Mental Health Peer Support Course

Lesson 1 • Evidence Base for Peer Interventions

Reviews research demonstrating peer support effectiveness on recovery outcomes. Equips helpers to advocate for their role with data.

Lesson 2 • History and Evolution of Peer Models

Traces peer support from mutual aid movements to modern certified programmes. Provides historical context that justifies current practices.

Lesson 3 • Core Values and Guiding Principles

Introduces mutuality, hope, self-determination, and non-judgment as foundational values. These principles govern every skill taught in subsequent chapters.

Lesson 4 • Roles and Settings for Peer Helpers

Maps the variety of environments where peer helpers work, from hospitals to community programmes. Prepares students for context-specific role expectations.

Lesson 1 • Trauma-Informed Foundations

Introduces trauma prevalence, its neurological impact, and trauma-informed principles. Prepares helpers to avoid re-traumatisation in every interaction.

Lesson 2 • Medications and Treatment Literacy

Covers common psychiatric medication classes and treatment modalities at a literacy level. Helps helpers support informed decision-making without giving clinical advice.

Lesson 3 • Recovery Models and Frameworks

Contrasts medical, psychosocial, and personal recovery models. Grounds peer practice in a recovery-oriented rather than deficit-based approach.

Lesson 4 • Common Mental Health Conditions Overview

Provides non-clinical literacy on mood, anxiety, psychotic, and trauma-related conditions. Enables helpers to recognise distress without diagnosing.

Lesson 1 • Ethics in Peer Support Practice

Defines ethical obligations unique to peer helpers, including dual-relationship risks. Connects values from Chapter 1 to concrete behavioural standards.

Lesson 2 • Scope of Practice and Referral Obligations

Defines what peer helpers can and cannot do, and when referral is required. Prevents role confusion that could harm service recipients.

Lesson 3 • Confidentiality and Information Sharing

Explains confidentiality obligations, limits, and documentation practices. Ensures helpers protect privacy while meeting mandatory reporting duties.

Lesson 4 • Setting and Maintaining Healthy Boundaries

Teaches recognition of boundary crossings and strategies to re-establish limits. Protects both the helper and the person receiving support.

Lesson 1 • Principles of Effective Communication

Covers verbal clarity, tone, pacing, and the impact of language choices. Establishes communication as a deliberate, learnable skill set.

Lesson 2 • Empathy and Validation Skills

Distinguishes empathy from sympathy and teaches validation as a therapeutic tool. Builds the emotional attunement that differentiates peer support from advice-giving.

Lesson 3 • Non-Verbal Communication and Presence

Examines body language, eye contact, proxemics, and silence as communication tools. Ensures helpers project safety and attentiveness through physical presence.

Lesson 4 • Asking Effective Questions

Contrasts open, closed, and motivational questions and their appropriate uses. Equips helpers to guide conversations without directing or interrogating.

Lesson 1 • Sharing Your Story Effectively

Teaches intentional self-disclosure using lived experience to build connection without centering the helper. Balances authenticity with professional purpose.

Lesson 2 • Maintaining Relationships Over Time

Addresses consistency, follow-through, and managing relationship transitions. Long-term trust requires deliberate maintenance beyond initial rapport.

Lesson 3 • Establishing Initial Rapport

Covers first-contact strategies, self-introduction, and creating psychological safety. Rapport is the prerequisite for all subsequent peer support work.

Lesson 4 • Cultural Responsiveness in Peer Relationships

Examines how culture shapes help-seeking, communication, and recovery meaning. Equips helpers to adapt their approach across diverse backgrounds.

Lesson 1 • Connecting to Emergency Resources

Explains crisis line systems, mobile crisis teams, and emergency referral pathways. Ensures helpers can connect peers to higher-level care when needed.

Lesson 2 • Safety Planning as a Peer Tool

Guides students through collaborative safety plan construction with a peer in distress. Safety plans are a core peer-deliverable within scope of practice.

Lesson 3 • De-escalation Techniques

Covers verbal and non-verbal strategies to reduce acute distress and agitation. Effective de-escalation prevents escalation to emergency intervention.

Lesson 4 • Recognising Crisis Warning Signs

Identifies behavioural, verbal, and emotional indicators of psychiatric and suicidal crisis. Early recognition is the first step in effective crisis response.

Lesson 1 • Spirit and Principles of Motivational Interviewing

Defines the four MI spirit elements and their alignment with peer values. Establishes MI as a natural extension of peer support philosophy.

Lesson 2 • Applying MI in Peer Conversations

Integrates OARS and change talk skills into realistic peer support scenarios. Bridges MI theory to the informal, relationship-based peer context.

Lesson 3 • Recognising and Eliciting Change Talk

Identifies DARN-CAT change talk categories and techniques to draw them out. Change talk is the verbal signal that motivation is building.

Lesson 4 • OARS: Core MI Micro-Skills

Teaches open questions, affirmations, reflections, and summaries as the MI skill set. OARS are the behavioural tools that operationalise MI spirit.

Lesson 1 • Emotional Labor and Compassion Fatigue

Defines emotional labour, compassion fatigue, and secondary traumatic stress in peer roles. Awareness of these risks is the foundation of sustainable practice.

Lesson 2 • Sustaining a Long-Term Peer Career

Addresses professional identity, career development, and managing role transitions over time. Ensures helpers can sustain meaningful work without sacrificing their own recovery.

Lesson 3 • Recognising Burnout Early

Identifies cognitive, emotional, and behavioural burnout indicators specific to peer helpers. Early recognition enables intervention before burnout becomes disabling.

Lesson 4 • Using Supervision and Peer Support for Helpers

Explains how supervision, peer consultation, and debriefing protect helper wellbeing. Normalises help-seeking as a professional strength, not a weakness.