RN Case Management Course

Lesson 1 • The Case Management Care Continuum

Maps patient care across acute, post-acute, and community settings. Builds awareness of transition points where case managers intervene.

Lesson 2 • Interdisciplinary Team Collaboration

Identifies team members and communication structures essential to case management. Prepares nurses to lead and participate in care teams.

Lesson 3 • Defining Case Management in Nursing

Clarifies what RN case management is, its scope, and how it differs from general nursing. Anchors all subsequent role-based learning.

Lesson 1 • Risk Stratification and Prioritisation

Applies validated tools to classify patients by complexity and risk level. Enables efficient allocation of case management resources.

Lesson 2 • Documenting Assessment Findings

Establishes standards for accurate, legally sound documentation of assessments. Supports continuity of care and regulatory compliance.

Lesson 3 • Psychosocial and Social Determinants Assessment

Addresses social, economic, and environmental factors affecting health outcomes. Links social determinants to care planning priorities.

Lesson 1 • Advance Directives and End-of-Life Planning

Addresses legal documents and conversations guiding end-of-life care. Prepares nurses to support patients and families through complex decisions.

Lesson 2 • Monitoring and Updating Care Plans

Establishes processes for ongoing plan review and revision. Keeps care plans responsive to changing patient conditions.

Lesson 3 • Principles of Person-Centred Care Planning

Grounds care planning in patient values, preferences, and goals. Establishes the philosophical basis for all planning activities in this chapter.

Lesson 4 • Coordinating Multidisciplinary Interventions

Organises services from multiple providers into a unified care plan. Reduces duplication and gaps in patient care delivery.

Lesson 1 • Level of Care Determination

Teaches criteria-based tools for matching patients to appropriate care settings. Prevents under- and over-utilisation of clinical resources.

Lesson 2 • Length of Stay and Discharge Planning

Integrates length-of-stay management with proactive discharge planning. Reduces avoidable delays and supports safe, timely transitions.

Lesson 3 • Fundamentals of Utilisation Management

Defines utilisation management and its role in controlling costs while maintaining quality. Connects UM principles to daily case management decisions.

Lesson 1 • Readmission Prevention Strategies

Applies targeted interventions to reduce preventable hospital readmissions. Directly links discharge planning quality to measurable outcome improvement.

Lesson 2 • Discharge Planning Process

Walks through the structured steps of discharge planning from admission to departure. Ensures all patient needs are addressed before leaving the care setting.

Lesson 3 • Community Resource Linkage

Connects patients to community services that support recovery and independence. Expands the case manager's resource toolkit beyond clinical settings.

Lesson 1 • Managing High-Prevalence Chronic Conditions

Covers case management approaches for common chronic diseases. Builds condition-specific clinical knowledge applied within the case manager role.

Lesson 2 • Chronic Disease Management Principles

Introduces frameworks for long-term management of chronic illness. Provides the conceptual base for condition-specific strategies in this chapter.

Lesson 3 • Behavioural Health Integration

Addresses co-occurring mental health and substance use disorders in case management. Equips nurses to coordinate integrated physical and behavioural care.

Lesson 1 • Quality Frameworks in Case Management

Introduces quality improvement models relevant to case management practice. Provides the analytical foundation for outcome measurement activities.

Lesson 2 • Data Collection and Analysis Methods

Teaches practical data collection techniques and basic analytical methods. Builds nurses' ability to interpret reports and identify improvement opportunities.

Lesson 3 • Implementing and Sustaining Improvements

Guides nurses through implementing QI initiatives and sustaining gains over time. Connects data analysis to actionable programme changes.

Lesson 1 • Policy Influence and Professional Development

Connects case management practice to broader health policy and professional growth. Encourages nurses to shape the profession through engagement and advocacy.

Lesson 2 • Leadership Skills for Case Managers

Develops leadership behaviours applicable within and beyond the case management role. Prepares nurses to influence teams, programmes, and organisational culture.

Lesson 3 • Programme Development and Evaluation

Teaches nurses to design, implement, and evaluate case management programmes. Builds strategic thinking for programme-level impact.