
Evaluate and Optimize LLM Performance Course
Master every layer of LLM evaluation — from automated metrics and human annotation to fine-tuning and production monitoring. This course gives AI practitioners a rigorous, end-to-end framework for diagnosing failures, optimizing performance, and keeping models reliable at scale. Stop guessing why your model underperforms and start fixing it with evidence.
What you will learn:
Design and validate benchmark datasets that expose edge cases and adversarial failure modes.
Apply lexical, semantic, and model-based metrics to assess LLM output quality at scale.
Conduct structured human evaluation studies with bias controls and inter-rater reliability analysis.
Diagnose hallucination, instruction-following failures, and reasoning errors using root cause frameworks.
Optimize model behavior through prompt engineering, parameter-efficient fine-tuning, and RLHF techniques.
Build production observability pipelines with drift detection, quality gates, and continuous improvement workflows.
How you study in practice Evaluate and Optimize LLM Performance Course
How you practise Evaluate and Optimize LLM Performance Course
For companies looking to train their team
With Dedika for Business, the course includes exercises and examples tailored to your own business and the way your company needs.
Course Content
8 Chapters • 39 LessonsDuration between 4 and 360 hours (you decide)
Chapter 1HideHide detailsSee detailsFoundations of LLM Evaluation
Foundations of LLM Evaluation
Lesson 1 • Evaluation Goals and Stakeholders
Maps evaluation objectives to business, research, and compliance stakeholder needs. Clarifies how goal alignment shapes metric selection and reporting.
Lesson 2 • Taxonomy of Evaluation Methods
Surveys human, automated, and hybrid evaluation approaches at a high level. Sets the stage for deep dives in later chapters.
Lesson 3 • How LLMs Generate Text
Covers token prediction, sampling strategies, and temperature effects on output variability. Grounds all subsequent evaluation work in model behavior mechanics.
Lesson 4 • Core Quality Dimensions
Defines fluency, coherence, factual accuracy, relevance, and safety as primary evaluation axes. Provides a shared vocabulary used throughout the course.
Chapter 2HideHide detailsSee detailsDesigning Robust Evaluation Datasets
Designing Robust Evaluation Datasets
Lesson 1 • Annotation and Labeling Workflows
Covers annotation guidelines, inter-annotator agreement, and quality control processes. Produces labeled ground-truth data required for supervised evaluation metrics.
Lesson 2 • Dataset Versioning and Governance
Establishes practices for versioning, documenting, and auditing evaluation datasets over time. Ensures reproducibility and traceability across model iterations.
Lesson 3 • Adversarial and Stress Testing
Introduces prompt injection, jailbreak attempts, and boundary-condition inputs as stress tests. Prepares students to expose model vulnerabilities systematically.
Lesson 4 • Input Diversity and Edge Cases
Techniques for generating diverse prompts, including rare domains, ambiguous queries, and multilingual inputs. Ensures evaluation surfaces real-world failure modes.
Lesson 5 • Principles of Benchmark Design
Covers validity, reliability, and representativeness as core dataset properties. Connects dataset quality directly to trustworthy evaluation outcomes.
Chapter 3HideHide detailsSee detailsAutomated Evaluation Metrics
Automated Evaluation Metrics
Lesson 1 • Reference-Free and Model-Based Metrics
Explores perplexity, coherence scores, and LLM-as-judge approaches that require no gold reference. Highlights when reference-free evaluation is necessary.
Lesson 2 • Metric Aggregation and Reporting
Teaches composite scoring, confidence intervals, and statistical significance testing for metric results. Enables defensible, reproducible performance reporting.
Lesson 3 • Lexical Overlap Metrics
Covers BLEU, ROUGE, METEOR, and CIDEr as n-gram-based similarity measures. Explains their assumptions, strengths, and well-documented limitations.
Lesson 4 • Task-Specific Automated Metrics
Covers accuracy, F1, exact match, and code execution pass rates for classification, QA, and coding tasks. Aligns metric choice to task structure.
Lesson 5 • Semantic Similarity Metrics
Introduces embedding-based metrics such as BERTScore and semantic textual similarity. Demonstrates how they capture meaning beyond surface-level word overlap.
Chapter 4HideHide detailsSee detailsHuman Evaluation Methods
Human Evaluation Methods
Lesson 1 • Annotator Recruitment and Training
Addresses annotator qualification criteria, onboarding, and calibration exercises. Reduces variance introduced by annotator background and interpretation differences.
Lesson 2 • Inter-Rater Reliability Analysis
Applies Cohen's kappa, Krippendorff's alpha, and Fleiss' kappa to measure annotator agreement. Guides decisions on when to adjudicate or discard disagreements.
Lesson 3 • Human Evaluation Study Design
Covers rating scales, pairwise comparison, and ranking paradigms for collecting human judgments. Connects study design choices to statistical power and reliability.
Lesson 4 • Scaling Human Evaluation Efficiently
Covers active learning sampling, stratified annotation, and hybrid human-automated pipelines to reduce cost. Maintains quality while scaling to large output sets.
