
Microsoft Teams: Getting Started and Team Management Course
Get up and running with Microsoft Teams and take full control of how your organization collaborates. This course walks you through everything from setting up teams and managing members to running productive meetings and integrating your favorite apps. Whether you're new to Teams or ready to level up your admin skills, you'll build the practical knowledge to make it work for your team.
What you will learn:
Configure teams, channels, and permissions to support organized, secure collaboration at any scale.
Manage membership roles and guest access to maintain proper oversight across all team spaces.
Run effective virtual meetings using scheduling tools, breakout rooms, recordings, and transcripts.
Organize and co-author files in real time using Teams, SharePoint, and OneDrive together.
Integrate apps like Planner, Forms, and Power Automate to streamline everyday team workflows.
Apply governance policies, usage analytics, and lifecycle management to keep Teams environments healthy.
How you study in a practical way Microsoft Teams: Getting Started and Team Management Course
How you practice Microsoft Teams: Getting Started and Team Management Course
For companies who want to train their team
With Dedika for businesses, the course includes exercises and examples tailored to your own business and the way your company needs.
Course content
8 Chapters • 39 LessonsDuration between 4 and 360 hours (you decide)
Chapter 1HideHide detailsSee detailsIntroduction to Microsoft Teams
Introduction to Microsoft Teams
Lesson 1 • What Microsoft Teams Is and Does
Defines Teams as a hub for chat, meetings, files, and apps within Microsoft 365. Establishes the platform's purpose before exploring its features.
Lesson 2 • Setting Up Your Teams Account
Covers account creation, sign-in methods, and initial profile configuration. Ensures learners are authenticated and ready to use the platform.
Lesson 3 • Accessing Teams on Multiple Devices
Explains desktop, browser, and mobile app differences and sync behavior. Learners choose the right client for each work context.
Lesson 4 • Navigating the Teams Interface
Maps the left rail, command bar, and main canvas to their functions. Learners gain spatial familiarity needed for all subsequent tasks.
Chapter 2HideHide detailsSee detailsCreating and Configuring Teams
Creating and Configuring Teams
Lesson 1 • Creating a New Team
Walks through team creation from a template or from scratch, including privacy settings. Learners produce a functional team by the end of this section.
Lesson 2 • Adding and Managing Channels
Covers creating, renaming, and deleting channels within a team. Proper channel structure keeps conversations organized and findable.
Lesson 3 • Using Team Templates Effectively
Demonstrates built-in templates for common scenarios such as project management and staff onboarding. Templates accelerate setup and enforce consistent structure.
Lesson 4 • Configuring Team Settings
Explores team-level settings including permissions, fun features, and guest access toggles. These settings define the team's behavior for all members.
Lesson 5 • Understanding Teams and Channels
Distinguishes teams from channels and explains their hierarchical relationship. This mental model underpins every configuration decision in the chapter.
Chapter 3HideHide detailsSee detailsManaging Team Membership and Roles
Managing Team Membership and Roles
Lesson 1 • Adding Members to a Team
Covers inviting internal users, external guests, and distribution groups. Learners handle diverse membership scenarios common in real organizations.
Lesson 2 • Understanding Roles in Teams
Defines owner, member, and guest roles and their permission boundaries. Role clarity prevents accidental misconfigurations and security gaps.
Lesson 3 • Governing Large Team Memberships
Introduces dynamic membership via groups, expiration policies, and access reviews. These practices scale governance beyond manual management.
Lesson 4 • Changing and Removing Members
Explains how to promote members to owners, demote owners, and remove users. Keeping membership current protects information and team focus.
Lesson 5 • Managing Guest Access
Details the guest experience, what guests can and cannot do, and how to revoke access. Secure guest management is essential for cross-organizational collaboration.
Chapter 4HideHide detailsSee detailsCommunicating Effectively in Teams
Communicating Effectively in Teams
Lesson 1 • Reactions, Bookmarks, and Message Actions
Demonstrates emoji reactions, saving messages, and message action shortcuts. These micro-interactions speed up communication and reduce unnecessary replies.
Lesson 2 • Composing Rich Messages
Covers formatting tools, subject lines, priority flags, and code blocks in the message composer. Rich formatting improves clarity and professionalism.
Lesson 3 • Managing Notifications and Focus
Configures notification settings at the app, team, and channel level to reduce distraction. Learners balance responsiveness with deep-work focus.
Lesson 4 • Chat vs. Channel Posts
Clarifies when to use private chat versus a channel post for different communication needs. Choosing the right mode reduces noise and improves discoverability.
Lesson 5 • Using @Mentions and Tags
Explains @person, @team, @channel mentions and custom tags to direct attention. Proper mention use ensures the right people are notified without spamming others.
