
Information, Education and Communication Course
Master the full cycle of health communication — from audience research and message design to programme implementation and evaluation. This course equips public health professionals with the strategic and practical skills to lead impactful IEC programmes at community, national, and global levels.
What you will learn:
You will learn how to design and execute comprehensive IEC programmes grounded in behaviour change theory and formative research. The course covers audience analysis, strategic planning, message development, and multi-channel content production across print, audio, video, and digital formats. You will gain hands-on skills in community mobilisation, stakeholder coordination, and interpersonal communication delivery. The curriculum also builds your capacity to monitor programme performance and evaluate outcomes using rigorous M&E frameworks. Advanced modules address IEC policy development, organisational capacity building, crisis communication, and equity-focused design. By the end, you will be prepared to lead IEC initiatives that produce measurable improvements in public health behaviour.
How you study in practice Information, Education and Communication Course
How you practise Information, Education and Communication Course
For businesses looking to train their team
With Dedika for businesses, the course includes exercises and examples tailored to your own business and the way your company needs.
Course content
8 Chapters • 39 LessonsDuration between 4 and 360 hours (you decide)
Chapter 1HideHide detailsSee detailsFoundations of IEC in Public Health
Foundations of IEC in Public Health
Lesson 1 • Defining Information, Education, Communication
Clarifies distinctions among information, education, and communication as IEC pillars. Grounds subsequent chapters in shared vocabulary.
Lesson 2 • IEC in the Public Health Context
Positions IEC within health promotion, disease prevention, and community development. Shows linkages to national and global health goals.
Lesson 3 • Communication Process and Components
Breaks down sender, message, channel, receiver, and feedback loops. Explains how each element affects IEC effectiveness.
Lesson 4 • Theoretical Models of Behaviour Change
Surveys major behaviour change theories underpinning IEC design. Connects theory to practical message and programme decisions.
Chapter 2HideHide detailsSee detailsAudience Analysis and Segmentation
Audience Analysis and Segmentation
Lesson 1 • Principles of Audience Analysis
Introduces systematic methods for understanding audience characteristics and needs. Provides the analytical base for all subsequent message design.
Lesson 2 • Building Audience Profiles
Synthesises research data into actionable audience personas. Profiles serve as reference documents throughout programme development.
Lesson 3 • Segmentation Strategies
Covers criteria for dividing audiences into actionable segments. Enables precise targeting of IEC interventions.
Lesson 4 • Cultural and Social Determinants
Examines how culture, gender, religion, and social norms shape health behaviour. Ensures IEC materials are contextually appropriate.
Lesson 5 • Formative Research Methods
Teaches qualitative and quantitative tools for gathering audience insights before programme design. Directly informs message and channel choices.
Chapter 3HideHide detailsSee detailsIEC Strategy Development
IEC Strategy Development
Lesson 1 • Positioning and Key Messages
Develops a strategic positioning statement and core message platform. Ensures consistency across all IEC channels and materials.
Lesson 2 • Channel Selection and Mix
Analyses reach, frequency, and suitability of interpersonal, mass, and digital channels. Builds a multi-channel mix matched to audience access.
Lesson 3 • Writing the IEC Strategic Plan
Assembles all strategy components into a structured, actionable document. Covers format, approval processes, and stakeholder sign-off.
Lesson 4 • Resource Mapping and Budgeting
Identifies human, financial, and material resources needed for IEC implementation. Produces a realistic budget aligned with strategic priorities.
Lesson 5 • Setting IEC Goals and Objectives
Distinguishes programme goals from SMART communication objectives. Anchors all strategy decisions in measurable outcomes.
Chapter 4HideHide detailsSee detailsMessage Design and Content Development
Message Design and Content Development
Lesson 1 • Content Pretesting and Revision
Teaches methods to test draft content with target audiences before production. Iterative revision ensures messages achieve intended comprehension and appeal.
Lesson 2 • Health Literacy and Plain Language
Addresses reading levels, numeracy, and comprehension barriers in health communication. Ensures messages reach low-literacy and diverse audiences.
Lesson 3 • Principles of Effective Health Messaging
Covers clarity, relevance, emotional appeal, and call-to-action in health messages. Establishes quality standards applied throughout content development.
Lesson 4 • Visual Communication and Design Basics
Introduces layout, colour, typography, and imagery principles for IEC materials. Connects visual choices to audience comprehension and engagement.
