
Microsoft AI training
Master Microsoft's full AI ecosystem — from Azure OpenAI and Copilot to Power Platform automation and enterprise governance. This comprehensive training takes you from core AI concepts to production-ready deployments. Whether you are a developer, analyst, or IT leader, you will gain the hands-on skills to build, manage, and scale AI solutions that deliver real business value.
What you will learn:
You will start with the fundamentals of AI, machine learning, and the Microsoft AI ecosystem, then move into hands-on work with Azure AI services, Azure Machine Learning, and Azure OpenAI Service. You will learn how to engineer effective prompts, build retrieval-augmented generation pipelines, and fine-tune large language models. The course covers Microsoft Copilot across Microsoft 365 apps, Copilot Studio, and AI-powered automation with Power Platform and AI Builder. You will also develop skills in AI security, data engineering, ethics, and bias mitigation. By the end, you will be equipped to design, deploy, and govern enterprise-grade AI solutions using Microsoft's latest tools and platforms.
How you study in practice Microsoft AI training
How you practise Microsoft AI training
For companies looking to train their teams
With Dedika for Businesses, the course includes exercises and examples tailored to your own business and the specific needs of your company.
Course content
8 Chapters • 41 LessonsDuration between 4 and 360 hours (you decide)
Chapter 1HideHide detailsSee detailsFoundations of Artificial Intelligence
Foundations of Artificial Intelligence
Lesson 1 • What AI Is and How It Works
Covers core AI definitions, the difference between AI, ML, and deep learning, and real-world analogies. Establishes shared vocabulary used throughout the course.
Lesson 2 • History and Evolution of AI
Traces AI from early symbolic systems to modern neural networks. Provides context for why current Microsoft tools exist and how they evolved.
Lesson 3 • Key AI Concepts and Terminology
Defines training data, models, inference, tokens, and embeddings. These terms recur in every subsequent chapter and must be internalized early.
Lesson 4 • Responsible AI Principles
Introduces Microsoft's six responsible AI principles and their practical implications. Sets the ethical baseline applied in all later applied chapters.
Lesson 5 • The Microsoft AI Ecosystem Overview
Maps Microsoft's AI product portfolio across cloud, productivity, and developer tools. Students can identify which tool addresses which business need.
Chapter 2HideHide detailsSee detailsAzure AI Services Core Capabilities
Azure AI Services Core Capabilities
Lesson 1 • Azure Language and Text Services
Explores sentiment analysis, entity recognition, key phrase extraction, and translation. Connects text AI capabilities to document processing and customer feedback scenarios.
Lesson 2 • Azure Computer Vision Services
Covers image analysis, OCR, face detection, and custom vision models. Students integrate vision APIs into sample workflows to extract structured data from images.
Lesson 3 • Azure AI Search and Knowledge Mining
Introduces cognitive search, skillsets, and knowledge stores for extracting insights from unstructured data. Bridges raw data ingestion to intelligent retrieval.
Lesson 4 • Azure Speech Services
Covers speech-to-text, text-to-speech, and speaker recognition APIs. Students build a basic voice-enabled interaction using Azure Speech SDK.
Lesson 5 • Setting Up Azure AI Resources
Walks through creating an Azure subscription, resource groups, and AI service instances. Provides the technical foundation for all lab exercises in this chapter.
Chapter 3HideHide detailsSee detailsMachine Learning with Azure Machine Learning
Machine Learning with Azure Machine Learning
Lesson 1 • Monitoring and Retraining Models
Introduces data drift detection, model performance monitoring, and automated retraining triggers. Ensures deployed models remain accurate over time.
Lesson 2 • Preparing and Managing Data
Teaches data ingestion, profiling, cleaning, and dataset versioning within Azure ML. Clean, versioned data is the prerequisite for reproducible model training.
Lesson 3 • Azure Machine Learning Workspace Setup
Covers workspace creation, compute targets, datastores, and the studio interface. Establishes the environment used for all ML experiments in this chapter.
Lesson 4 • Model Evaluation and Deployment
Covers evaluation metrics, model registration, and real-time or batch endpoint deployment. Students publish a working REST endpoint and test it with sample data.
Lesson 5 • Training Models with Automated ML
Uses AutoML to run classification, regression, and forecasting experiments automatically. Students interpret AutoML results and select the best-performing model.
Lesson 6 • Custom Model Training with Pipelines
Builds reusable ML pipelines using Python SDK and designer components. Pipelines enable reproducible, scheduled, and parameterized training workflows.
Chapter 4HideHide detailsSee detailsAzure OpenAI Service and Large Language Models
Azure OpenAI Service and Large Language Models
Lesson 1 • Accessing Azure OpenAI Service
Covers provisioning, model deployment, and API authentication in Azure OpenAI. Students make their first API call and inspect request and response structures.
Lesson 2 • Fine-Tuning and Customization
Covers fine-tuning workflows, training file preparation, and evaluating fine-tuned models. Students understand when fine-tuning outperforms prompt engineering alone.
Lesson 3 • Introduction to Large Language Models
Explains transformer architecture, tokenization, and how LLMs generate text. Provides the conceptual grounding needed to use Azure OpenAI effectively.
