
Personnel Administration Course
Master every stage of the employee lifecycle — from workforce planning and recruitment to performance management and compliance. This Personnel Administration Course gives you the practical skills HR professionals need to run efficient, legally sound, and people-centered organizations. Whether you're entering HR or formalizing your expertise, this training prepares you to perform.
What you will learn:
This course covers the full scope of personnel administration, including job analysis, recruitment and selection, onboarding, compensation and benefits, performance management, and employee relations. You will learn how to design compliant HR processes, manage sensitive workplace situations, and use HR data to support business decisions. The curriculum also addresses HR technology, diversity and inclusion practices, and strategic workforce planning. By the end, you will have the knowledge and tools to function as a capable, credible HR professional in any organizational setting.
How you study in practice Personnel Administration Course
How you practise Personnel Administration Course
For companies looking to train their team
With Dedika for Business, the course includes exercises and examples tailored to your own business and the way your company needs.
Course Content
8 Chapters • 38 LessonsDuration between 4 and 360 hours (you decide)
Chapter 1HideHide detailsSee detailsFoundations of Personnel Administration
Foundations of Personnel Administration
Lesson 1 • Defining Personnel Administration
Clarifies scope, purpose, and boundaries of personnel administration as a discipline. Connects historical evolution to modern HR practice.
Lesson 2 • The Employee Lifecycle Overview
Maps the full employee journey from attraction through separation. Provides a framework referenced throughout the course.
Lesson 3 • Core HR Competencies and Ethics
Identifies professional competencies and ethical standards required of HR practitioners. Grounds students in conduct expectations before applied practice.
Lesson 4 • Organizational Structures and HR Fit
Examines how organizational design shapes HR responsibilities and reporting lines. Builds understanding of where personnel functions sit within hierarchies.
Chapter 2HideHide detailsSee detailsWorkforce Planning and Job Analysis
Workforce Planning and Job Analysis
Lesson 1 • Workforce Planning Fundamentals
Introduces demand and supply forecasting methods for human capital. Connects workforce planning to budget cycles and strategic objectives.
Lesson 2 • Writing Job Descriptions and Specifications
Translates job analysis data into clear, compliant job descriptions and person specifications. Ensures consistency and defensibility in hiring decisions.
Lesson 3 • Succession and Talent Pipeline Planning
Applies workforce planning to identify and develop internal talent for critical roles. Reduces organizational risk from key-person dependency.
Lesson 4 • Job Analysis Methods and Tools
Covers systematic approaches to collecting and documenting job information. Outputs feed directly into recruitment, evaluation, and compensation processes.
Lesson 5 • Competency Frameworks and Profiles
Develops competency-based job profiles that support selection, development, and performance management. Links competencies to organizational values.
Chapter 3HideHide detailsSee detailsRecruitment and Selection
Recruitment and Selection
Lesson 1 • Designing the Selection Process
Establishes criteria-based selection frameworks using job analysis outputs. Ensures fairness, consistency, and legal defensibility across all stages.
Lesson 2 • Offer Management and Onboarding Transition
Guides offer negotiation, conditional offer management, and handoff to onboarding. Ensures a seamless candidate-to-employee transition.
Lesson 3 • Pre-Employment Screening and Verification
Covers background checks, reference verification, and credential validation practices. Balances thoroughness with candidate rights and privacy obligations.
Lesson 4 • Recruitment Strategy and Sourcing
Covers internal and external sourcing channels and employer branding principles. Aligns sourcing strategy to workforce plan requirements.
Lesson 5 • Interviewing Techniques and Assessment
Trains structured behavioral and situational interviewing methods. Reduces bias and improves predictive validity of hiring decisions.
Chapter 4HideHide detailsSee detailsEmployee Onboarding and Orientation
Employee Onboarding and Orientation
Lesson 1 • Onboarding Program Design Principles
Establishes evidence-based principles for effective onboarding program structure. Differentiates onboarding from orientation and compliance processing.
Lesson 2 • Compliance and Administrative Processing
Covers mandatory documentation, regulatory requirements, and system enrollment for new hires. Ensures legal compliance from day one.
Lesson 3 • Cultural Integration and Socialization
Facilitates new-hire socialization into organizational culture, values, and norms. Accelerates belonging and reduces early attrition.
Lesson 4 • Role-Specific Integration and 90-Day Plans
Structures role-specific learning plans and milestone check-ins for the first 90 days. Aligns new-hire activity to performance expectations.
Chapter 5HideHide detailsSee detailsCompensation and Benefits Administration
