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Atlassian Jira Training
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Atlassian Jira Training

Master Atlassian Jira from the ground up and take full control of your team's project management. This training covers everything from agile fundamentals and issue tracking to advanced workflow automation and portfolio reporting. Whether you're a new user or aiming for admin-level skills, you'll finish ready to configure and run Jira with confidence.

Dedika for students

What your team will master:

You'll start with agile concepts and Jira's core interface, then move into creating and managing projects, issues, boards, and sprints. You'll learn to write JQL queries, build custom dashboards, and generate reports that communicate real project health to stakeholders. The course covers workflow design, automation rules, and administrator-level configuration including custom fields, permission schemes, and instance governance. You'll also explore Jira Service Management, Marketplace apps, and data migration strategies. By the end, you'll have the practical skills to manage a Jira instance at any scale.

How your team learns in practice Atlassian Jira Training

How your team practises Atlassian Jira Training

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Course content

8 Chapters • 38 LessonsDuration between 4 and 360 hours (you decide)

Chapter 1See details

Introduction to Jira and Agile Concepts

  • Lesson 1 • Navigating the Jira Interface

    Teaches the global navigation bar, sidebar menus, and personal settings. Reduces friction so students can explore features confidently from day one.

  • Lesson 2 • Understanding Jira Terminology

    Defines projects, issues, boards, and workflows as Jira-specific terms. Shared vocabulary prevents confusion throughout the entire course.

  • Lesson 3 • Agile Fundamentals for Jira Users

    Introduces Scrum and Kanban frameworks as practised inside Jira. Connects agile values to concrete Jira features students will configure later.

  • Lesson 4 • What Jira Is and Why It Matters

    Covers Jira's history, product editions, and primary use cases. Establishes context for all subsequent tool-specific learning.

Chapter 2See details

Creating and Managing Jira Projects

  • Lesson 1 • Managing Project Members and Roles

    Explains how to add members, assign roles, and control permissions within a project. Students can build a properly permissioned team structure.

  • Lesson 2 • Archiving and Deleting Projects

    Teaches safe project closure, archiving, and deletion procedures. Prevents accidental data loss and maintains a clean project portfolio.

  • Lesson 3 • Creating a New Jira Project

    Walks through project creation wizards for Scrum, Kanban, and business templates. Directly applies agile framework knowledge from Chapter 1.

  • Lesson 4 • Configuring Project Settings

    Covers project details, access levels, and notification schemes. Proper configuration ensures team members receive the right information and permissions.

Chapter 3See details

Working with Issues in Jira

  • Lesson 1 • Editing and Updating Issues

    Teaches inline editing, bulk editing, and field-level updates on existing issues. Keeps issue data accurate as work evolves throughout a sprint.

  • Lesson 2 • Linking and Cloning Issues

    Explains issue link types, dependency mapping, and cloning for repeated work. Enables teams to visualise relationships between related work items.

  • Lesson 3 • Organising Issues with Labels and Components

    Introduces labels, components, and fix versions as organisational metadata. Structured tagging improves filtering and reporting accuracy later in the course.

  • Lesson 4 • Creating Issues and Issue Types

    Covers how to create stories, bugs, tasks, epics, and subtasks with correct fields. Builds on project setup from Chapter 2 to populate real work items.

  • Lesson 5 • Logging Work and Tracking Time

    Covers work log entries, time estimates, and remaining time tracking on issues. Accurate time data feeds into reports covered in later chapters.

Chapter 4See details

Mastering Jira Boards and Backlogs

  • Lesson 1 • Understanding Scrum and Kanban Boards

    Compares Scrum board columns with Kanban swimlanes and WIP limits. Reinforces framework knowledge from Chapter 1 with hands-on board interaction.

  • Lesson 2 • Completing and Reviewing Sprints

    Walks through sprint completion, handling incomplete issues, and reviewing velocity. Prepares students to use sprint data in the reporting chapter.

  • Lesson 3 • Managing Work During a Sprint

    Explains moving cards across columns, adding mid-sprint issues, and flagging blockers. Keeps the board accurate and the team aligned during active sprints.

  • Lesson 4 • Grooming and Prioritising the Backlog

    Teaches backlog ordering, epic panel usage, and version assignment for planning. A well-groomed backlog is the prerequisite for effective sprint planning.

  • Lesson 5 • Planning and Starting Sprints

    Covers sprint creation, goal setting, capacity planning, and sprint launch. Students practise the full sprint planning ceremony inside Jira.

