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Microsoft Teams Training Course
More than 2 million students worldwide

Microsoft Teams Training Course

Master every corner of Microsoft Teams — from daily messaging and file sharing to advanced admin controls and Power Platform integrations. This comprehensive course gives you the practical skills to communicate, collaborate, and manage your organization's Teams environment with confidence. Whether you're a new user or an IT professional, you'll finish ready to work smarter and faster.

Dedika for Business

What you will learn:

This course covers everything you need to use and manage Microsoft Teams effectively. You'll learn how to set up your environment, communicate through chat and channels, and run productive video meetings. You'll also develop hands-on skills in file collaboration, app integrations, and workflow automation with Power Automate. For administrators, the course covers the Teams Admin Center, security policies, compliance features, and governance frameworks. Advanced topics include Microsoft Copilot in Teams, Power Platform integrations, and frontline worker tools. By the end, you'll have the knowledge to support Teams adoption across your entire organization.

How you study in practice Microsoft Teams Training Course

How you practise Microsoft Teams Training Course

For companies looking to train their team

With Dedika for Business, the course includes exercises and examples tailored to your own business and the way your company needs.

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Course Content

8 Chapters • 39 LessonsDuration between 4 and 360 hours (you decide)

Chapter 1See details

Getting Started with Microsoft Teams

  • Lesson 1 • Navigating the Teams Interface

    Maps every major UI element: activity feed, chat, teams list, calendar, and apps bar. Students gain spatial familiarity needed for all later tasks.

  • Lesson 2 • Installing and Signing In

    Guides users through desktop, web, and mobile installation and account sign-in. Ensures every student has a working environment for subsequent lessons.

  • Lesson 3 • Understanding Microsoft Teams Basics

    Covers Teams' purpose, licensing tiers, and its role in the Microsoft 365 ecosystem. Establishes context before any hands-on work begins.

  • Lesson 4 • Personalizing Your Teams Environment

    Covers profile settings, notification preferences, themes, and language options. Personalization reduces friction and improves daily productivity.

Chapter 2See details

Messaging and Chat Fundamentals

  • Lesson 1 • Using Emojis, GIFs, and Stickers

    Introduces expressive content tools available in the compose toolbar. Students learn when and how to use these tools appropriately in professional settings.

  • Lesson 2 • Starting and Managing Chats

    Teaches how to initiate, name, and organize one-on-one and group chats. Directly builds on interface navigation learned in Chapter 1.

  • Lesson 3 • Message Actions and History

    Covers editing, deleting, saving, and searching past messages. These skills help users maintain accurate and retrievable communication records.

  • Lesson 4 • Composing and Formatting Messages

    Covers the message compose box, rich text formatting, and subject lines. Proper formatting improves clarity and professionalism in team communication.

  • Lesson 5 • Sharing Files and Links in Chat

    Explains how to attach files, share links, and manage shared content within chats. Connects messaging skills to file collaboration introduced later.

Chapter 3See details

Teams and Channels Organization

  • Lesson 1 • Managing Team Membership

    Covers adding, removing, and assigning roles to team members. Proper membership management ensures the right people have appropriate access.

  • Lesson 2 • Creating and Configuring Teams

    Walks through team creation, privacy settings, and team descriptions. Builds directly on chat knowledge by introducing persistent, topic-based workspaces.

  • Lesson 3 • Team and Channel Best Practices

    Presents governance principles: naming conventions, archiving, and avoiding channel sprawl. Applies organizational thinking to real workplace scenarios.

  • Lesson 4 • Working with Standard Channels

    Explains channel creation, naming conventions, and posting etiquette. Channels are the primary unit of organized conversation within a team.

  • Lesson 5 • Private and Shared Channels

    Distinguishes private channels for restricted discussion and shared channels for cross-team collaboration. Students choose the right channel type for each scenario.

Chapter 4See details

Meetings and Video Conferencing

  • Lesson 1 • In-Meeting Controls and Features

    Covers mute, camera, reactions, hand raise, and breakout rooms. Mastery of controls enables smooth facilitation of any meeting format.

  • Lesson 2 • Scheduling Meetings in Teams

    Covers calendar integration, meeting invites, and recurrence options. Scheduling correctly ensures all participants receive the right access and context.

  • Lesson 3 • Screen Sharing and Presentations

    Teaches sharing desktop, windows, PowerPoint, and whiteboard content. Effective sharing is essential for training, demos, and collaborative review sessions.

  • Lesson 4 • Joining and Starting Meetings

    Explains all join methods: link, calendar, channel, and lobby management. Students handle common join scenarios without disrupting meeting flow.

