
Accounts Payable and Receivable Course
Master every step of the accounts payable and receivable cycle, from vendor invoices to customer collections. This course gives you the practical skills to manage cash flow, prevent fraud, and keep financial operations running smoothly. Whether you are new to finance or looking to sharpen your expertise, you will finish ready to perform at a higher level.
What you will learn:
You will build a solid foundation in both accounts payable and receivable, covering the full procure-to-pay and order-to-cash cycles. You will learn how to process transactions accurately, manage vendor and customer master data, and apply internal controls that protect against fraud and error. The course covers collections strategy, dispute resolution, period-end reconciliation, and key performance metrics. You will also explore AP and AR technology tools, global transaction management, and working capital strategies. By the end, you will have the knowledge to support audits, lead process improvements, and contribute directly to your organisation's financial health.
How you study in practice Accounts Payable and Receivable Course
How you practise Accounts Payable and Receivable Course
For companies looking to train their teams
With Dedika for Businesses, the course includes exercises and examples tailored to your own business and the specific needs of your company.
Course content
8 Chapters • 40 LessonsDuration between 4 and 360 hours (you decide)
Chapter 1HideHide detailsSee detailsFoundations of AP and AR
Foundations of AP and AR
Lesson 1 • The Accounting Cycle Overview
Introduces the full accounting cycle and positions AP and AR within it. Establishes the financial context students need before studying either function in depth.
Lesson 2 • Accounts Payable Core Concepts
Defines AP as a liability function and explains its impact on cash flow and vendor relationships. Connects AP terminology to real-world business operations.
Lesson 3 • Relationship Between AP and AR
Examines how AP and AR interact within a company and across trading partners. Highlights the importance of coordination between the two functions.
Lesson 4 • Accounts Receivable Core Concepts
Defines AR as an asset function and explains its role in revenue recognition and liquidity. Connects AR terminology to the order-to-cash business cycle.
Lesson 5 • Regulatory and Compliance Basics
Surveys the compliance obligations that govern AP and AR, including tax reporting and audit requirements. Prepares students to apply controls covered in later chapters.
Chapter 2HideHide detailsSee detailsVendor and Customer Master Data Management
Vendor and Customer Master Data Management
Lesson 1 • Customer Master Data Setup
Covers the fields, credit data, and approval workflow for creating new customer records. Accurate customer setup supports correct billing, credit control, and cash application.
Lesson 2 • Duplicate Detection and Cleansing
Teaches methods for identifying and merging duplicate vendor and customer records. Clean master data reduces overpayments, billing errors, and reporting inaccuracies.
Lesson 3 • Fraud Prevention in Master Data
Identifies master data fraud schemes and the controls that prevent them. Builds on change management controls to create a comprehensive anti-fraud framework.
Lesson 4 • Vendor Master Data Setup
Covers the fields, validation rules, and approval workflow for creating new vendor records. Accurate vendor setup prevents misdirected payments and duplicate records.
Lesson 5 • Master Data Change Management
Defines the controlled process for updating existing vendor and customer records. Change controls prevent unauthorized modifications that could enable fraud or errors.
Chapter 3HideHide detailsSee detailsProcure-to-Pay Process Mastery
Procure-to-Pay Process Mastery
Lesson 1 • Payment Execution and Reconciliation
Covers payment methods, bank file creation, and post-payment reconciliation. Closes the procure-to-pay cycle and links to vendor statement reconciliation.
Lesson 2 • Vendor Invoice Processing
Teaches receipt, coding, and routing of vendor invoices for approval. Directly feeds into the matching and payment steps that follow.
Lesson 3 • Payment Terms and Scheduling
Analyzes payment term structures and their effect on cash outflow timing. Enables students to schedule payments that optimize discounts and avoid late fees.
Lesson 4 • Three-Way Matching
Explains the matching of PO, goods receipt, and invoice to validate payment. Identifies common discrepancies and the resolution steps required before payment.
Lesson 5 • Procurement and Purchase Orders
Covers how purchase requisitions become approved purchase orders and how POs anchor the AP process. Establishes the purchasing foundation required for three-way matching.
Chapter 4HideHide detailsSee detailsOrder-to-Cash Process Mastery
Order-to-Cash Process Mastery
Lesson 1 • Credit Memos and Adjustments
Explains when and how to issue credit memos, write-offs, and balance adjustments. Ensures AR balances remain accurate and compliant with revenue recognition rules.
Lesson 2 • AR Aging and Reporting
Introduces the AR aging schedule as the primary tool for monitoring receivables health. Prepares students for the collections strategies covered in the next chapter.
Lesson 3 • Sales Order and Billing
Covers the creation of sales orders and the generation of accurate customer invoices. Accurate billing is the foundation of effective collections and dispute management.