Lesson 4 • Prompt Engineering Techniques
Teaches zero-shot, few-shot, chain-of-thought, and system prompt strategies. Effective prompting directly determines output quality for all downstream applications.
Lesson 5 • Retrieval-Augmented Generation
Combines Azure AI Search with Azure OpenAI to ground responses in proprietary data. Students build a RAG pipeline that answers questions from a custom document corpus.
Chapter 5HideHide detailsSee detailsMicrosoft Copilot and Productivity AI
Microsoft Copilot and Productivity AI
Lesson 1 • Copilot in Microsoft 365 Apps
Demonstrates Copilot features in Word, Excel, PowerPoint, Outlook, and Teams. Students practice prompts that automate drafting, summarization, and data analysis tasks.
Lesson 2 • Extending Copilot with Plugins
Covers plugin development, connector integration, and API action configuration in Copilot Studio. Plugins allow Copilot to retrieve live data and execute external actions.
Lesson 3 • Microsoft Copilot Architecture
Explains how Copilot connects Microsoft Graph, LLMs, and app context to generate responses. Understanding the architecture helps users craft better prompts and set expectations.
Lesson 4 • Microsoft Copilot Studio Basics
Introduces the low-code environment for building custom Copilot agents and topics. Students create a functional agent that handles a defined business question.
Lesson 5 • Governance and Administration of Copilot
Addresses licensing, data residency, content filtering, and admin controls for Copilot. Ensures organizations deploy Copilot securely and in compliance with internal policies.
Chapter 6HideHide detailsSee detailsAI-Powered Automation with Power Platform
AI-Powered Automation with Power Platform
Lesson 1 • AI Builder Overview and Models
Surveys prebuilt and custom AI Builder models including form processing, prediction, and object detection. Students identify which model type fits a given automation scenario.
Lesson 2 • Prediction Models in Power Apps
Builds a binary prediction model and surfaces results inside a canvas Power App. Students connect model output to app logic for data-driven decision support.
Lesson 3 • Copilot in Power Platform
Demonstrates natural language app and flow creation using Copilot inside Power Apps and Power Automate. Students build a functional app by describing requirements in plain language.
Lesson 4 • Form Processing and Document AI
Trains a form processing model to extract fields from invoices or contracts. Connects directly to Power Automate for automated document routing and data entry.
Lesson 5 • Automating Workflows with AI Triggers
Uses AI-detected events such as sentiment shifts or document arrivals to trigger Power Automate flows. Reduces manual monitoring by automating condition-based responses.
Chapter 7HideHide detailsSee detailsBuilding AI Solutions with Azure AI Studio
Building AI Solutions with Azure AI Studio
Lesson 1 • Azure AI Studio Environment
Introduces the hub, project, and resource model in Azure AI Studio. Students configure a project connected to Azure OpenAI, AI Search, and storage resources.
Lesson 2 • Deploying and Monitoring AI Apps
Deploys a Prompt Flow solution as a managed online endpoint and configures monitoring. Connects deployment practices from earlier chapters to a production-ready workflow.
Lesson 3 • Prompt Flow Development
Builds orchestration flows using Prompt Flow nodes for LLM calls, Python tools, and search. Students create a multi-step flow that processes user input end to end.
Lesson 4 • Model Catalog and Selection
Explores the model catalog including OpenAI, Meta, Mistral, and Hugging Face models. Students apply selection criteria based on task type, cost, and latency requirements.
Lesson 5 • Evaluation and Safety Testing
Applies built-in evaluators for groundedness, coherence, and safety to measure solution quality. Students run evaluation datasets and interpret metric dashboards.
Chapter 8HideHide detailsSee detailsAdvanced AI Strategy and Enterprise Adoption
Advanced AI Strategy and Enterprise Adoption
Lesson 1 • Data Strategy for AI at Scale
Addresses data governance, data mesh concepts, and enterprise data platform design for AI. A sound data strategy is the prerequisite for scalable, trustworthy AI systems.
Lesson 2 • Building an AI Center of Excellence
Defines the roles, operating model, and governance structure of an AI Center of Excellence. Students draft a CoE charter aligned to their organization's AI maturity level.
Lesson 3 • AI Governance Frameworks
Covers model risk management, audit trails, explainability requirements, and policy structures. Governance frameworks protect organizations from regulatory and reputational risk.
Lesson 4 • AI Change Management and Adoption
Covers stakeholder engagement, workforce upskilling, and resistance management for AI rollouts. Organizational adoption determines whether technically sound AI delivers business value.
Lesson 5 • Measuring AI ROI and Business Value
Introduces KPIs, cost-benefit analysis, and value realization frameworks for AI projects. Students calculate projected ROI for a sample AI initiative using provided templates.
Your valid completion certificate
This course is for you:
IT professionals: ready to formalize AI skills within the Microsoft ecosystem they already manage.
Business analysts: looking to automate workflows and extract insights using AI-powered tools.
Software developers: wanting to integrate large language models and Azure APIs into real applications.
Operations managers: seeking to reduce manual work through intelligent automation and Copilot features.
Career changers: transitioning into AI-focused roles from adjacent fields like data, finance, or consulting.
Compliance and governance officers: needing to understand AI risk, ethics, and enterprise policy frameworks.
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