
Auto Insurance Course
Master every aspect of auto insurance — from policy structure and liability limits to claims handling and commercial cover. This course gives insurance professionals and aspiring agents the technical knowledge they need to serve clients confidently and stay compliant. Build a career-ready skill set grounded in real-world auto insurance practice.
What you will learn:
This course covers the full scope of personal and commercial auto insurance, starting with policy fundamentals and regulatory requirements. You will learn how liability, physical damage, PIP, and UM/UIM cover works and when each applies. You will also develop practical skills in underwriting, premium rating, and mid-term policy changes. The course addresses claims handling procedures, fraud detection, and fair claims practices compliance. Specialty topics include telematics, commercial fleet programmes, and emerging risks like rideshare and autonomous vehicles. By the end, you will be equipped to analyse cover gaps, advise clients, and manage auto insurance files with confidence.
How you study practically Auto Insurance Course
How you practise Auto Insurance Course
For companies looking to train their teams
With Dedika for businesses, the course includes exercises and examples tailored to your own business and the way your company needs.
Course content
8 Chapters • 40 LessonsDuration between 4 and 360 hours (you decide)
Chapter 1HideHide detailsSee detailsFoundations of Auto Insurance
Foundations of Auto Insurance
Lesson 1 • The Insurance Policy Document
Explains the anatomy of a personal auto policy: declarations, insuring agreement, exclusions, and conditions. Learners learn to navigate policy language accurately.
Lesson 2 • Purpose and Role of Auto Insurance
Defines auto insurance as a risk-transfer mechanism protecting against financial loss. Anchors all subsequent cover discussions in this foundational principle.
Lesson 3 • Key Parties in a Policy
Identifies all parties involved in an auto policy: insurer, named insured, additional insureds, and beneficiaries. Clarifies each party's rights and obligations.
Lesson 4 • Regulatory Framework Overview
Surveys the regulatory environment governing auto insurance, including mandatory minimums and licensing requirements. Connects compliance obligations to daily practice.
Lesson 5 • Overview of Cover Categories
Introduces liability, physical damage, and personal protection covers at a high level. Provides the structural map learners will explore in depth later.
Chapter 2HideHide detailsSee detailsLiability Cover in Depth
Liability Cover in Depth
Lesson 1 • Bodily Injury Liability Fundamentals
Covers what bodily injury liability pays, who is covered, and triggering conditions. Builds directly on the cover overview introduced in Chapter 1.
Lesson 2 • Exclusions and Cover Gaps
Identifies common liability exclusions such as intentional acts, business use, and racing. Prepares learners to recognise uncovered exposures and recommend solutions.
Lesson 3 • Umbrella and Excess Liability
Introduces umbrella and excess liability policies as supplements to auto liability limits. Learners understand how these layers interact with underlying auto cover.
Lesson 4 • Liability Limits and Split Structures
Teaches split limits, combined single limits, and per-occurrence caps. Learners apply limit structures to claim scenarios to determine maximum insurer exposure.
Lesson 5 • Property Damage Liability Basics
Explains cover for damage caused to another party's property, including vehicles and structures. Distinguishes property damage liability from physical damage cover.
Chapter 3HideHide detailsSee detailsPhysical Damage Covers
Physical Damage Covers
Lesson 1 • Comprehensive Cover Scope
Covers losses from theft, weather, fire, vandalism, and animal contact under comprehensive. Learners identify which perils fall under comprehensive vs. collision.
Lesson 2 • Special Equipment and Custom Parts
Addresses cover limitations for aftermarket parts, custom equipment, and electronic accessories. Learners identify when endorsements are needed to close cover gaps.
Lesson 3 • Excess and Cost Management
Analyses how excess selection affects premiums and out-of-pocket exposure. Learners advise clients on excess trade-offs based on vehicle value and risk tolerance.
Lesson 4 • Vehicle Valuation Methods
Explains actual cash value, agreed value, and stated value approaches to vehicle valuation. Learners apply each method to determine claim settlement amounts.
Lesson 5 • Collision Cover Mechanics
Defines collision as contact with another object or vehicle overturn. Learners distinguish collision losses from comprehensive losses using policy definitions.
Chapter 4HideHide detailsSee detailsPersonal Injury and Medical Covers
Personal Injury and Medical Covers
Lesson 1 • No-Fault Insurance Systems
Describes how no-fault systems restrict tort rights in exchange for guaranteed first-party benefits. Learners compare no-fault and tort-based systems for client counselling.
Lesson 2 • Coordination of Benefits
Teaches rules for coordinating auto medical covers with health, disability, and workers' compensation. Learners prevent duplicate payments and cover disputes.
Lesson 3 • Personal Injury Protection Fundamentals
Explains PIP benefits including lost wages, rehabilitation, and funeral expenses beyond medical costs. Distinguishes PIP from med pay in scope and mandatory status.
Lesson 4 • Exclusions in Medical Covers
Identifies exclusions such as intentional self-injury, racing, and non-covered vehicles. Learners apply exclusion analysis to determine benefit eligibility in complex cases.