Compensation and Benefits Administration
Lesson 1 • Compensation Philosophy and Strategy
Defines organizational pay philosophy and its alignment to talent strategy. Establishes the foundation for all compensation design decisions.
Lesson 2 • Variable Pay and Incentive Programs
Designs short- and long-term incentive plans tied to individual and organizational performance. Balances motivation with cost control.
Lesson 3 • Pay Equity Analysis and Compliance
Conducts pay equity audits and addresses gaps using statistical and qualitative methods. Ensures compliance with equal pay obligations.
Lesson 4 • Benefits Program Design and Administration
Covers health, retirement, leave, and voluntary benefit program design and vendor management. Addresses employee communication and enrollment processes.
Lesson 5 • Job Evaluation and Pay Structures
Applies job evaluation methods to establish pay grades and salary bands. Ensures defensible, consistent pay decisions across the organization.
Chapter 6HideHide detailsSee detailsPerformance Management Systems
Performance Management Systems
Lesson 1 • Appraisal Tools and Rating Methods
Designs and evaluates appraisal instruments including rating scales, narratives, and multi-rater tools. Addresses common rating errors and calibration.
Lesson 2 • Performance Improvement Plans
Constructs formal performance improvement plans with measurable milestones and support provisions. Balances organizational accountability with employee development.
Lesson 3 • Feedback Delivery and Coaching Conversations
Develops skills for delivering constructive feedback and conducting effective performance conversations. Builds manager capability as a core HR output.
Lesson 4 • Goal Setting and Expectation Alignment
Applies structured goal-setting methods to align individual performance to organizational priorities. Establishes clear, measurable expectations.
Lesson 5 • Performance Management Frameworks
Compares traditional and contemporary performance management models. Selects frameworks appropriate to organizational culture and strategy.
Chapter 7HideHide detailsSee detailsEmployee Relations and Workplace Conduct
Employee Relations and Workplace Conduct
Lesson 1 • Employee Relations Principles and Strategy
Defines employee relations as a strategic HR function and its impact on engagement and retention. Establishes proactive vs. reactive ER approaches.
Lesson 2 • Disciplinary Processes and Progressive Discipline
Applies progressive discipline frameworks to address conduct and performance issues. Ensures procedural fairness and documentation integrity.
Lesson 3 • Grievance Handling and Conflict Resolution
Manages formal grievance procedures and applies mediation and conflict resolution techniques. Reduces escalation and preserves working relationships.
Lesson 4 • Workplace Policies and Policy Administration
Develops, communicates, and enforces workplace policies consistently and fairly. Covers policy lifecycle from drafting to revision.
Lesson 5 • Workplace Investigations
Conducts impartial workplace investigations into misconduct, harassment, and policy violations. Covers planning, interviewing, evidence gathering, and reporting.
Chapter 8HideHide detailsSee detailsHR Compliance, Records, and Reporting
HR Compliance, Records, and Reporting
Lesson 1 • HR Recordkeeping Requirements
Establishes mandatory and best-practice recordkeeping standards for personnel files and HR transactions. Covers physical and electronic file management.
Lesson 2 • HR Information Systems and Data Management
Operates HRIS platforms to maintain accurate employee data and generate workforce reports. Covers data entry standards, audits, and system governance.
Lesson 3 • Employment Law Fundamentals for HR
Surveys key regulatory areas governing employment including anti-discrimination, wage, and safety obligations. Builds compliance awareness without jurisdiction-specific legal advice.
Lesson 4 • Data Privacy and Employee Information Security
Applies data privacy principles to protect employee personal information across HR processes. Addresses breach response and privacy-by-design practices.
Lesson 5 • Regulatory Reporting and Audits
Prepares required workforce reports and manages internal and external HR audits. Builds audit-readiness through proactive compliance monitoring.
Your valid completion certificate
This course is for you:
Administrative professionals ready to transition formally into HR roles.
Small business owners who personally handle all their hiring decisions.
Office managers who have absorbed HR duties without structured training.
Recent graduates pursuing entry-level positions in human resources departments.
Operations coordinators seeking to expand their scope into people management.
Career changers drawn to a people-focused, organizationally impactful profession.
What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...

I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

I like the content and the presentation style and video transcription, which speeds up the process!

The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

Top training programs
FAQ
Who is Dedika?
Is the certificate valid in Canada?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course




















