Supply Chain Management Course

Lesson 1 • Key Performance Indicators in SCM

Introduces standard metrics used to measure supply chain health. Students interpret KPI dashboards and identify performance gaps.

Lesson 2 • Supply Chain Structures and Models

Examines linear, hub-and-spoke, and network configurations. Students select appropriate structures for given business contexts.

Lesson 3 • Strategic Role of Supply Chain

Links SCM decisions to competitive advantage and corporate strategy. Students connect operational choices to financial outcomes.

Lesson 1 • Qualitative and Collaborative Forecasting

Covers Delphi method, market research, and sales-force input for new products. Complements quantitative models when historical data is limited.

Lesson 2 • Quantitative Forecasting Methods

Applies moving averages, exponential smoothing, and regression to historical data. Students select and calibrate models based on data characteristics.

Lesson 3 • Fundamentals of Demand Management

Distinguishes independent from dependent demand and explains demand variability. Sets the analytical foundation for all forecasting techniques.

Lesson 4 • Sales and Operations Planning

Integrates demand forecasts with supply capacity through a structured monthly process. Students facilitate S&OP meetings and resolve volume imbalances.

Lesson 1 • Negotiation and Contract Management

Teaches negotiation tactics, total cost of ownership analysis, and contract terms. Students draft key contract clauses that protect supply continuity.

Lesson 2 • Supplier Performance Management

Establishes scorecards, corrective action plans, and supplier development programmes. Students monitor supplier KPIs and drive continuous improvement.

Lesson 3 • Ethical and Sustainable Procurement

Addresses responsible sourcing standards, conflict minerals, and labour practices. Students embed sustainability criteria into supplier selection and audits.

Lesson 4 • Strategic Sourcing Framework

Applies spend analysis and portfolio segmentation to prioritise sourcing efforts. Students categorise spend and assign appropriate sourcing strategies.

Lesson 1 • Inventory Classification and Segmentation

Uses ABC and XYZ analysis to segment inventory by value and demand variability. Students apply differentiated policies to each inventory class.

Lesson 2 • Inventory Accuracy and Control

Implements cycle counting, RFID, and reconciliation to maintain record accuracy. Students design audit schedules that sustain high inventory accuracy rates.

Lesson 3 • Multi-Echelon Inventory Optimisation

Extends single-location models to networked distribution centres and plants. Students allocate stock across echelons to minimise total network inventory cost.

Lesson 4 • Replenishment Models and Order Quantities

Covers EOQ, reorder point, and periodic review systems with practical trade-offs. Students calculate optimal order quantities under varying cost structures.

Lesson 1 • Carrier Selection and Rate Management

Covers RFQ processes, rate benchmarking, and carrier contract structures. Students evaluate carrier bids and build a balanced carrier portfolio.

Lesson 2 • Last-Mile Delivery Strategies

Addresses urban delivery challenges, route optimisation, and customer experience. Students design last-mile solutions that reduce cost and improve satisfaction.

Lesson 3 • Freight Visibility and Track-and-Trace

Implements real-time shipment tracking using TMS and IoT devices. Students use visibility data to proactively manage exceptions and customer communication.

Lesson 4 • Logistics Network Design

Uses centre-of-gravity and optimisation models to locate warehouses and distribution centres. Students balance service coverage against total logistics cost.

Lesson 1 • Warehouse Automation and Technology

Evaluates conveyors, AS/RS, autonomous mobile robots, and WMS capabilities. Students build a business case for automation investment based on volume and cost data.

Lesson 2 • Receiving, Putaway, and Storage

Covers inbound dock scheduling, quality inspection, and directed putaway logic. Students design receiving processes that prevent bottlenecks and errors.

Lesson 3 • Order Picking Strategies

Compares discrete, batch, zone, and wave picking for different order profiles. Students select and configure picking strategies to meet throughput targets.

Lesson 4 • Warehouse Layout and Slotting

Applies flow analysis and velocity-based slotting to minimise travel distance. Students design warehouse layouts that maximise pick efficiency.

Lesson 1 • Risk Identification and Classification

Maps supply chain risks across demand, supply, operational, and external categories. Students create comprehensive risk registers for their supply networks.

Lesson 2 • Supply Chain Visibility for Risk Monitoring

Uses multi-tier visibility platforms and early warning indicators to detect emerging risks. Students configure monitoring dashboards that trigger proactive interventions.

Lesson 3 • Risk Assessment and Prioritisation

Applies probability-impact matrices and financial exposure analysis to rank risks. Students prioritise mitigation investment based on quantified risk scores.

Lesson 4 • Business Continuity and Crisis Response

Establishes crisis response teams, communication protocols, and recovery playbooks. Students simulate disruption scenarios and practise rapid response decisions.

Lesson 1 • Total Cost and Value Analysis

Builds total cost models that capture hidden costs across the network. Students use value analysis to justify strategic investment and trade-off decisions.

Lesson 2 • Sustainability and Circular Supply Chains

Integrates carbon footprint reduction, circular economy principles, and ESG reporting into strategy. Students design supply chains that meet stakeholder sustainability expectations.

Lesson 3 • Digital Supply Chain Transformation

Evaluates AI, blockchain, digital twins, and advanced analytics as transformation enablers. Students build a digital roadmap prioritised by business impact and feasibility.

Lesson 4 • Supply Chain Strategy Frameworks

Applies lean, agile, and leagile frameworks to match supply chain design to market requirements. Students diagnose misalignment and recommend strategic redesign.