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Procurement, Contracts & Vendor Management Course
More than 2 million students worldwide

Procurement, Contracts & Vendor Management Course

Take control of every vendor relationship, contract, and sourcing decision your organization makes. This course equips procurement and operations professionals with the frameworks, tools, and negotiation skills to reduce risk, cut costs, and drive supplier performance. From solicitation design to contract closeout, you'll build a complete, job-ready skill set.

Dedika for Business

What you will learn:

  • Apply the full procurement lifecycle from need identification through contract closeout.

  • Design competitive solicitation documents and run defensible supplier selection processes.

  • Structure and redline commercial contracts to balance risk between buyer and supplier.

  • Build negotiation strategies using BATNA analysis, cost modeling, and interest-based techniques.

  • Construct vendor scorecards and manage underperformance through corrective action plans.

  • Identify supply chain risks, build risk registers, and implement targeted mitigation strategies.

How you study in practice Procurement, Contracts & Vendor Management Course

How you practise Procurement, Contracts & Vendor Management Course

For companies looking to train their team

With Dedika for Business, the course includes exercises and examples tailored to your own business and the way your company needs.

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Course Content

8 Chapters • 39 LessonsDuration between 4 and 360 hours (you decide)

Chapter 1See details

Foundations of Vendor Management

  • Lesson 1 • The Procurement Ecosystem

    Maps the actors, flows, and objectives within organizational procurement. Provides the conceptual baseline for all subsequent vendor management topics.

  • Lesson 2 • Regulatory and Ethical Foundations

    Covers compliance obligations, conflict-of-interest rules, and ethical sourcing principles. Grounds professional conduct in recognized standards.

  • Lesson 3 • Procurement Lifecycle Overview

    Traces each phase from need identification through contract close-out. Connects phase outputs to inputs for the next stage.

  • Lesson 4 • Vendor Classification and Segmentation

    Introduces frameworks for categorizing vendors by spend, risk, and strategic value. Enables targeted management strategies for each vendor tier.

Chapter 2See details

Strategic Sourcing and Market Analysis

  • Lesson 1 • Total Value and Risk Trade-offs

    Moves beyond price to evaluate total value delivered by each sourcing option. Integrates risk-adjusted scoring into strategy selection.

  • Lesson 2 • Supply Market Intelligence

    Teaches methods for gathering and interpreting external market data. Informs sourcing decisions with competitive and economic context.

  • Lesson 3 • Supplier Identification and Prequalification

    Establishes criteria and processes for building a qualified supplier pool. Reduces downstream risk by screening vendors before formal solicitation.

  • Lesson 4 • Category Management Principles

    Defines category management as a structured approach to grouping related spend. Links category strategy to enterprise goals and budget cycles.

  • Lesson 5 • Sourcing Strategy Design

    Guides selection of single-source, dual-source, or multi-source models. Balances cost, risk, and supply continuity objectives.

Chapter 3See details

Solicitation and Supplier Selection

  • Lesson 1 • Solicitation Document Design

    Covers the structure and content of requests for information, proposals, and quotations. Ensures documents elicit comparable, evaluable responses.

  • Lesson 2 • Proposal Evaluation and Due Diligence

    Applies scoring models to submitted proposals and conducts supplier due diligence. Produces a defensible award recommendation.

  • Lesson 3 • Evaluation Criteria and Scoring

    Teaches weighted scoring models and qualitative assessment methods. Links evaluation criteria directly to sourcing strategy objectives.

  • Lesson 4 • Award Decision and Debriefing

    Formalizes the award decision and communicates outcomes to all bidders. Builds supplier trust and supports future competition quality.

  • Lesson 5 • Bid Process Management

    Manages the solicitation timeline, vendor communications, and addenda. Maintains process integrity and equal treatment of all bidders.

Chapter 4See details

Contract Fundamentals and Structure

  • Lesson 1 • Contract Review and Redlining

    Develops skills to identify unfavorable terms and propose balanced alternatives. Connects clause-level review to overall contract risk posture.

  • Lesson 2 • Risk Allocation Provisions

    Covers limitation of liability, indemnity, and insurance requirements. Teaches how to balance risk exposure between buyer and supplier.

  • Lesson 3 • Contract Law Essentials

    Introduces offer, acceptance, consideration, and enforceability principles. Provides the legal literacy needed to read and draft commercial contracts.

  • Lesson 4 • Contract Types and Pricing Models

    Compares fixed-price, cost-reimbursable, and hybrid contract structures. Matches contract type to risk profile and deliverable certainty.