  • Lesson 5 • Recording and Meeting Notes

    Explains how to record meetings, access recordings, and use meeting notes. These tools extend meeting value beyond the live session.

Chapter 5See details

File Collaboration and Storage

  • Lesson 1 • Version History and File Recovery

    Teaches accessing version history, restoring prior versions, and recovering deleted files. These skills protect work and reduce risk of data loss.

  • Lesson 2 • Uploading and Organizing Files

    Covers uploading, creating folders, and moving files within the Files tab. Organized file structures reduce time spent searching for documents.

  • Lesson 3 • Co-Authoring Documents in Teams

    Demonstrates real-time co-authoring of Word, Excel, and PowerPoint files. Students experience simultaneous editing and understand conflict resolution.

  • Lesson 4 • Understanding Files in Teams

    Explains how Teams stores files in SharePoint and OneDrive behind the scenes. This context prevents confusion about file locations and access.

  • Lesson 5 • Sharing and Permissions Management

    Covers sharing links, setting view or edit permissions, and revoking access. Correct permissions protect sensitive content while enabling collaboration.

Chapter 6See details

Apps, Tabs, and Integrations

  • Lesson 1 • Exploring the Teams App Store

    Introduces the app store, app categories, and admin-approved apps. Understanding the store is the entry point for all integration work.

  • Lesson 2 • Connecting Third-Party Apps

    Demonstrates connecting popular productivity and project tools to Teams channels. Students evaluate integration value and configure connectors correctly.

  • Lesson 3 • Using Microsoft 365 App Integrations

    Covers built-in integrations with Planner, Forms, OneNote, and Stream. These native tools extend Teams without requiring external app approvals.

  • Lesson 4 • Bots and Messaging Extensions

    Introduces bots for automated responses and messaging extensions for quick actions. These tools accelerate repetitive tasks directly within the chat interface.

  • Lesson 5 • Adding Tabs to Channels

    Explains how to pin websites, files, and apps as tabs in any channel. Tabs reduce navigation time by surfacing key resources inside Teams.

Chapter 7See details

Teams Administration and Security

  • Lesson 1 • Monitoring Usage and Health

    Covers usage reports, call quality dashboard, and service health monitoring. Ongoing monitoring enables proactive issue resolution and informed decisions.

  • Lesson 2 • Managing Users and Policies

    Covers assigning messaging, meeting, and calling policies to users or groups. Policy management ensures consistent and compliant user experiences.

  • Lesson 3 • Configuring Meeting and Calling Settings

    Explains org-wide meeting settings, lobby defaults, and external access controls. These settings directly affect security and meeting quality.

  • Lesson 4 • Data Security and Compliance Features

    Introduces information barriers, data loss prevention, and retention labels in Teams. Students understand how Teams supports organizational compliance obligations.

  • Lesson 5 • Introduction to the Teams Admin Center

    Orients students to the admin center dashboard, navigation, and key policy areas. Admin center access is the foundation for all governance tasks.

Chapter 8See details

Advanced Collaboration and Productivity

  • Lesson 1 • Advanced Meeting Features

    Covers town halls, webinars, and large-meeting best practices. These formats extend Teams meetings beyond standard team calls to broader audiences.

  • Lesson 2 • Using Microsoft Copilot in Teams

    Demonstrates AI-assisted meeting summaries, chat recaps, and action item extraction. Copilot features amplify productivity for users managing high message volumes.

  • Lesson 3 • Optimizing Personal Productivity in Teams

    Teaches keyboard shortcuts, focus mode, priority notifications, and task integration. These habits compound into significant daily time savings.

  • Lesson 4 • Cross-Team Collaboration Strategies

    Covers shared channels, external collaboration, and federated access for partner organizations. Students design collaboration models that span organizational boundaries.

  • Lesson 5 • Workflow Automation with Power Automate

    Introduces Power Automate flows triggered by Teams events to automate repetitive tasks. Automation reduces manual effort and accelerates team processes.

Certification

Your valid completion certificate

This course is for you:

  • Office worker: wants to stop juggling emails and disconnected tools.

  • IT administrator: needs to govern and secure a growing Teams deployment.

  • Team manager: struggles to run focused, efficient virtual meetings consistently.

  • HR professional: coordinates onboarding and training across distributed employees.

  • Operations coordinator: manages frontline staff schedules and task assignments daily.

  • Career changer: entering a corporate role where Teams proficiency is expected.

What our students say

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the presentation style and video transcription, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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