing prevents production failures and data corruption.
Lesson 3 • Triggers and Event-Driven Flows
Teaches how to configure schedule, webhook, and event-based triggers to start automations. Trigger selection determines when and how reliably a flow executes.
Lesson 4 • No-Code Platform Orientation
Introduces the interface, core concepts, and terminology of visual automation platforms. Familiarity with the environment accelerates hands-on build exercises.
Lesson 5 • Connecting Applications and Data Sources
Covers configuring connectors, authentication, and data mapping between applications. Integration accuracy is the foundation of multi-step workflow automation.
Chapter 5HideHide detailsSee detailsScripting and Code-Based Automation
Scripting and Code-Based Automation
Lesson 1 • Scripting Language Fundamentals
Covers variables, data types, control flow, and functions in a general-purpose scripting language. These fundamentals underpin every code-based automation built in this chapter.
Lesson 2 • File and Directory Automation
Teaches scripts that read, write, move, rename, and archive files and folders automatically. File automation is among the most common enterprise scripting use cases.
Lesson 3 • Scheduling and Orchestrating Scripts
Teaches how to schedule scripts using system schedulers and orchestrate multi-script pipelines. Scheduled execution transforms one-off scripts into reliable automated processes.
Lesson 4 • Web Scraping and Browser Automation
Introduces HTTP requests and browser control libraries for extracting and submitting web data. Enables automation of web-based tasks that lack API access.
Lesson 5 • API Interaction via Scripts
Covers calling REST APIs, handling responses, and chaining API calls within scripts. Script-driven API use extends automation beyond visual tool connector limits.
Chapter 6HideHide detailsSee detailsRobotic Process Automation in Practice
Robotic Process Automation in Practice
Lesson 1 • UI Interaction and Selector Design
Covers recording, selector creation, and reliable UI element targeting across applications. Stable selectors are the single most critical factor in bot reliability.
Lesson 2 • Data Scraping and Screen Reading
Teaches structured data extraction from tables, forms, and PDFs using RPA scraping tools. Accurate data capture is essential for downstream processing accuracy.
Lesson 3 • RPA Platform Architecture
Explains the designer, orchestrator, and robot components of an RPA platform and how they interact. Understanding architecture is prerequisite to building and deploying bots.
Lesson 4 • Bot Deployment and Orchestration
Covers packaging, publishing, scheduling, and monitoring bots through the orchestrator. Deployment discipline ensures bots run reliably in production environments.
Lesson 5 • Bot Exception Handling and Recovery
Applies RPA-specific exception handling patterns including business and application exceptions. Proper recovery logic keeps bots running without human intervention.
Chapter 7HideHide detailsSee detailsTesting, Quality, and Reliability
Testing, Quality, and Reliability
Lesson 1 • Performance and Load Testing
Teaches how to measure automation throughput, latency, and behaviour under high-volume conditions. Performance testing prevents capacity failures in production workloads.
Lesson 2 • Test Data Management
Covers creating, managing, and isolating test data sets to enable repeatable automation testing. Proper test data prevents false positives and protects production data.
Lesson 3 • Automation Testing Strategy
Defines a layered testing strategy covering unit, integration, and end-to-end tests for automation. A clear strategy prevents gaps that allow defects to reach production.
Lesson 4 • Continuous Quality Monitoring
Implements ongoing monitoring, alerting, and health checks to maintain automation quality post-deployment. Continuous monitoring catches regressions before they impact business operations.
Lesson 5 • Defect Tracking and Root Cause Analysis
Establishes a defect lifecycle process and root cause analysis techniques for automation failures. Systematic analysis prevents recurring defects and improves bot stability.
Chapter 8HideHide detailsSee detailsAutomation Governance and Scaling
Automation Governance and Scaling
Lesson 1 • Security and Access Control
Addresses credential management, least-privilege access, and secure data handling within automation. Security controls prevent bots from becoming attack vectors or compliance risks.
Lesson 2 • Automation Centre of Excellence
Defines the structure, roles, and responsibilities of a Centre of Excellence for automation governance. A CoE provides the organisational backbone for scaling automation sustainably.
Lesson 3 • Measuring and Reporting Automation Value
Establishes metrics, dashboards, and reporting cadences to communicate automation value to stakeholders. Value reporting sustains executive sponsorship and justifies programme investment.
Lesson 4 • Automation Portfolio Management
Covers pipeline management, prioritisation frameworks, and portfolio health tracking for automation initiatives. Portfolio discipline maximises ROI across the full automation investment.
Lesson 5 • Change Management and Bot Maintenance
Teaches processes for managing application changes that break bots and maintaining bot health over time. Proactive maintenance reduces unplanned downtime and rework costs.
Your valid completion certificate
This course is for you:
Business analyst: wants to turn process insights into automated, measurable solutions.
Operations coordinator: spends too much time on repetitive tasks that could run themselves.
IT generalist: supports business teams and needs formal automation design skills.
Career changer: moving into tech and wants a practical, portfolio-building starting point.
Project manager: needs to scope, justify, and oversee automation initiatives confidently.
Entrepreneur: looking to reduce manual overhead and scale operations without hiring more staff.
What our students say
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