Lesson 5 • Medical Payments Cover
Covers medical expenses for the insured and passengers regardless of fault. Learners understand payment triggers, limits, and coordination with health insurance.
Chapter 5HideHide detailsSee detailsUninsured and Underinsured Motorist Cover
Uninsured and Underinsured Motorist Cover
Lesson 1 • UM Property Damage Cover
Addresses uninsured motorist property damage as a separate cover with its own excess. Learners distinguish UMPD from collision and advise on excess selection.
Lesson 2 • Underinsured Motorist Cover
Explains UIM as cover that fills the gap when the at-fault driver's limits are insufficient. Learners calculate UIM payment using offset and excess methods.
Lesson 3 • Uninsured Motorist Cover Basics
Defines uninsured motorist cover and the scenarios that trigger it, including hit-and-run. Learners identify covered persons, vehicles, and required proof of uninsured status.
Lesson 4 • Claims Process for UM and UIM
Walks through the UM and UIM claim process from notice to arbitration or litigation. Learners manage timelines, documentation, and insurer consent requirements.
Lesson 5 • Stacking of UM and UIM Limits
Covers inter-policy and intra-policy stacking of UM and UIM limits across multiple vehicles. Learners apply stacking rules to maximise recovery for injured clients.
Chapter 6HideHide detailsSee detailsAuto Insurance Underwriting and Rating
Auto Insurance Underwriting and Rating
Lesson 1 • Territory and Credit-Based Rating
Explains geographic territory rating and the use of insurance-based credit scores. Learners assess how location and credit affect final premium and regulatory constraints.
Lesson 2 • Underwriting Principles for Auto Risk
Introduces risk selection, classification, and acceptability standards used by auto insurers. Learners apply underwriting guidelines to determine policy eligibility.
Lesson 3 • Discounts and Surcharges
Catalogues common discounts such as multi-policy, good driver, and safety features, alongside surcharges for violations. Learners optimise cover recommendations using discount stacking.
Lesson 4 • Primary Rating Factors
Covers driver age, gender, marital status, driving record, and vehicle type as primary rating inputs. Learners calculate how each factor shifts base premium.
Lesson 5 • Policy Changes and Mid-Term Adjustments
Addresses endorsements, vehicle additions, driver changes, and pro-rata vs. short-rate cancellations. Learners process mid-term changes accurately and communicate premium impacts.
Chapter 7HideHide detailsSee detailsClaims Handling and Settlement
Claims Handling and Settlement
Lesson 1 • Subrogation and Recovery
Covers the insurer's right to recover paid losses from responsible third parties. Learners identify subrogation opportunities and manage recovery actions.
Lesson 2 • First Notice of Loss Procedures
Covers the intake process for auto claims including required information and initial cover verification. Establishes the foundation for all subsequent claims handling steps.
Lesson 3 • Bodily Injury Claim Evaluation
Explains how to evaluate medical records, lost wages, and pain and suffering in BI claims. Learners apply liability cover knowledge to calculate fair settlement ranges.
Lesson 4 • Fair Claims Practices and Compliance
Reviews unfair claims settlement practices regulations and prompt payment requirements. Learners apply compliant claims handling to avoid regulatory penalties.
Lesson 5 • Vehicle Damage Investigation
Teaches inspection methods, repair estimate review, and total loss evaluation for physical damage claims. Learners apply valuation skills from Chapter 3 in a claims context.
Chapter 8HideHide detailsSee detailsCommercial and Specialty Auto Cover
Commercial and Specialty Auto Cover
Lesson 1 • Fleet Programmes and Risk Management
Covers fleet underwriting, driver qualification programmes, and loss control for commercial fleets. Learners design fleet programmes that reduce frequency and severity of losses.
Lesson 2 • Commercial Auto Policy Structure
Introduces the commercial auto policy form, covered autos symbols, and business liability covers. Learners distinguish commercial from personal auto policy structures.
Lesson 3 • Specialty and Non-Standard Vehicles
Addresses cover for motorcycles, RVs, classic cars, and rideshare vehicles. Learners select appropriate policy forms and endorsements for non-standard auto risks.
Lesson 4 • Transportation Network and Emerging Risks
Examines cover gaps during rideshare periods and autonomous vehicle liability questions. Learners anticipate emerging commercial auto exposures and recommend proactive solutions.
Lesson 5 • Garage and Dealer Cover
Explains garage liability, garagekeepers cover, and dealer open lot cover for auto businesses. Learners identify cover gaps unique to automotive service operations.
Your valid completion certificate
This course is for you:
New insurance agents: building foundational auto policy knowledge from scratch.
Independent brokers: expanding their personal lines expertise to serve more clients.
Claims adjusters: deepening technical cover knowledge to resolve disputes faster.
Customer service reps: moving into a licensed producer role at their agency.
Career changers: entering the insurance industry from unrelated professional backgrounds.
Small business owners: understanding commercial auto exposure before buying fleet cover.
What our students say
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