Chapter 5See details

Searching and Filtering with JQL

  • Lesson 1 • Advanced JQL Functions and Clauses

    Covers functions like currentUser(), startOfWeek(), and issueHistory(). Enables dynamic queries that update automatically without manual editing.

  • Lesson 2 • Introduction to JQL Syntax

    Teaches JQL structure: fields, operators, values, and keywords. Students write their first queries using the most common field-operator combinations.

  • Lesson 3 • Troubleshooting and Optimising Queries

    Addresses common JQL errors, slow queries, and syntax debugging techniques. Students leave able to self-diagnose and fix broken queries independently.

  • Lesson 4 • Saving and Sharing Filters

    Explains how to save, name, share, and subscribe to JQL filters. Shared filters become the foundation for dashboards built in the next chapter.

  • Lesson 5 • Basic Search and Quick Filters

    Introduces the basic search mode, text search, and board quick filters. Provides an accessible entry point before introducing JQL syntax.

Chapter 6See details

Dashboards and Reporting in Jira

  • Lesson 1 • Exporting and Sharing Report Data

    Teaches CSV export, printable views, and embedding reports in external tools. Ensures stakeholders without Jira access can consume project data.

  • Lesson 2 • Scrum Reports: Velocity and Burndown

    Explains how to read and act on velocity charts and sprint burndown reports. Connects sprint data from Chapter 4 to measurable team performance trends.

  • Lesson 3 • Key Gadgets for Project Visibility

    Teaches the Issue Statistics, Filter Results, and Two-Dimensional Filter gadgets. Each gadget is configured using saved JQL filters from Chapter 5.

  • Lesson 4 • Creating and Configuring Dashboards

    Covers dashboard creation, layout selection, and gadget placement. Dashboards aggregate data from filters and projects built in earlier chapters.

  • Lesson 5 • Kanban Reports and Cumulative Flow

    Covers the cumulative flow diagram, control chart, and cycle time metrics. Students identify bottlenecks and flow inefficiencies from visual data.

Chapter 7See details

Configuring Workflows and Automation

  • Lesson 1 • Creating and Editing Custom Workflows

    Walks through the workflow editor to add statuses, transitions, and rules. Students design a workflow tailored to a real team process.

  • Lesson 2 • Testing and Managing Automation Rules

    Explains how to audit, test, enable, disable, and clone automation rules. Reliable automation requires systematic testing before production deployment.

  • Lesson 3 • Workflow Schemes and Project Assignment

    Covers workflow schemes that map issue types to specific workflows. Proper scheme assignment ensures each issue type follows the correct process.

  • Lesson 4 • Understanding Jira Workflows

    Explains statuses, transitions, and conditions that define how issues move. Builds on the workflow terminology introduced in Chapter 1.

  • Lesson 5 • Building Automation Rules

    Teaches the automation rule builder: triggers, conditions, and actions. Students automate repetitive tasks like assignment, transitions, and notifications.

Chapter 8See details

Advanced Administration and Best Practices

  • Lesson 1 • Governance and Change Management

    Introduces change control processes, configuration documentation, and rollback planning. Governance prevents uncontrolled changes from degrading instance quality.

  • Lesson 2 • Issue Type Schemes and Hierarchies

    Explains issue type schemes, hierarchy levels, and their assignment to projects. Consistent issue hierarchies improve reporting accuracy across the portfolio.

  • Lesson 3 • Data Integrity and Instance Hygiene

    Covers auditing unused fields, archiving stale projects, and enforcing naming conventions. Clean instance data reduces noise in reports and searches.

  • Lesson 4 • Global Administration Settings

    Covers system settings, user management, and global permission schemes. Establishes the administrative foundation that governs all projects in the instance.

  • Lesson 5 • Custom Fields and Screen Schemes

    Teaches creating custom fields, configuring screens, and applying screen schemes. Custom fields extend Jira's data model to match unique team requirements.

Certification

Your valid completion certificate

This course is for you:

  • Project coordinator: wants to replace spreadsheets with structured team workflows.

  • Software developer: needs to navigate and contribute to Jira-managed sprints confidently.

  • IT support specialist: ready to configure a help desk using Jira Service Management.

  • Business analyst: looking to track requirements and report progress across multiple teams.

  • Scrum Master: aiming to run ceremonies and measure team velocity directly inside Jira.

  • Career changer: transitioning into tech roles where Jira proficiency is a hiring requirement.

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