Chapter 5HideHide detailsSee detailsMeetings and Calls in Microsoft Teams
Meetings and Calls in Microsoft Teams
Lesson 1 • Screen Sharing and Content Presentation
Demonstrates sharing screens, windows, PowerPoint Live, and whiteboards. Learners present content clearly without losing audience engagement.
Lesson 2 • Meeting Options and Pre-Meeting Setup
Explains lobby settings, presenter roles, and attendee permissions before a meeting starts. Pre-configured options prevent disruptions during live sessions.
Lesson 3 • Hosting and Facilitating Live Meetings
Walks through in-meeting controls: muting, spotlighting, breakout rooms, and polls. Effective facilitation keeps participants engaged and meetings on track.
Lesson 4 • Recording, Transcripts, and Follow-Up
Covers starting recordings, accessing transcripts, and sharing meeting summaries post-session. These practices create accountability and support absent attendees.
Lesson 5 • Scheduling Meetings in Teams
Covers creating meetings from the calendar, chat, and channel, including recurrence options. Proper scheduling ensures attendees receive complete join information.
Chapter 6HideHide detailsSee detailsFile Collaboration and Storage in Teams
File Collaboration and Storage in Teams
Lesson 1 • Sharing Files and Managing Permissions
Explains sharing links, permission levels, and expiration settings for files. Controlled sharing protects sensitive content while enabling collaboration.
Lesson 2 • Co-Authoring Documents in Real Time
Demonstrates simultaneous editing in Word, Excel, and PowerPoint within Teams. Real-time co-authoring eliminates emailed attachments and version conflicts.
Lesson 3 • Uploading and Organizing Files
Covers uploading, creating, and organizing files and folders in the Files tab. Good organization makes content findable for all team members.
Lesson 4 • How Files Work in Teams
Explains the relationship between Teams, SharePoint document libraries, and OneDrive. Understanding storage architecture prevents misplaced files and access errors.
Lesson 5 • Searching and Pinning Key Files
Covers search filters, pinning files as tabs, and using the Files app for cross-team search. Learners retrieve documents quickly without browsing multiple channels.
Chapter 7HideHide detailsSee detailsApps, Tabs, and Integrations in Teams
Apps, Tabs, and Integrations in Teams
Lesson 1 • Adding and Managing Tabs in Channels
Demonstrates adding website, document, and app tabs to channel tab bars. Tabs surface critical tools without leaving the Teams interface.
Lesson 2 • Integrating Productivity Apps
Covers connecting Planner, Forms, Stream, and OneNote within Teams channels. These integrations consolidate task management and knowledge capture in one place.
Lesson 3 • Using Connectors and Incoming Webhooks
Explains connectors and webhooks that push external notifications into Teams channels. Automated alerts reduce the need to monitor separate tools.
Lesson 4 • Automating Work with Power Automate
Introduces Power Automate flows triggered by Teams events such as new messages or file uploads. Automation reduces repetitive manual tasks for team members.
Lesson 5 • Understanding the Teams App Ecosystem
Introduces the Teams app store, app categories, and the difference between personal and team-scoped apps. This context guides smart app selection.
Chapter 8HideHide detailsSee detailsAdvanced Team Management and Governance
Advanced Team Management and Governance
Lesson 1 • Applying Messaging and Meeting Policies
Covers creating and assigning messaging, meeting, and live-event policies to users or groups. Policies enforce consistent behavior and compliance across the organization.
Lesson 2 • Team Lifecycle Management
Covers archiving, restoring, and deleting teams, plus expiration and renewal workflows. Lifecycle management keeps the Teams environment clean and purposeful.
Lesson 3 • Teams Admin Center Overview
Introduces the Teams Admin Center interface and its key management areas. Familiarity with admin tools is the foundation for all governance tasks in this chapter.
Lesson 4 • Information Protection and Compliance
Explains sensitivity labels, retention policies, and eDiscovery as applied to Teams content. These controls protect sensitive data and satisfy regulatory obligations.
Lesson 5 • Monitoring Usage with Analytics
Demonstrates Teams usage reports, per-user activity data, and call quality dashboards. Data-driven insights guide adoption efforts and infrastructure decisions.
Your valid completion certificate
This course is for you:
Team lead: needs to organize distributed staff without losing track of conversations.
Office administrator: responsible for onboarding colleagues onto shared digital workspaces.
Project coordinator: juggling multiple workstreams and struggling to keep everyone aligned.
IT generalist: supporting a small organization that recently adopted Microsoft 365.
Operations manager: looking to standardize how departments communicate and store files.
Career changer: moving into a coordination or admin role that requires Teams proficiency.
What our students say
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