  • Lesson 5 • Core Commercial Contract Clauses

    Examines standard clauses covering payment, delivery, warranties, and IP. Explains the commercial purpose and risk allocation of each clause.

Chapter 5See details

Negotiation Strategy and Execution

  • Lesson 1 • Closing and Documenting Agreements

    Converts negotiated terms into binding contract language. Prevents post-negotiation disputes through precise documentation.

  • Lesson 2 • Price and Cost Analysis in Negotiation

    Uses cost breakdowns and should-cost models to challenge supplier pricing. Grounds price negotiations in data rather than positional claims.

  • Lesson 3 • Negotiation Preparation and Planning

    Builds a structured pre-negotiation plan covering objectives, limits, and tactics. Preparation quality is the strongest predictor of negotiation outcomes.

  • Lesson 4 • Principled Negotiation Techniques

    Applies interest-based bargaining to separate people from positions. Produces durable agreements that both parties are motivated to honor.

  • Lesson 5 • Tactics, Countertactics, and Ethics

    Identifies common hardball tactics and ethical responses to each. Maintains professional integrity while protecting organizational interests.

Chapter 6See details

Contract Administration and Compliance

  • Lesson 1 • Contract Kickoff and Onboarding

    Establishes governance structures and communication channels at contract start. Aligns both parties on obligations, milestones, and escalation paths.

  • Lesson 2 • Change Order Management

    Controls scope, schedule, and price changes through a formal change process. Prevents scope creep and unauthorized commitments.

  • Lesson 3 • Contract Closeout and Lessons Learned

    Formally closes contracts by verifying all obligations are met and records are archived. Captures institutional knowledge for future procurement cycles.

  • Lesson 4 • Deliverable Acceptance and Invoicing

    Defines acceptance criteria application and invoice validation workflows. Prevents payment for non-conforming goods or services.

  • Lesson 5 • Compliance Monitoring and Auditing

    Tracks adherence to contractual terms, regulatory requirements, and internal policies. Identifies non-compliance early to minimize remediation cost.

Chapter 7See details

Vendor Performance Management

  • Lesson 1 • Incentives and Continuous Improvement

    Uses financial and non-financial incentives to motivate above-baseline performance. Embeds continuous improvement into the vendor relationship.

  • Lesson 2 • Performance Review Meetings

    Structures periodic business reviews to assess performance and align priorities. Converts data into actionable improvement commitments.

  • Lesson 3 • Managing Underperformance

    Applies a graduated response to supplier performance failures. Protects organizational interests while giving suppliers a fair opportunity to improve.

  • Lesson 4 • Supplier Relationship Tiering

    Differentiates management intensity based on vendor strategic value and risk. Allocates limited resources to relationships with the highest return.

  • Lesson 5 • KPI and Scorecard Design

    Develops measurable performance indicators aligned to contract deliverables and strategy. Balanced scorecards capture quality, cost, delivery, and relationship dimensions.

Chapter 8See details

Risk Management and Dispute Resolution

  • Lesson 1 • Dispute Prevention and Early Resolution

    Designs contract provisions and relationship practices that prevent disputes. Early resolution techniques preserve relationships and reduce legal cost.

  • Lesson 2 • Supply Chain Risk Identification

    Catalogs risk categories including financial, geopolitical, operational, and reputational. Builds a comprehensive risk register for active vendor relationships.

  • Lesson 3 • Risk Assessment and Prioritization

    Applies probability-impact matrices to rank risks for mitigation investment. Focuses management attention on highest-consequence exposures.

  • Lesson 4 • Risk Mitigation Strategies

    Selects and implements controls to reduce likelihood or impact of identified risks. Matches mitigation strategy to risk type and organizational capacity.

  • Lesson 5 • Formal Dispute Resolution Mechanisms

    Compares arbitration, adjudication, and litigation as formal resolution paths. Prepares practitioners to manage formal proceedings effectively.

Certification

Your valid completion certificate

This course is for you:

  • Procurement coordinators: ready to move beyond transactional purchasing into strategic sourcing.

  • Operations managers: responsible for vendor relationships without formal procurement training.

  • Project managers: who regularly negotiate with and oversee external service providers.

  • Small business owners: managing supplier contracts without a dedicated procurement team.

  • Career changers: entering supply chain or vendor management from adjacent business roles.

  • Contract administrators: seeking a broader framework that connects legal terms to performance.

What our students say

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...
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Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
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Mariana FerresPhotography Student
I like the content and the presentation style and video transcription, which speeds up the process!
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Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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