Lesson 5 • Bias and Confound Control
Identifies position bias, verbosity bias, and anchoring effects in human evaluation. Applies randomization and blinding techniques to minimize systematic distortion.
Chapter 5HideHide detailsSee detailsDiagnosing LLM Failure Modes
Diagnosing LLM Failure Modes
Lesson 1 • Bias and Fairness Failures
Covers demographic, representational, and stereotyping biases detectable in model outputs. Connects bias diagnosis to downstream harm and mitigation planning.
Lesson 2 • Instruction-Following Failures
Analyzes cases where models ignore constraints, format requirements, or task specifications. Develops targeted test suites to measure instruction adherence.
Lesson 3 • Root Cause Attribution
Maps observed failures to training data, prompt design, or decoding parameter causes. Enables targeted remediation rather than trial-and-error fixes.
Lesson 4 • Reasoning and Logic Errors
Identifies multi-step reasoning failures, arithmetic errors, and logical inconsistencies in LLM outputs. Applies chain-of-thought probing to surface reasoning breakdowns.
Lesson 5 • Hallucination Types and Detection
Distinguishes intrinsic from extrinsic hallucination and covers detection heuristics and automated checkers. Builds the diagnostic vocabulary for factual failure analysis.
Chapter 6HideHide detailsSee detailsPrompt Engineering for Performance
Prompt Engineering for Performance
Lesson 1 • Prompt Sensitivity and Robustness
Measures how small prompt variations cause large output changes and applies robustness testing. Produces stable prompts that perform consistently across paraphrases.
Lesson 2 • Systematic Prompt Experimentation
Applies A/B testing, factorial design, and automated prompt search to optimize prompt variables. Connects experimentation rigor to reproducible performance improvements.
Lesson 3 • Prompt Structure and Anatomy
Breaks down system instructions, context, examples, and output format directives as prompt components. Establishes a structured template for consistent prompt construction.
Lesson 4 • Few-Shot and Chain-of-Thought Prompting
Covers example selection, ordering effects, and reasoning elicitation through chain-of-thought patterns. Demonstrates measurable accuracy gains on complex tasks.
Lesson 5 • Prompt Templates and Reusability
Designs modular, parameterized prompt templates for reuse across tasks and teams. Reduces prompt drift and ensures consistent evaluation baselines.
Chapter 7HideHide detailsSee detailsFine-Tuning and Alignment Optimization
Fine-Tuning and Alignment Optimization
Lesson 1 • Post-Optimization Evaluation
Applies pre/post evaluation comparisons, regression testing, and capability preservation checks after optimization. Ensures improvements in target areas do not degrade other capabilities.
Lesson 2 • Reinforcement Learning from Human Feedback
Explains reward model training, PPO optimization, and preference data collection for RLHF pipelines. Aligns model behavior with human quality judgments at scale.
Lesson 3 • Parameter-Efficient Fine-Tuning Methods
Introduces LoRA, prefix tuning, and adapter layers as low-cost alternatives to full fine-tuning. Enables optimization under compute and data constraints.
Lesson 4 • Direct Preference Optimization
Covers DPO as a simpler alternative to RLHF that uses preference pairs without a separate reward model. Compares DPO and RLHF on stability, cost, and output quality.
Lesson 5 • Fine-Tuning Fundamentals
Covers supervised fine-tuning data requirements, learning rate selection, and overfitting risks. Connects fine-tuning decisions directly to evaluation-identified weaknesses.
Chapter 8HideHide detailsSee detailsProduction Monitoring and Continuous Improvement
Production Monitoring and Continuous Improvement
Lesson 1 • Data and Concept Drift Detection
Applies statistical tests and embedding-space monitoring to detect input distribution and output quality drift. Triggers timely retraining or prompt updates before degradation compounds.
Lesson 2 • Automated Quality Gates and Alerts
Implements threshold-based and anomaly-detection quality gates that block or flag degraded outputs. Reduces mean time to detection for production quality incidents.
Lesson 3 • Continuous Improvement Workflows
Establishes evaluation-driven retraining cycles, prompt update cadences, and model versioning governance. Operationalizes a sustainable loop from monitoring signal to deployed improvement.
Lesson 4 • User Feedback Collection and Analysis
Designs thumbs-up/down, explicit rating, and implicit behavioral feedback mechanisms. Converts user signals into actionable evaluation data for continuous improvement.
Lesson 5 • Production Observability Architecture
Covers logging, tracing, and metric collection infrastructure for deployed LLM systems. Establishes the observability foundation required for all monitoring activities.
Your valid completion certificate
This course is for you:
ML Engineer: wants structured methods to assess deployed model behavior.
Data Scientist: needs to move beyond intuition when comparing model outputs.
AI Product Manager: must translate model quality into business-ready decisions.
NLP Researcher: seeks reproducible evaluation protocols for experimental comparisons.
Software Engineer: building LLM-powered features and needs reliability assurance.
AI Consultant: advising clients on responsible, measurable model deployment strategies.
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