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Personnel Administration Course
More than 2 million learners worldwide

Personnel Administration Course

4.8

Master every stage of the employee lifecycle — from workforce planning and recruitment to performance management and compliance. This Personnel Administration Course gives you the practical skills HR professionals need to run efficient, legally sound, and people-centered organizations. Whether you're entering HR or formalizing your expertise, this training prepares you to perform.

Dedika for businesses

What you will learn:

This course covers the full scope of personnel administration, including job analysis, recruitment and selection, onboarding, compensation and benefits, performance management, and employee relations. You will learn how to design compliant HR processes, manage sensitive workplace situations, and use HR data to support business decisions. The curriculum also addresses HR technology, diversity and inclusion practices, and strategic workforce planning. By the end, you will have the knowledge and tools to function as a capable, credible HR professional in any organizational setting.

How you study in a practical way Personnel Administration Course

How you practice Personnel Administration Course

For companies who want to train their team

With Dedika for businesses, the course includes exercises and examples tailored to your own business and the way your company needs.

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Course content

8 Chapters • 38 LessonsDuration between 4 and 360 hours (you decide)

Chapter 1See details

Foundations of Personnel Administration

  • Lesson 1 • Defining Personnel Administration

    Clarifies scope, purpose, and boundaries of personnel administration as a discipline. Connects historical evolution to modern HR practice.

  • Lesson 2 • The Employee Lifecycle Overview

    Maps the full employee journey from attraction through separation. Provides a framework referenced throughout the course.

  • Lesson 3 • Core HR Competencies and Ethics

    Identifies professional competencies and ethical standards required of HR practitioners. Grounds students in conduct expectations before applied practice.

  • Lesson 4 • Organizational Structures and HR Fit

    Examines how organizational design shapes HR responsibilities and reporting lines. Builds understanding of where personnel functions sit within hierarchies.

Chapter 2See details

Workforce Planning and Job Analysis

  • Lesson 1 • Workforce Planning Fundamentals

    Introduces demand and supply forecasting methods for human capital. Connects workforce planning to budget cycles and strategic objectives.

  • Lesson 2 • Writing Job Descriptions and Specifications

    Translates job analysis data into clear, compliant job descriptions and person specifications. Ensures consistency and defensibility in hiring decisions.

  • Lesson 3 • Succession and Talent Pipeline Planning

    Applies workforce planning to identify and develop internal talent for critical roles. Reduces organizational risk from key-person dependency.

  • Lesson 4 • Job Analysis Methods and Tools

    Covers systematic approaches to collecting and documenting job information. Outputs feed directly into recruitment, evaluation, and compensation processes.

  • Lesson 5 • Competency Frameworks and Profiles

    Develops competency-based job profiles that support selection, development, and performance management. Links competencies to organizational values.

Chapter 3See details

Recruitment and Selection

  • Lesson 1 • Designing the Selection Process

    Establishes criteria-based selection frameworks using job analysis outputs. Ensures fairness, consistency, and legal defensibility across all stages.

  • Lesson 2 • Offer Management and Onboarding Transition

    Guides offer negotiation, conditional offer management, and handoff to onboarding. Ensures a seamless candidate-to-employee transition.

  • Lesson 3 • Pre-Employment Screening and Verification

    Covers background checks, reference verification, and credential validation practices. Balances thoroughness with candidate rights and privacy obligations.

  • Lesson 4 • Recruitment Strategy and Sourcing

    Covers internal and external sourcing channels and employer branding principles. Aligns sourcing strategy to workforce plan requirements.

  • Lesson 5 • Interviewing Techniques and Assessment

    Trains structured behavioral and situational interviewing methods. Reduces bias and improves predictive validity of hiring decisions.

Chapter 4See details

Employee Onboarding and Orientation

  • Lesson 1 • Onboarding Program Design Principles

    Establishes evidence-based principles for effective onboarding program structure. Differentiates onboarding from orientation and compliance processing.

  • Lesson 2 • Compliance and Administrative Processing

    Covers mandatory documentation, regulatory requirements, and system enrollment for new hires. Ensures legal compliance from day one.

  • Lesson 3 • Cultural Integration and Socialization

    Facilitates new-hire socialization into organizational culture, values, and norms. Accelerates belonging and reduces early attrition.

