Domestic Worker Course

Lesson 1 • Professional Conduct and Work Ethics

Teaches punctuality, honesty, discretion, and respectful communication. Connects ethical behaviour to long-term employment success.

Lesson 2 • The Domestic Worker Role Defined

Covers the scope of duties, employer expectations, and workplace hierarchy. Grounds students in what the job entails before any practical skill is introduced.

Lesson 3 • Understanding Household Rules and Boundaries

Explains how to identify and respect household-specific rules, privacy zones, and personal property. Prepares students to adapt to diverse employer expectations.

Lesson 1 • Cleaning Tools and Their Uses

Introduces brooms, mops, vacuums, cloths, and brushes with correct usage for each. Ensures students select the right tool for every surface and task.

Lesson 2 • Cleaning Products and Safe Usage

Covers common cleaning agents, their purposes, and safe handling practices. Prevents chemical misuse and surface damage through proper product knowledge.

Lesson 3 • Cleaning Schedules and Task Prioritisation

Introduces daily, weekly, and monthly cleaning plans and how to prioritise tasks by urgency. Builds time-management habits essential for consistent household upkeep.

Lesson 4 • Floor Care for Different Surfaces

Teaches sweeping, mopping, and vacuuming techniques matched to tile, hardwood, carpet, and laminate. Prevents surface damage through correct method selection.

Lesson 1 • Dishwashing and Sink Maintenance

Covers hand-washing dishes correctly and operating dishwashers efficiently. Teaches sink sanitising and drain maintenance to prevent odours and blockages.

Lesson 2 • Cleaning Kitchen Appliances

Details cleaning procedures for ovens, microwaves, refrigerators, and small appliances. Ensures appliance longevity and prevents grease buildup and odours.

Lesson 3 • Kitchen Organisation and Storage

Covers logical arrangement of pantry items, utensils, and cookware for efficiency and safety. Connects organisation to faster cleaning and reduced food waste.

Lesson 1 • Sorting and Pre-Treating Laundry

Teaches sorting by colour, fabric type, and wash temperature, plus stain pre-treatment methods. Prevents colour bleeding, shrinkage, and permanent staining.

Lesson 2 • Ironing and Steaming Garments

Teaches correct iron temperature settings, ironing sequences, and steamer use for different fabrics. Produces wrinkle-free results without scorching or shine marks.

Lesson 3 • Folding, Storing, and Organising Linens

Covers folding techniques for clothing, towels, and bed linens, plus organised storage methods. Maintains neat closets and drawers that are easy for employers to use.

Lesson 4 • Washing Machine Operation

Covers cycle selection, detergent dosing, and load size for different fabric types. Ensures effective cleaning without damaging garments or the machine.

Lesson 1 • Bathroom Deep Cleaning

Details scrubbing toilets, sinks, showers, and tubs using correct products and techniques. Ensures full sanitisation and removal of soap scum, mould, and limescale.

Lesson 2 • Bed Making and Linen Changes

Teaches hospital corners, duvet placement, and pillow arrangement for a neat, professional bed. Covers linen change frequency and hygienic handling of used bedding.

Lesson 3 • Bathroom Restocking and Presentation

Teaches replenishing toiletries, folding towels decoratively, and arranging bathroom items neatly. Elevates the bathroom experience to a professional hospitality standard.

Lesson 1 • Maintaining Order Between Deep Cleans

Teaches quick-tidy habits and reset routines that preserve organisation between scheduled cleanings. Builds proactive maintenance skills that reduce workload over time.

Lesson 2 • Storage Solutions for Different Areas

Applies organisation principles to kitchens, closets, utility rooms, and garages. Matches storage solutions to the specific needs of each household area.

Lesson 3 • Decluttering and Space Organisation

Teaches sorting items by use frequency, removing clutter, and creating logical storage zones. Reduces cleaning time and improves household functionality.

Lesson 1 • Emergency Response and Basic First Aid

Introduces recognition of household emergencies and basic first aid responses. Prepares students to act calmly and correctly until professional help arrives.

Lesson 2 • Assisting Elderly Household Members

Teaches respectful assistance with mobility, meal support, and maintaining a safe environment for elderly residents. Emphasises patience and dignity in all interactions.

Lesson 3 • Understanding Care Responsibilities and Limits

Defines which care tasks fall within a domestic worker's role versus those requiring trained caregivers. Prevents overstepping and ensures resident safety.

Lesson 1 • Self-Inspection and Quality Checking

Introduces checklists and inspection routines to verify cleaning completeness before finishing a room. Develops a quality-assurance mindset that reduces employer complaints.

Lesson 2 • Preparing Homes for Special Occasions

Covers pre-event deep cleaning, table setting, and post-event cleanup procedures. Prepares students to support employers during gatherings and formal occasions.

Lesson 3 • Caring for Specialty Surfaces and Materials

Teaches correct care for marble, silver, antiques, leather, and delicate fabrics. Prevents irreversible damage to high-value household items.

Lesson 4 • Managing Multiple Rooms and Workloads

Teaches strategies for managing large homes, multiple rooms, and time-sensitive tasks efficiently. Builds the planning skills needed for high-demand household environments.