Lesson 5 • Narrative and Storytelling Techniques
Applies narrative structure and storytelling to make health messages memorable. Demonstrates use of testimonials, case studies, and role models.
Chapter 5HideHide detailsSee detailsIEC Materials Production
IEC Materials Production
Lesson 1 • Production Management and Quality Assurance
Establishes workflows, timelines, vendor management, and quality checkpoints. Ensures materials meet technical and content standards before distribution.
Lesson 2 • Video and Multimedia Production
Covers storyboarding, filming, and editing short health videos and multimedia content. Connects production quality to audience engagement outcomes.
Lesson 3 • Digital and Social Media Content
Addresses creation of web content, infographics, and social media posts for IEC. Covers platform-specific formatting and content optimisation.
Lesson 4 • Print Materials Development
Guides creation of brochures, posters, flipcharts, and job aids. Covers brief writing, layout approval, and print specifications.
Lesson 5 • Audio and Radio Content Production
Develops skills for scripting, recording, and editing radio spots and audio messages. Addresses format, duration, and broadcast standards.
Chapter 6HideHide detailsSee detailsIEC Programme Implementation
IEC Programme Implementation
Lesson 1 • Mass Media Campaign Execution
Manages placement, scheduling, and coordination of mass media IEC activities. Covers media buying, airtime scheduling, and editorial partnerships.
Lesson 2 • Coordination and Stakeholder Management
Aligns government, NGO, and private sector partners during implementation. Prevents duplication and ensures consistent messaging across actors.
Lesson 3 • Interpersonal Communication Delivery
Covers counselling, group education, and community dialogue facilitation techniques. Builds skills for face-to-face IEC in health and community settings.
Lesson 4 • Community Mobilisation and Outreach
Engages community leaders, networks, and volunteers in IEC delivery. Strengthens programme reach and local ownership.
Lesson 5 • Implementation Planning and Scheduling
Converts the strategic plan into detailed activity schedules and work plans. Assigns responsibilities and establishes accountability structures.
Chapter 7HideHide detailsSee detailsMonitoring and Evaluation of IEC Programmes
Monitoring and Evaluation of IEC Programmes
Lesson 1 • Reporting and Learning Systems
Structures evaluation reports for diverse stakeholders and decision-making purposes. Embeds learning loops into programme cycles.
Lesson 2 • Data Analysis and Interpretation
Applies quantitative and qualitative analysis to IEC evaluation data. Translates findings into actionable programme insights.
Lesson 3 • Process Monitoring Methods
Tracks activity implementation, material distribution, and audience reach in real time. Provides early warning data for programme adjustments.
Lesson 4 • Outcome and Impact Evaluation
Measures changes in knowledge, attitudes, and practices attributable to IEC. Covers evaluation designs appropriate for communication programmes.
Lesson 5 • M&E Frameworks for IEC
Introduces logic models, results frameworks, and M&E plans specific to IEC. Links inputs, outputs, outcomes, and impact in a measurable chain.
Chapter 8HideHide detailsSee detailsStrategic IEC Leadership and Advocacy
Strategic IEC Leadership and Advocacy
Lesson 1 • Building Organisational IEC Capacity
Designs training, mentoring, and systems-strengthening approaches for IEC teams. Ensures sustainable institutional capacity beyond individual programmes.
Lesson 2 • Scaling Up IEC Interventions
Analyses frameworks for expanding successful IEC pilots to national or regional scale. Addresses adaptation, fidelity, and resource requirements for scale.
Lesson 3 • Advocacy Communication Strategies
Designs evidence-based advocacy messages targeting policymakers and resource holders. Connects IEC outcomes to policy change and resource mobilisation.
Lesson 4 • Innovation and Future Directions in IEC
Examines emerging trends, technologies, and paradigm shifts reshaping IEC practice. Prepares leaders to anticipate and respond to evolving communication landscapes.
Lesson 5 • IEC Policy Development and Integration
Guides development of national IEC policies and integration into health system plans. Builds skills to navigate policy processes and institutional structures.
Your valid completion certificate
This course is for you:
Public health officers: seeking structured communication skills to strengthen field programmes.
NGO programme coordinators: responsible for health campaigns but lacking formal IEC training.
Health educators: wanting to move from classroom delivery into strategic programme design.
Government health staff: tasked with designing or overseeing national communication initiatives.
Career changers from journalism or marketing: drawn to applying communication skills in public health.
Global health students: building practical IEC competencies alongside academic coursework.
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