
Auto Insurance Course
Master every aspect of motor insurance — from policy structure and liability limits to claims handling and commercial cover. This course gives insurance professionals and aspiring agents the technical knowledge they need to serve clients confidently and stay compliant. Build a career-ready skill set grounded in real-world motor insurance practice.
What you will learn:
This course covers the full scope of personal and commercial motor insurance, starting with policy fundamentals and regulatory requirements. You will learn how liability, physical damage, PIP, and UM/UIM cover work and when each applies. You will also develop practical skills in underwriting, premium rating, and mid-term policy changes. The course addresses claims handling procedures, fraud detection, and fair claims practices compliance. Specialty topics include telematics, commercial fleet programmes, and emerging risks like rideshare and autonomous vehicles. By the end, you will be equipped to analyse cover gaps, advise clients, and manage motor insurance files with confidence.
How you study in practice Auto Insurance Course
How you practise Auto Insurance Course
For businesses looking to train their team
With Dedika for businesses, the course includes exercises and examples tailored to your own business and the way your company needs.
Course content
8 Chapters • 40 LessonsDuration between 4 and 360 hours (you decide)
Chapter 1HideHide detailsSee detailsFoundations of Auto Insurance
Foundations of Auto Insurance
Lesson 1 • The Insurance Policy Document
Explains the anatomy of a personal auto policy: declarations, insuring agreement, exclusions, and conditions. Students learn to navigate policy language accurately.
Lesson 2 • Purpose and Role of Auto Insurance
Defines auto insurance as a risk-transfer mechanism protecting against financial loss. Anchors all subsequent coverage discussions in this foundational principle.
Lesson 3 • Key Parties in a Policy
Identifies all parties involved in an auto policy: insurer, named insured, additional insureds, and beneficiaries. Clarifies each party's rights and obligations.
Lesson 4 • Regulatory Framework Overview
Surveys the regulatory environment governing auto insurance, including mandatory minimums and licensing requirements. Connects compliance obligations to daily practice.
Lesson 5 • Overview of Coverage Categories
Introduces liability, physical damage, and personal protection coverages at a high level. Provides the structural map students will explore in depth later.
Chapter 2HideHide detailsSee detailsLiability Coverage in Depth
Liability Coverage in Depth
Lesson 1 • Bodily Injury Liability Fundamentals
Covers what bodily injury liability pays, who is covered, and triggering conditions. Builds directly on the coverage overview introduced in Chapter 1.
Lesson 2 • Exclusions and Coverage Gaps
Identifies common liability exclusions such as intentional acts, business use, and racing. Prepares students to recognise uncovered exposures and recommend solutions.
Lesson 3 • Umbrella and Excess Liability
Introduces umbrella and excess liability policies as supplements to auto liability limits. Students understand how these layers interact with underlying auto coverage.
Lesson 4 • Liability Limits and Split Structures
Teaches split limits, combined single limits, and per-occurrence caps. Students apply limit structures to claim scenarios to determine maximum insurer exposure.
Lesson 5 • Property Damage Liability Basics
Explains coverage for damage caused to another party's property, including vehicles and structures. Distinguishes property damage liability from physical damage coverage.
Chapter 3HideHide detailsSee detailsPhysical Damage Coverages
Physical Damage Coverages
Lesson 1 • Comprehensive Coverage Scope
Covers losses from theft, weather, fire, vandalism, and animal contact under comprehensive. Students identify which perils fall under comprehensive vs. collision.
Lesson 2 • Special Equipment and Custom Parts
Addresses coverage limitations for aftermarket parts, custom equipment, and electronic accessories. Students identify when endorsements are needed to close coverage gaps.
Lesson 3 • Excesses and Cost Management
Analyses how excess selection affects premiums and out-of-pocket exposure. Students advise clients on excess trade-offs based on vehicle value and risk tolerance.
Lesson 4 • Vehicle Valuation Methods
Explains actual cash value, agreed value, and stated value approaches to vehicle valuation. Students apply each method to determine claim settlement amounts.
Lesson 5 • Collision Coverage Mechanics
Defines collision as contact with another object or vehicle overturn. Students distinguish collision losses from comprehensive losses using policy definitions.
Chapter 4HideHide detailsSee detailsPersonal Injury and Medical Coverages
Personal Injury and Medical Coverages
Lesson 1 • No-Fault Insurance Systems
Describes how no-fault systems restrict tort rights in exchange for guaranteed first-party benefits. Students compare no-fault and tort-based systems for client counselling.
Lesson 2 • Coordination of Benefits
Teaches rules for coordinating auto medical coverages with health, disability, and workers' compensation. Students prevent duplicate payments and coverage disputes.
Lesson 3 • Personal Injury Protection Fundamentals
Explains PIP benefits including lost wages, rehabilitation, and funeral expenses beyond medical costs. Distinguishes PIP from med pay in scope and mandatory status.
Lesson 4 • Exclusions in Medical Coverages
Identifies exclusions such as intentional self-injury, racing, and non-covered vehicles. Students apply exclusion analysis to determine benefit eligibility in complex cases.