Lesson 4 • Cash Application
Teaches matching incoming payments to open invoices and resolving unidentified remittances. Accurate cash application directly affects AR aging and reporting.
Lesson 5 • Customer Onboarding and Credit Setup
Establishes how new customers are evaluated, approved, and set up in the AR system. Proper onboarding reduces collection risk addressed in later chapters.
Chapter 5HideHide detailsSee detailsCollections Strategy and Execution
Collections Strategy and Execution
Lesson 1 • Escalation and Legal Referral
Defines escalation triggers and the process for referring accounts to legal or collection agencies. Ensures consistent, documented escalation that protects the company legally.
Lesson 2 • Payment Plans and Settlements
Covers negotiating structured payment plans and partial settlements with distressed customers. Balances cash recovery against relationship preservation and write-off risk.
Lesson 3 • Collections Prioritization
Teaches how to segment the AR portfolio by risk and value to focus collection effort. Prioritization directly improves cash recovery rates and team efficiency.
Lesson 4 • Dispute Identification and Resolution
Explains how to log, investigate, and resolve billing disputes that block payment. Faster dispute resolution directly shortens the cash conversion cycle.
Lesson 5 • Customer Communication Techniques
Covers written and verbal communication strategies for collecting overdue balances. Effective communication reduces disputes and maintains long-term customer relationships.
Chapter 6HideHide detailsSee detailsInternal Controls and Compliance
Internal Controls and Compliance
Lesson 1 • Authorization and Approval Controls
Covers approval hierarchies, dollar thresholds, and electronic authorization workflows. Ensures every transaction is reviewed by an appropriate authority before processing.
Lesson 2 • Reconciliation and Period-End Controls
Teaches the reconciliation routines that confirm AP and AR sub-ledgers agree with the general ledger. Period-end controls ensure financial statements are accurate and audit-ready.
Lesson 3 • Control Framework Fundamentals
Introduces the components of an internal control framework as applied to AP and AR. Provides the conceptual model students use to evaluate and design controls throughout this chapter.
Lesson 4 • Segregation of Duties in AP and AR
Defines incompatible duties in AP and AR and explains how to separate them. Proper segregation is the primary defense against internal fraud and error.
Lesson 5 • Audit Preparation and Support
Prepares students to gather evidence, respond to auditor requests, and remediate findings. Builds on all prior control topics to create a complete audit-readiness posture.
Chapter 7HideHide detailsSee detailsAP and AR Reporting and Analytics
AP and AR Reporting and Analytics
Lesson 1 • Core AR Metrics and KPIs
Defines the essential AR performance indicators and explains how to calculate and interpret them. Establishes the measurement baseline for AR process improvement discussions.
Lesson 2 • Dashboard Design and Reporting
Covers the design of AP and AR dashboards that communicate performance to different audiences. Effective dashboards translate raw data into decisions that improve financial outcomes.
Lesson 3 • AP and AR Aging Analysis
Teaches advanced aging analysis techniques for both payables and receivables portfolios. Aging analysis is the primary diagnostic tool for identifying cash flow risks.
Lesson 4 • Using Data to Drive Process Improvement
Applies analytics to identify root causes of AP and AR inefficiencies and prioritize fixes. Connects reporting skills to the process optimization strategies in the next chapter.
Lesson 5 • Core AP Metrics and KPIs
Defines the essential AP performance indicators and explains how to calculate and interpret them. Establishes the measurement baseline for AP process improvement discussions.
Chapter 8HideHide detailsSee detailsStrategic AP and AR Management
Strategic AP and AR Management
Lesson 1 • Working Capital Optimization
Examines how AP and AR decisions directly affect the cash conversion cycle and working capital. Students learn to balance payment timing and collections to maximize liquidity.
Lesson 2 • Credit Risk Management
Develops a systematic approach to assessing, monitoring, and mitigating customer credit risk. Proactive credit risk management reduces bad debt and protects revenue.
Lesson 3 • AR Financing and Factoring
Covers receivables financing options including factoring, invoice discounting, and securitization. Enables students to evaluate trade-offs between liquidity and financing cost.
Lesson 4 • Supply Chain Finance Programs
Introduces supply chain finance tools such as reverse factoring and early payment programs. These programs extend AP payment terms while ensuring suppliers receive early payment.
Lesson 5 • AP and AR Transformation Leadership
Equips students to lead AP and AR transformation projects, from business case to change management. Synthesizes all prior learning into a strategic leadership capability.
Your valid completion certificate
This course is for you:
AP or AR clerk ready to move beyond data entry tasks.
Recent accounting graduate entering a corporate finance department.
Small business owner managing vendor payments and customer invoices personally.
Office administrator who has inherited bookkeeping duties without formal training.
Career changer from operations seeking a foothold in financial roles.
Finance team member preparing to take on a supervisory AP or AR role.
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