Talent Management Course

Lesson 1 • Organisational Context and Culture

Examines how organisational culture, size, and industry shape talent strategy. Prepares learners to adapt frameworks to their specific environments.

Lesson 2 • Defining Talent and Talent Management

Clarifies what 'talent' means in organisational contexts and how talent management differs from traditional HR. Anchors all subsequent frameworks in shared vocabulary.

Lesson 3 • Key Stakeholders in Talent Management

Identifies who owns, influences, and executes talent management decisions. Establishes accountability structures referenced in later chapters.

Lesson 4 • Strategic Value of Talent Management

Connects talent management to business performance and competitive advantage. Demonstrates why executives prioritise talent as a strategic asset.

Lesson 1 • Forecasting Future Talent Demand

Covers quantitative and qualitative methods to project future talent needs. Connects business growth scenarios to workforce requirements.

Lesson 2 • Strategic Workforce Planning Basics

Introduces workforce planning as a forward-looking process tied to business strategy. Distinguishes it from headcount budgeting and reactive talent acquisition.

Lesson 3 • Identifying and Closing Talent Gaps

Guides learners through gap analysis between current supply and future demand. Introduces build, buy, borrow, and automate strategies.

Lesson 4 • Designing a Talent Strategy Document

Synthesises planning outputs into a structured talent strategy. Covers format, stakeholder alignment, and success metrics.

Lesson 1 • Employer Brand Fundamentals

Defines employer brand and its relationship to candidate attraction and retention. Establishes brand as a strategic asset, not a marketing afterthought.

Lesson 2 • Structured Selection and Assessment

Introduces evidence-based selection methods that improve predictive validity. Reduces bias and improves consistency across talent acquisition decisions.

Lesson 3 • Sourcing Strategies and Channels

Covers active and passive sourcing methods across digital and traditional channels. Teaches channel selection based on role type and talent pool.

Lesson 4 • Candidate Experience Design

Maps the candidate journey and identifies moments that shape perception. Links positive experience to offer acceptance and brand advocacy.

Lesson 1 • Structured 30-60-90 Day Plans

Teaches milestone-based integration planning for the first three months. Aligns manager, HR, and new hire expectations through clear checkpoints.

Lesson 2 • Preboarding and Day-One Experience

Covers actions taken before the start date and the critical first-day experience. Sets the tone for long-term employee engagement and belonging.

Lesson 3 • Measuring Onboarding Effectiveness

Defines metrics to evaluate onboarding quality and new hire outcomes. Closes the feedback loop to drive continuous programme improvement.

Lesson 4 • The Science of Effective Onboarding

Reviews research on how onboarding affects retention, employee engagement, and time-to-productivity. Establishes the business case for structured onboarding investment.

Lesson 1 • Performance Calibration and Fairness

Teaches calibration processes to ensure consistent and equitable employee performance ratings. Addresses bias sources that distort evaluation outcomes.

Lesson 2 • Managing Underperformance

Provides structured approaches to identify, address, and resolve employee performance gaps. Balances organisational accountability with employee support and dignity.

Lesson 3 • Ongoing Feedback and Coaching

Builds manager capability to deliver timely, specific, and actionable feedback. Positions coaching as a core managerial responsibility, not an optional skill.

Lesson 4 • Goal Setting and Alignment

Covers frameworks for setting individual goals that cascade from organisational strategy. Ensures employees understand how their work connects to broader priorities.

Lesson 1 • Adult Learning Principles

Applies andragogy and neuroscience of learning to programme design. Ensures development interventions are relevant, experiential, and retained.

Lesson 2 • Measuring Learning Effectiveness

Applies evaluation models to assess learning impact at behaviour and results levels. Connects L&D investment to measurable business outcomes.

Lesson 3 • Designing Development Programmes

Teaches how to build blended learning programmes using formal, social, and experiential methods. Covers design principles for scalable and engaging content.

Lesson 4 • Career Pathing and Internal Mobility

Builds frameworks for transparent career paths and internal talent movement. Reduces attrition by showing employees a future within the organisation.

Lesson 1 • Succession Readiness and Transition

Assesses successor readiness and manages the transition into critical roles. Reduces risk during leadership changes through structured handover processes.

Lesson 2 • Talent Review and 9-Box Grid

Teaches the talent review process and use of performance-potential matrices. Enables calibrated, cross-functional conversations about talent readiness.

Lesson 3 • Accelerated Development for HiPos

Designs targeted development experiences that build leadership capability faster. Covers executive sponsorship, rotations, and stretch assignments.

Lesson 4 • Identifying High-Potential Talent

Introduces frameworks and criteria for identifying employees with leadership potential. Addresses bias risks in high-potential identification processes.

Lesson 1 • Retention Strategy Design

Builds comprehensive retention strategies addressing remuneration, growth, and belonging. Tailors interventions to different employee segments and risk levels.

Lesson 2 • Drivers of Employee Engagement

Examines research-backed drivers of employee engagement and their relationship to retention and productivity. Distinguishes employee engagement from satisfaction and happiness.

Lesson 3 • Measuring Employee Engagement and Sentiment

Covers survey design, pulse tools, and qualitative methods to capture employee sentiment. Teaches how to interpret and act on employee engagement data.

Lesson 4 • Diagnosing and Reducing Attrition

Analyses voluntary turnover causes and builds targeted retention interventions. Uses exit data and predictive signals to act before talent leaves.