HR Foundation Course

Lesson 1 • HR Metrics and Value Demonstration

Introduces basic HR metrics used to measure effectiveness and communicate value to leadership. Connects HR activity to measurable business outcomes.

Lesson 2 • Key HR Roles and Competencies

Identifies the competencies, mindsets, and behaviours expected of HR professionals. Provides a self-assessment baseline for learners entering the field.

Lesson 3 • Defining Human Resources Management

Covers the definition, evolution, and scope of HRM as a discipline. Anchors all subsequent chapters by establishing shared vocabulary and conceptual boundaries.

Lesson 1 • Fundamentals of Workforce Planning

Explains the process of anticipating future talent supply and demand. Establishes planning as the foundation for all talent acquisition and development decisions.

Lesson 2 • Succession and Contingency Planning

Addresses planning for critical role vacancies and talent pipeline continuity. Connects workforce planning to long-term organisational resilience.

Lesson 3 • Job Analysis Methods and Tools

Covers structured approaches to collecting and documenting job information. Outputs feed directly into recruitment, compensation, and performance systems.

Lesson 1 • Selection Methods and Interviewing

Teaches structured approaches to evaluating candidates fairly and accurately. Reduces bias and improves predictive validity of hiring decisions.

Lesson 2 • Offer Management and Onboarding Transition

Covers extending offers, negotiating terms, and transitioning new hires into the organisation. A smooth handoff from recruiting to onboarding improves retention and engagement.

Lesson 3 • Recruitment Strategy and Employer Branding

Covers how to position the organisation as an employer of choice to attract qualified candidates. Strategy decisions made here shape all downstream sourcing and selection activities.

Lesson 1 • Cultural Integration and Socialisation

Addresses how new hires learn organisational culture, norms, and relationships. Strong socialisation predicts higher engagement and longer tenure.

Lesson 2 • Onboarding Programme Design Principles

Establishes the difference between orientation and comprehensive onboarding. Effective design reduces early turnover and shortens time-to-productivity.

Lesson 3 • Compliance and Administrative Onboarding

Covers required documentation, policy acknowledgment, and regulatory compliance steps. Ensures legal and organisational requirements are met from day one.

Lesson 1 • Pay Equity and Compliance Fundamentals

Addresses pay equity analysis, transparency obligations, and regulatory compliance basics. Proactive equity management reduces legal risk and builds workforce trust.

Lesson 2 • Variable Pay and Incentive Programmes

Examines short- and long-term incentive designs that link pay to performance. Effective incentive plans motivate behaviour aligned with organisational goals.

Lesson 3 • Employee Benefits Design and Administration

Covers health, retirement, and voluntary benefit plan types and administration processes. Benefits are a key driver of attraction, retention, and employee well-being.

Lesson 4 • Total Rewards Philosophy and Strategy

Defines total rewards and explains how compensation philosophy drives programme design. Aligns pay strategy to organisational values and talent market positioning.

Lesson 1 • Ongoing Feedback and Coaching

Covers techniques for delivering timely, constructive feedback and coaching conversations. Regular feedback reduces performance surprises and accelerates skill development.

Lesson 2 • Managing Underperformance

Provides a structured approach to identifying, addressing, and documenting poor performance. Proper management protects employees and the organisation while supporting improvement.

Lesson 3 • Performance Appraisal and Calibration

Addresses formal appraisal processes, rating scales, and calibration sessions. Calibration ensures consistency and fairness across managers and departments.

Lesson 4 • Performance Management System Design

Explains the components and philosophy behind modern performance management systems. Moves beyond annual reviews toward continuous, development-focused approaches.

Lesson 1 • Workplace Policies and Handbooks

Covers the development, communication, and enforcement of workplace policies. Consistent policy application is the foundation of fair employee relations practice.

Lesson 2 • Grievance Handling and Appeals

Covers formal grievance procedures and employee appeal rights. Effective grievance systems signal organisational fairness and reduce legal exposure.

Lesson 3 • Foundations of Employee Relations

Defines employee relations and its role in maintaining a productive, positive workplace. Establishes the HR professional's responsibility as a neutral and trusted resource.

Lesson 4 • Conflict Resolution and Mediation

Teaches structured approaches to resolving interpersonal and team-level conflicts. Early resolution prevents escalation and preserves working relationships.

Lesson 1 • Organisational Design and Structure

Covers principles of organisational design and how structure affects performance. HR plays a key role in designing structures that enable strategy execution.

Lesson 2 • Change Management and HR's Role

Teaches change management models and HR's responsibilities during organisational transitions. Effective change management reduces resistance and accelerates adoption.

Lesson 3 • HR Analytics and Strategic Decision-Making

Introduces data-driven approaches to HR decision-making at the strategic level. Analytics elevate HR's credibility and influence with senior leadership.

Lesson 4 • Strategic HR Planning Process

Explains how to conduct an HR environmental scan and translate findings into strategic priorities. Connects external trends and internal capabilities to HR action plans.