  • Lesson 4 • Role-Specific Integration and 90-Day Plans

    Structures role-specific learning plans and milestone check-ins for the first 90 days. Aligns new-hire activity to performance expectations.

Chapter 5See details

Compensation and Benefits Administration

  • Lesson 1 • Compensation Philosophy and Strategy

    Defines organizational pay philosophy and its alignment to talent strategy. Establishes the foundation for all compensation design decisions.

  • Lesson 2 • Variable Pay and Incentive Programs

    Designs short- and long-term incentive plans tied to individual and organizational performance. Balances motivation with cost control.

  • Lesson 3 • Pay Equity Analysis and Compliance

    Conducts pay equity audits and addresses gaps using statistical and qualitative methods. Ensures compliance with equal pay obligations.

  • Lesson 4 • Benefits Program Design and Administration

    Covers health, retirement, leave, and voluntary benefit program design and vendor management. Addresses employee communication and enrollment processes.

  • Lesson 5 • Job Evaluation and Pay Structures

    Applies job evaluation methods to establish pay grades and salary bands. Ensures defensible, consistent pay decisions across the organization.

Chapter 6See details

Performance Management Systems

  • Lesson 1 • Appraisal Tools and Rating Methods

    Designs and evaluates appraisal instruments including rating scales, narratives, and multi-rater tools. Addresses common rating errors and calibration.

  • Lesson 2 • Performance Improvement Plans

    Constructs formal performance improvement plans with measurable milestones and support provisions. Balances organizational accountability with employee development.

  • Lesson 3 • Feedback Delivery and Coaching Conversations

    Develops skills for delivering constructive feedback and conducting effective performance conversations. Builds manager capability as a core HR output.

  • Lesson 4 • Goal Setting and Expectation Alignment

    Applies structured goal-setting methods to align individual performance to organizational priorities. Establishes clear, measurable expectations.

  • Lesson 5 • Performance Management Frameworks

    Compares traditional and contemporary performance management models. Selects frameworks appropriate to organizational culture and strategy.

Chapter 7See details

Employee Relations and Workplace Conduct

  • Lesson 1 • Employee Relations Principles and Strategy

    Defines employee relations as a strategic HR function and its impact on engagement and retention. Establishes proactive vs. reactive ER approaches.

  • Lesson 2 • Disciplinary Processes and Progressive Discipline

    Applies progressive discipline frameworks to address conduct and performance issues. Ensures procedural fairness and documentation integrity.

  • Lesson 3 • Grievance Handling and Conflict Resolution

    Manages formal grievance procedures and applies mediation and conflict resolution techniques. Reduces escalation and preserves working relationships.

  • Lesson 4 • Workplace Policies and Policy Administration

    Develops, communicates, and enforces workplace policies consistently and fairly. Covers policy lifecycle from drafting to revision.

  • Lesson 5 • Workplace Investigations

    Conducts impartial workplace investigations into misconduct, harassment, and policy violations. Covers planning, interviewing, evidence gathering, and reporting.

Chapter 8See details

HR Compliance, Records, and Reporting

  • Lesson 1 • HR Recordkeeping Requirements

    Establishes mandatory and best-practice recordkeeping standards for personnel files and HR transactions. Covers physical and electronic file management.

  • Lesson 2 • HR Information Systems and Data Management

    Operates HRIS platforms to maintain accurate employee data and generate workforce reports. Covers data entry standards, audits, and system governance.

  • Lesson 3 • Employment Law Fundamentals for HR

    Surveys key regulatory areas governing employment including anti-discrimination, wage, and safety obligations. Builds compliance awareness without jurisdiction-specific legal advice.

  • Lesson 4 • Data Privacy and Employee Information Security

    Applies data privacy principles to protect employee personal information across HR processes. Addresses breach response and privacy-by-design practices.

  • Lesson 5 • Regulatory Reporting and Audits

    Prepares required workforce reports and manages internal and external HR audits. Builds audit-readiness through proactive compliance monitoring.

Certification

Your valid completion certificate

This course is for you:

  • Administrative professionals ready to transition formally into HR roles.

  • Small business owners who personally handle all their hiring decisions.

  • Office managers who have absorbed HR duties without structured training.

  • Recent graduates pursuing entry-level positions in human resources departments.

  • Operations coordinators seeking to expand their scope into people management.

  • Career changers drawn to a people-focused, organizationally impactful profession.

What our students say

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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