Computer repairer training

Lesson 1 • Electrostatic Discharge Prevention

Explains how ESD damages components and the precautions that prevent it. Directly protects hardware integrity during all subsequent repair procedures.

Lesson 2 • Essential Hand Tools for Repair

Identifies screwdrivers, spudgers, pry tools, and specialty instruments used in PC repair. Correct tool selection prevents stripped fasteners and broken housings.

Lesson 3 • Workspace Organisation and Safety

Covers bench layout, lighting, ventilation, and chemical safety for cleaning agents. A well-organised workspace reduces errors and speeds up repair workflows.

Lesson 1 • PC Component Overview

Introduces the major internal and external components of a desktop and laptop PC. Establishes the vocabulary needed for all subsequent diagnostic and repair work.

Lesson 2 • Understanding the Motherboard

Examines motherboard architecture, chipsets, and slot types in detail. Connects component placement knowledge to safe handling and installation practices.

Lesson 3 • Storage Devices and Interfaces

Covers HDD, SSD, and optical drive technologies along with their interface standards. Prepares students to select, install, and replace storage devices correctly.

Lesson 4 • Input and Output Devices

Reviews common I/O devices, their connection standards, and driver dependencies. Links peripheral knowledge to troubleshooting connectivity issues.

Lesson 1 • Component Removal and Handling

Details safe removal of CPUs, RAM, GPU cards, and heat sinks. Correct handling prevents bent pins, broken retention clips, and thermal compound contamination.

Lesson 2 • Desktop Disassembly Procedures

Walks through removing the case, cables, drives, and motherboard in a logical sequence. Systematic disassembly prevents lost fasteners and connector damage.

Lesson 3 • Laptop Disassembly Procedures

Addresses the unique challenges of laptop teardown, including hidden screws and fragile ribbon cables. Proper technique prevents cracked housings and torn connectors.

Lesson 1 • Storage Device Diagnostics

Uses S.M.A.R.T. data and surface scan tools to assess drive health and predict failure. Early detection allows data backup before catastrophic drive loss.

Lesson 2 • POST Codes and Boot Failures

Decodes BIOS beep codes and POST error messages to pinpoint startup failures. Early-stage diagnosis prevents unnecessary motherboard replacements.

Lesson 3 • Diagnostic Methodology and Workflow

Introduces the six-step troubleshooting model: identify, theorise, test, plan, implement, verify. A repeatable process reduces diagnostic time and misdiagnosis.

Lesson 4 • CPU and RAM Fault Diagnosis

Covers symptoms of CPU overheating, RAM errors, and memory slot failures. Accurate diagnosis distinguishes software instability from hardware defects.

Lesson 1 • Preparing Bootable Installation Media

Covers creating USB and optical installation media from official OS images. Proper media creation prevents corrupt installs and activation failures.

Lesson 2 • Driver Installation and Updates

Identifies critical drivers needed post-install and methods for sourcing them reliably. Up-to-date drivers prevent hardware conflicts and performance issues.

Lesson 3 • Post-Install System Configuration

Covers power settings, security baseline, and essential software setup after OS install. Proper configuration reduces callback repairs and improves customer satisfaction.

Lesson 4 • Partitioning and Formatting Drives

Explains MBR vs. GPT partition schemes and file system choices before installation. Correct partitioning ensures OS compatibility and optimal storage use.

Lesson 1 • CPU and Thermal Solution Service

Covers CPU replacement, thermal paste application, and heat sink reinstallation. Proper thermal management prevents recurring overheating failures after repair.

Lesson 2 • Laptop Screen and Keyboard Replacement

Walks through replacing cracked LCD panels and failed keyboards on common laptop models. These are among the highest-volume repairs in a professional shop.

Lesson 3 • Motherboard-Level Component Service

Introduces DC jack replacement, capacitor identification, and BIOS chip reflashing. These skills extend repair capability beyond simple part swaps.

Lesson 4 • Power Supply Replacement

Details PSU selection, safe removal, and reinstallation with correct cable routing. Proper PSU replacement eliminates power-related instability and component risk.

Lesson 1 • Windows System Recovery Tools

Covers Startup Repair, System Restore, and recovery environment utilities built into Windows. These tools resolve many OS failures without a full reinstall.

Lesson 2 • Malware Identification and Removal

Identifies malware types, infection vectors, and removal strategies using offline and online scanners. Thorough removal prevents reinfection and data theft.

Lesson 3 • Blue Screen and Crash Analysis

Teaches reading stop codes, analysing minidump files, and tracing BSOD root causes. Accurate crash analysis prevents misdiagnosing software faults as hardware failures.

Lesson 4 • Data Backup and Recovery Basics

Covers backup strategies, imaging tools, and file recovery from failing drives. Protecting customer data is a professional and ethical obligation in every repair.

Lesson 1 • Quality Assurance and Final Testing

Defines a pre-delivery checklist covering hardware, software, and cosmetic inspection. Systematic QA prevents returns and demonstrates professional workmanship.

Lesson 2 • Warranty, Ethics, and Professionalism

Covers repair warranties, ethical obligations, and professional conduct standards. Ethical practice builds long-term customer trust and repeat business.

Lesson 3 • Pricing, Estimates, and Profitability

Introduces labour rate calculation, parts markup, and competitive pricing strategies. Sound pricing ensures shop sustainability while remaining fair to customers.

Lesson 4 • Repair Shop Intake and Documentation

Establishes intake procedures, work order creation, and customer communication standards. Accurate documentation protects both the technician and the customer.