Enterprise Resource Planning Course

Lesson 1 • Major ERP Vendors and Market Landscape

Surveys leading ERP vendors, their target markets, and differentiating capabilities. Provides market context for vendor evaluation in later chapters.

Lesson 2 • ERP Deployment Models

Compares on-premise, cloud, and hybrid ERP deployment options across cost, control, and scalability dimensions. Enables informed deployment strategy decisions.

Lesson 3 • What ERP Systems Are and Do

Defines ERP, its historical evolution from MRP to integrated suites, and its business rationale. Grounds all subsequent technical content in organisational context.

Lesson 4 • Key Functional Modules and Their Relationships

Maps standard ERP modules—finance, HR, supply chain, manufacturing—and their interdependencies. Prepares students to understand cross-functional data flows.

Lesson 1 • Procure-to-Pay Process Flow

Traces the full procurement cycle from purchase requisition through vendor payment within ERP. Illustrates how purchasing, inventory, and finance modules interact.

Lesson 2 • Understanding Business Process Integration

Explains how ERP enforces process standardisation and eliminates data silos through shared master data. Establishes the process-centric view required for all module-level study.

Lesson 3 • Record-to-Report Financial Process

Covers the financial close cycle from journal entry through consolidated financial reporting. Links operational transactions to financial statements within ERP.

Lesson 4 • Hire-to-Retire HR Process Flow

Outlines the employee lifecycle from recruitment through separation as managed in ERP. Connects HR data to payroll, finance, and compliance modules.

Lesson 1 • Scope Definition and Requirements Gathering

Teaches structured techniques for defining project scope and eliciting business requirements. Prevents scope creep and misalignment between ERP capabilities and business needs.

Lesson 2 • Risk Identification and Mitigation Planning

Applies risk management frameworks to identify, score, and mitigate ERP project risks. Produces a risk register that guides proactive project management throughout implementation.

Lesson 3 • Project Governance and Team Structure

Defines steering committee roles, project team composition, and decision-making authority. Establishes accountability structures that drive implementation success.

Lesson 4 • Implementation Methodology Selection

Compares waterfall, agile, and hybrid ERP implementation methodologies across risk, speed, and flexibility. Enables methodology selection based on project context.

Lesson 1 • Organisational Structure Configuration

Covers mapping of legal entities, business units, and cost centres into ERP organisational objects. Correct structure setup is prerequisite to all financial and operational configuration.

Lesson 2 • Master Data Configuration and Governance

Addresses configuration of master data objects—customers, vendors, materials, and chart of accounts. Establishes data standards that ensure transactional accuracy across modules.

Lesson 3 • Workflow and Approval Configuration

Demonstrates how to configure automated approval workflows for purchasing, finance, and HR transactions. Connects workflow design to internal control requirements.

Lesson 4 • Custom Development and Extension Management

Guides the lifecycle of custom development from specification through deployment and maintenance. Ensures custom code is documented, tested, and upgrade-safe.

Lesson 1 • Ongoing Master Data Governance

Establishes policies, roles, and processes to maintain master data quality after go-live. Prevents data degradation that undermines ERP reporting and operations.

Lesson 2 • Data Extraction and Profiling

Applies data profiling techniques to assess completeness, accuracy, and consistency of legacy data. Profiling results drive the cleansing and transformation workplan.

Lesson 3 • Data Cleansing and Transformation

Applies cleansing rules and transformation mappings to convert legacy data into ERP-ready formats. Ensures loaded data conforms to ERP master data standards.

Lesson 4 • Data Migration Strategy and Planning

Defines migration scope, data objects, and cutover approach for an ERP go-live. A sound strategy prevents data quality failures that derail implementations.

Lesson 1 • Change Management Fundamentals for ERP

Applies structured change management models to address resistance and build organisational readiness. Change management is the primary driver of ERP adoption success.

Lesson 2 • Test Script Development and Execution

Teaches creation of scenario-based test scripts aligned to business processes and their structured execution. Rigorous scripts ensure all critical paths are validated before go-live.

Lesson 3 • Communication Planning and Execution

Designs a stakeholder communication plan with targeted messages, channels, and timing for each audience. Consistent communication reduces uncertainty and builds go-live confidence.

Lesson 4 • Training Design and Delivery

Develops role-based training curricula using adult learning principles and multiple delivery modalities. Effective training directly determines user proficiency at go-live.

Lesson 1 • Cutover Planning and Execution

Builds a detailed cutover plan covering task sequencing, resource assignments, and go/no-go decision criteria. Precise cutover execution minimises business disruption at go-live.

Lesson 2 • Incident and Problem Management

Applies IT service management principles to classify, route, and resolve ERP incidents and root causes. Structured incident management reduces mean time to resolution.

Lesson 3 • Post-Implementation Review and Benefits Realisation

Conducts a structured post-implementation review to measure realised benefits against the original business case. Findings inform continuous improvement and future ERP investments.

Lesson 4 • Hypercare and Stabilisation Operations

Defines the hypercare period structure, support staffing, and issue triage process immediately after go-live. Rapid issue resolution during hypercare protects business continuity.

Lesson 1 • Advanced Analytics and Predictive Capabilities

Introduces machine learning and predictive analytics applied to ERP data for demand forecasting and anomaly detection. Extends ERP value beyond historical reporting into forward-looking insight.

Lesson 2 • ERP Reporting Architecture and Tools

Maps the reporting layers within ERP—operational, analytical, and executive—and the tools that serve each. Understanding architecture prevents redundant reporting development.

Lesson 3 • KPI Design and Dashboard Development

Applies KPI design principles to define metrics aligned to business objectives and builds executive dashboards. Well-designed KPIs drive data-informed decision-making across functions.

Lesson 4 • ERP Roadmap and Strategic Planning

Develops a multi-year ERP roadmap aligned to business strategy, covering upgrades, expansions, and new capabilities. Strategic planning ensures ERP evolves with organisational needs.