Logistics Coordinator Course

Lesson 1 • The Logistics Coordinator Role

Maps daily duties, decision authority, and cross-functional relationships of a coordinator. Clarifies how the role connects operations, vendors, and customers.

Lesson 2 • Supply Chain Flows and Structures

Explains product, information, and financial flows across supply chain tiers. Students map a simple end-to-end chain to visualize coordinator touchpoints.

Lesson 3 • Regulatory and Compliance Basics

Introduces compliance obligations affecting shipments, including safety, trade, and documentation standards. Provides a framework for recognizing compliance risks early.

Lesson 1 • Freight Rate Structures and Negotiation

Decodes rate components, accessorial charges, and fuel surcharges. Students practice negotiating rate agreements using market benchmarks and volume leverage.

Lesson 2 • Rail and Multimodal Solutions

Introduces rail freight advantages and multimodal routing strategies. Demonstrates how combining modes reduces cost and transit time for specific lanes.

Lesson 3 • Road Freight Fundamentals

Covers truckload, less-than-truckload, and parcel services, including cost drivers and use cases. Connects mode choice to shipment size, urgency, and cost targets.

Lesson 4 • Ocean and Air Freight Options

Explains full container load, less-than-container load, and air freight trade-offs. Students apply mode selection criteria to international shipment scenarios.

Lesson 1 • Document Control and Audit Readiness

Establishes filing systems, version control, and audit trail practices for logistics records. Prepares students to support internal and external compliance audits.

Lesson 2 • Dangerous Goods Documentation

Addresses classification, labeling, and declaration requirements for regulated materials. Students complete a dangerous goods declaration for a sample shipment.

Lesson 3 • Core Domestic Shipping Documents

Explains bills of lading, packing lists, and delivery receipts and their legal significance. Students complete sample documents using realistic shipment data.

Lesson 4 • International Trade Documents

Covers commercial invoices, certificates of origin, and export declarations for cross-border shipments. Students identify document gaps that cause customs delays.

Lesson 1 • Pickup Coordination and Load Planning

Manages pickup scheduling, dock appointments, and load optimization. Connects load planning decisions to carrier cost and on-time performance outcomes.

Lesson 2 • Order Receipt and Shipment Planning

Translates customer orders into shipment plans by analyzing weight, dimensions, and delivery windows. Establishes the planning inputs that drive all downstream execution steps.

Lesson 3 • In-Transit Monitoring and Communication

Establishes tracking routines, milestone checkpoints, and proactive customer communication. Students practice identifying delays early and initiating corrective actions.

Lesson 4 • Delivery Confirmation and Closeout

Covers proof-of-delivery collection, discrepancy reporting, and shipment record closure. Ensures students can finalize shipments accurately for billing and audit purposes.

Lesson 1 • Electronic Data Interchange and Integration

Explains EDI transaction sets, partner onboarding, and error resolution for logistics data exchange. Students identify and correct common EDI mapping errors.

Lesson 2 • Transportation Management Systems

Explains TMS architecture, key modules, and coordinator-level tasks within the platform. Students execute a shipment lifecycle inside a simulated TMS environment.

Lesson 3 • Data Analysis for Coordinators

Teaches spreadsheet-based analysis, pivot tables, and basic dashboards for logistics metrics. Students build a weekly performance report from raw shipment data.

Lesson 4 • Warehouse Management Systems

Covers WMS receiving, inventory, and fulfillment functions relevant to coordinators. Students perform receiving and pick transactions in a simulated WMS.

Lesson 1 • Receiving and Put-Away Processes

Details inbound receiving steps, discrepancy handling, and put-away logic. Students practice matching purchase orders to physical receipts and resolving variances.

Lesson 2 • Pick, Pack, and Stage Operations

Explains order picking methods, packing standards, and outbound staging for carrier pickup. Emphasizes accuracy and speed as dual performance targets.

Lesson 3 • Warehouse Layout and Space Utilization

Introduces slotting principles, aisle design, and space utilization metrics. Students evaluate a sample layout and propose efficiency improvements.

Lesson 4 • Inventory Management Principles

Covers stock classification, reorder points, and safety stock calculations. Connects inventory accuracy to shipment reliability and customer service levels.

Lesson 1 • Cost Reduction Identification

Applies spend analysis and benchmarking to identify savings opportunities in freight and handling. Students present a cost reduction proposal using real data scenarios.

Lesson 2 • Freight Invoice Auditing

Teaches systematic invoice review against rate agreements, accessorials, and shipment records. Students audit a sample invoice set and calculate overbilling amounts.

Lesson 3 • Budget Tracking and Variance Reporting

Explains logistics budget structures, cost allocation, and variance analysis techniques. Students produce a monthly variance report comparing actual to planned spend.

Lesson 4 • Carrier Payment and Reconciliation

Covers payment terms, approval workflows, and reconciliation of carrier accounts. Students reconcile a monthly carrier statement against internal shipment records.

Lesson 1 • Performance Data Collection and Reporting

Establishes data collection routines, reporting cadences, and scorecard formats. Students build a carrier scorecard and a weekly operations report.

Lesson 2 • Carrier and Vendor Performance Reviews

Structures quarterly business reviews, corrective action plans, and performance improvement agreements. Students conduct a simulated carrier review meeting.

Lesson 3 • Logistics KPI Framework

Defines on-time delivery, fill rate, cost per unit, and other core logistics KPIs. Students select and define a KPI set aligned to a given operational context.

Lesson 4 • Continuous Improvement Methodologies

Introduces Lean waste reduction and PDCA cycles applied to logistics workflows. Students map a current-state process and design a future-state improvement.