Microsoft Teams Training Course

Lesson 1 • Navigating the Teams Interface

Maps every major UI element: activity feed, chat, teams list, calendar, and apps bar. Students gain spatial familiarity needed for all later tasks.

Lesson 2 • Installing and Signing In

Guides users through desktop, web, and mobile installation and account sign-in. Ensures every student has a working environment for subsequent lessons.

Lesson 3 • Understanding Microsoft Teams Basics

Covers Teams' purpose, licensing tiers, and its role in the Microsoft 365 ecosystem. Establishes context before any hands-on work begins.

Lesson 1 • Using Emojis, GIFs, and Stickers

Introduces expressive content tools available in the compose toolbar. Students learn when and how to use these tools appropriately in professional settings.

Lesson 2 • Starting and Managing Chats

Teaches how to initiate, name, and organise one-on-one and group chats. Directly builds on interface navigation learned in Chapter 1.

Lesson 3 • Message Actions and History

Covers editing, deleting, saving, and searching past messages. These skills help users maintain accurate and retrievable communication records.

Lesson 4 • Composing and Formatting Messages

Covers the message compose box, rich text formatting, and subject lines. Proper formatting improves clarity and professionalism in team communication.

Lesson 1 • Managing Team Membership

Covers adding, removing, and assigning roles to team members. Proper membership management ensures the right people have appropriate access.

Lesson 2 • Creating and Configuring Teams

Walks through team creation, privacy settings, and team descriptions. Builds directly on chat knowledge by introducing persistent, topic-based workspaces.

Lesson 3 • Team and Channel Best Practices

Presents governance principles: naming conventions, archiving, and avoiding channel sprawl. Applies organisational thinking to real workplace scenarios.

Lesson 4 • Working with Standard Channels

Explains channel creation, naming conventions, and posting etiquette. Channels are the primary unit of organised conversation within a team.

Lesson 1 • In-Meeting Controls and Features

Covers mute, camera, reactions, hand raise, and breakout rooms. Mastery of controls enables smooth facilitation of any meeting format.

Lesson 2 • Scheduling Meetings in Teams

Covers calendar integration, meeting invites, and recurrence options. Scheduling correctly ensures all participants receive the right access and context.

Lesson 3 • Screen Sharing and Presentations

Teaches sharing desktop, windows, PowerPoint, and whiteboard content. Effective sharing is essential for training, demos, and collaborative review sessions.

Lesson 4 • Joining and Starting Meetings

Explains all join methods: link, calendar, channel, and lobby management. Students handle common join scenarios without disrupting meeting flow.

Lesson 1 • Version History and File Recovery

Teaches accessing version history, restoring prior versions, and recovering deleted files. These skills protect work and reduce risk of data loss.

Lesson 2 • Uploading and Organising Files

Covers uploading, creating folders, and moving files within the Files tab. Organised file structures reduce time spent searching for documents.

Lesson 3 • Co-Authoring Documents in Teams

Demonstrates real-time co-authoring of Word, Excel, and PowerPoint files. Students experience simultaneous editing and understand conflict resolution.

Lesson 4 • Understanding Files in Teams

Explains how Teams stores files in SharePoint and OneDrive behind the scenes. This context prevents confusion about file locations and access.

Lesson 1 • Exploring the Teams App Store

Introduces the app store, app categories, and admin-approved apps. Understanding the store is the entry point for all integration work.

Lesson 2 • Connecting Third-Party Apps

Demonstrates connecting popular productivity and project tools to Teams channels. Students evaluate integration value and configure connectors correctly.

Lesson 3 • Using Microsoft 365 App Integrations

Covers built-in integrations with Planner, Forms, OneNote, and Stream. These native tools extend Teams without requiring external app approvals.

Lesson 4 • Bots and Messaging Extensions

Introduces bots for automated responses and messaging extensions for quick actions. These tools accelerate repetitive tasks directly within the chat interface.

Lesson 1 • Monitoring Usage and Health

Covers usage reports, call quality dashboard, and service health monitoring. Ongoing monitoring enables proactive issue resolution and informed decisions.

Lesson 2 • Managing Users and Policies

Covers assigning messaging, meeting, and calling policies to users or groups. Policy management ensures consistent and compliant user experiences.

Lesson 3 • Configuring Meeting and Calling Settings

Explains org-wide meeting settings, lobby defaults, and external access controls. These settings directly affect security and meeting quality.

Lesson 4 • Data Security and Compliance Features

Introduces information barriers, data loss prevention, and retention labels in Teams. Students understand how Teams supports organisational compliance obligations.

Lesson 1 • Advanced Meeting Features

Covers town halls, webinars, and large-meeting best practices. These formats extend Teams meetings beyond standard team calls to broader audiences.

Lesson 2 • Using Microsoft Copilot in Teams

Demonstrates AI-assisted meeting summaries, chat recaps, and action item extraction. Copilot features amplify productivity for users managing high message volumes.

Lesson 3 • Optimising Personal Productivity in Teams

Teaches keyboard shortcuts, focus mode, priority notifications, and task integration. These habits compound into significant daily time savings.

Lesson 4 • Cross-Team Collaboration Strategies

Covers shared channels, external collaboration, and federated access for partner organisations. Students design collaboration models that span organisational boundaries.