Lesson 5 • Medical Payments Coverage
Covers medical expenses for the insured and passengers regardless of fault. Students understand payment triggers, limits, and coordination with health insurance.
Chapter 5HideHide detailsSee detailsUninsured and Underinsured Motorist Coverage
Uninsured and Underinsured Motorist Coverage
Lesson 1 • UM Property Damage Coverage
Addresses uninsured motorist property damage as a separate coverage with its own excess. Students distinguish UMPD from collision and advise on excess selection.
Lesson 2 • Underinsured Motorist Coverage
Explains UIM as coverage that fills the gap when the at-fault driver's limits are insufficient. Students calculate UIM payment using offset and excess methods.
Lesson 3 • Uninsured Motorist Coverage Basics
Defines uninsured motorist coverage and the scenarios that trigger it, including hit-and-run. Students identify covered persons, vehicles, and required proof of uninsured status.
Lesson 4 • Claims Process for UM and UIM
Walks through the UM and UIM claim process from notice to arbitration or litigation. Students manage timelines, documentation, and insurer consent requirements.
Lesson 5 • Stacking of UM and UIM Limits
Covers inter-policy and intra-policy stacking of UM and UIM limits across multiple vehicles. Students apply stacking rules to maximise recovery for injured clients.
Chapter 6HideHide detailsSee detailsAuto Insurance Underwriting and Rating
Auto Insurance Underwriting and Rating
Lesson 1 • Territory and Credit-Based Rating
Explains geographic territory rating and the use of insurance-based credit scores. Students assess how location and credit affect final premium and regulatory constraints.
Lesson 2 • Underwriting Principles for Auto Risk
Introduces risk selection, classification, and acceptability standards used by auto insurers. Students apply underwriting guidelines to determine policy eligibility.
Lesson 3 • Discounts and Surcharges
Catalogues common discounts such as multi-policy, good driver, and safety features, alongside surcharges for violations. Students optimise coverage recommendations using discount stacking.
Lesson 4 • Primary Rating Factors
Covers driver age, gender, marital status, driving record, and vehicle type as primary rating inputs. Students calculate how each factor shifts base premium.
Lesson 5 • Policy Changes and Mid-Term Adjustments
Addresses endorsements, vehicle additions, driver changes, and pro-rata vs. short-rate cancellations. Students process mid-term changes accurately and communicate premium impacts.
Chapter 7HideHide detailsSee detailsClaims Handling and Settlement
Claims Handling and Settlement
Lesson 1 • Subrogation and Recovery
Covers the insurer's right to recover paid losses from responsible third parties. Students identify subrogation opportunities and manage recovery actions.
Lesson 2 • First Notice of Loss Procedures
Covers the intake process for auto claims including required information and initial coverage verification. Establishes the foundation for all subsequent claims handling steps.
Lesson 3 • Bodily Injury Claim Evaluation
Explains how to evaluate medical records, lost wages, and pain and suffering in BI claims. Students apply liability coverage knowledge to calculate fair settlement ranges.
Lesson 4 • Fair Claims Practices and Compliance
Reviews unfair claims settlement practices regulations and prompt payment requirements. Students apply compliant claims handling to avoid regulatory penalties.
Lesson 5 • Vehicle Damage Investigation
Teaches inspection methods, repair estimate review, and total loss evaluation for physical damage claims. Students apply valuation skills from Chapter 3 in a claims context.
Chapter 8HideHide detailsSee detailsCommercial and Specialty Auto Coverage
Commercial and Specialty Auto Coverage
Lesson 1 • Fleet Programmes and Risk Management
Covers fleet underwriting, driver qualification programmes, and loss control for commercial fleets. Students design fleet programmes that reduce frequency and severity of losses.
Lesson 2 • Commercial Auto Policy Structure
Introduces the commercial auto policy form, covered autos symbols, and business liability coverages. Students distinguish commercial from personal auto policy structures.
Lesson 3 • Specialty and Non-Standard Vehicles
Addresses coverage for motorcycles, RVs, classic cars, and rideshare vehicles. Students select appropriate policy forms and endorsements for non-standard auto risks.
Lesson 4 • Transportation Network and Emerging Risks
Examines coverage gaps during rideshare periods and autonomous vehicle liability questions. Students anticipate emerging commercial auto exposures and recommend proactive solutions.
Lesson 5 • Garage and Dealer Coverage
Explains garage liability, garagekeepers coverage, and dealer open lot coverage for auto businesses. Students identify coverage gaps unique to automotive service operations.
Your valid completion certificate
This course is for you:
New insurance agents: building foundational motor policy knowledge from scratch.
Independent brokers: expanding their personal lines expertise to serve more clients.
Loss adjusters: deepening technical coverage knowledge to resolve disputes faster.
Customer service reps: moving into a licensed producer role at their agency.
Career changers: entering the insurance industry from unrelated professional backgrounds.
Small business owners: understanding commercial motor exposure before buying fleet cover.
What our students say
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