Media Training Course

Lesson 1 • Types of Media Interviews

Surveys live, recorded, print, and online interview formats. Helps trainees recognise format-specific demands before deeper technique study.

Lesson 2 • Why Media Training Matters

Explains the reputational and business stakes of media appearances. Connects poor media performance to measurable organisational consequences.

Lesson 3 • Roles in a Media Interaction

Identifies the distinct roles of spokesperson, journalist, editor, and audience. Clarifies how each role shapes the flow and outcome of an interview.

Lesson 1 • Principles of Effective Messaging

Introduces clarity, brevity, and relevance as the pillars of strong media messages. Grounds trainees in why audiences retain simple, concrete statements.

Lesson 2 • Soundbites and Quotable Language

Trains spokespeople to craft short, memorable phrases that journalists will quote. Connects soundbite discipline to broader message retention goals.

Lesson 3 • Building a Message House

Teaches the message house structure: headline, supporting points, and proof. Trainees construct a reusable template for any topic or interview scenario.

Lesson 1 • Language Precision Under Pressure

Builds the habit of choosing words carefully even in high-stress interview conditions. Reduces the risk of misquotation or unintended admissions.

Lesson 2 • Voice Control and Projection

Covers pitch, pace, volume, and resonance as tools for commanding attention. Connects vocal control directly to perceived confidence and credibility.

Lesson 3 • Handling Filler Words and Pauses

Identifies common verbal fillers and replaces them with purposeful pauses. Trains spokespeople to use silence as a tool rather than a weakness.

Lesson 1 • Body Language Fundamentals

Covers posture, gestures, and physical stillness as signals of authority and calm. Connects nonverbal cues to audience perception of credibility.

Lesson 2 • Studio and Remote Setup

Prepares spokespeople for in-studio positioning and remote video call environments. Ensures technical and visual elements support rather than undermine credibility.

Lesson 3 • Eye Contact and Facial Expression

Trains natural, sustained eye contact and authentic facial expression for camera and live settings. Prevents the blank or evasive look that signals discomfort.

Lesson 1 • Staying on Message Under Pressure

Drills message discipline when interviewers repeat, rephrase, or escalate questions. Builds the mental resilience to bridge consistently without frustration.

Lesson 2 • Core Bridging Phrases

Provides a toolkit of natural-sounding transition phrases for smooth pivots. Trainees practice until bridges feel conversational rather than scripted.

Lesson 3 • Flagging and Signposting

Teaches verbal signals that highlight the most important part of an answer. Ensures journalists and audiences notice and retain the core message.

Lesson 1 • Taxonomy of Difficult Questions

Categorises hostile, hypothetical, leading, and multi-part questions by type. Knowing the category enables a faster, more appropriate response strategy.

Lesson 2 • Strategies for Each Question Type

Pairs each difficult question category with a specific, practised response strategy. Trainees build a decision tree for real-time question handling.

Lesson 3 • Managing Silence and Interruptions

Trains spokespeople to handle interviewer interruptions and deliberate silences without panic. Prevents the impulse to fill silence with damaging admissions.

Lesson 4 • Post-Interview Recovery and Correction

Provides a protocol for correcting errors made during an interview before publication or broadcast. Minimises reputational damage from missteps.

Lesson 1 • Social Media in Crisis Response

Integrates social media monitoring and rapid response into the crisis media plan. Prevents social media from amplifying a crisis due to delayed or absent response.

Lesson 2 • Crisis Communication Fundamentals

Defines crisis communication and distinguishes it from routine media engagement. Establishes the principles of speed, accuracy, and empathy in crisis response.

Lesson 3 • Conducting Crisis Press Conferences

Covers logistics, format, and delivery for formal crisis press conferences. Trains spokespeople to project control and transparency under intense scrutiny.

Lesson 4 • Preparing Crisis Messages

Builds holding statements, dark-site content, and Q&A documents before a crisis occurs. Reduces response time and message inconsistency when a crisis breaks.

Lesson 1 • Building a Media Strategy

Frames media engagement as a planned, goal-driven activity rather than a reactive one. Connects media strategy to broader organisational communication objectives.

Lesson 2 • Continuous Spokesperson Development

Establishes a framework for ongoing practice, coaching, and skill maintenance after initial training. Prevents skill decay and prepares spokespeople for evolving media formats.

Lesson 3 • Cultivating Journalist Relationships

Teaches ethical, long-term relationship building with journalists and editors. Establishes trust as the foundation for favourable and accurate coverage.

Lesson 4 • Pitching Stories Effectively

Develops the skill of crafting compelling story pitches that journalists want to pursue. Connects strong pitching to increased proactive coverage and reduced reactive exposure.