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Microsoft Teams: Getting Started and Team Management Course
More than 2 million students worldwide

Microsoft Teams: Getting Started and Team Management Course

Get up and running with Microsoft Teams and take full control of how your organization collaborates. This course walks you through everything from setting up teams and managing members to running productive meetings and integrating your favorite apps. Whether you're new to Teams or ready to level up your admin skills, you'll build the practical knowledge to make it work for your team.

Dedika for businesses

What you will learn:

  • Configure teams, channels, and permissions to support organized, secure collaboration at any scale.

  • Manage membership roles and guest access to maintain proper oversight across all team spaces.

  • Run effective virtual meetings using scheduling tools, breakout rooms, recordings, and transcripts.

  • Organize and co-author files in real time using Teams, SharePoint, and OneDrive together.

  • Integrate apps like Planner, Forms, and Power Automate to streamline everyday team workflows.

  • Apply governance policies, usage analytics, and lifecycle management to keep Teams environments healthy.

How you study in practice Microsoft Teams: Getting Started and Team Management Course

How you practice Microsoft Teams: Getting Started and Team Management Course

For companies that want to train their team

With Dedika for Business, the course includes exercises and examples tailored to your own business and the way your company needs.

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Course content

8 Chapters • 39 LessonsDuration between 4 and 360 hours (you decide)

Chapter 1See details

Introduction to Microsoft Teams

  • Lesson 1 • What Microsoft Teams Is and Does

    Defines Teams as a hub for chat, meetings, files, and apps within Microsoft 365. Establishes the platform's purpose before exploring its features.

  • Lesson 2 • Setting Up Your Teams Account

    Covers account creation, sign-in methods, and initial profile configuration. Ensures learners are authenticated and ready to use the platform.

  • Lesson 3 • Accessing Teams on Multiple Devices

    Explains desktop, browser, and mobile app differences and sync behavior. Learners choose the right client for each work context.

  • Lesson 4 • Navigating the Teams Interface

    Maps the left rail, command bar, and main canvas to their functions. Learners gain spatial familiarity needed for all subsequent tasks.

Chapter 2See details

Creating and Configuring Teams

  • Lesson 1 • Creating a New Team

    Walks through team creation from a template or from scratch, including privacy settings. Learners produce a functional team by the end of this section.

  • Lesson 2 • Adding and Managing Channels

    Covers creating, renaming, and deleting channels within a team. Proper channel structure keeps conversations organized and findable.

  • Lesson 3 • Using Team Templates Effectively

    Demonstrates built-in templates for common scenarios such as project management and staff onboarding. Templates accelerate setup and enforce consistent structure.

  • Lesson 4 • Configuring Team Settings

    Explores team-level settings including permissions, fun features, and guest access toggles. These settings define the team's behavior for all members.

  • Lesson 5 • Understanding Teams and Channels

    Distinguishes teams from channels and explains their hierarchical relationship. This mental model underpins every configuration decision in the chapter.

Chapter 3See details

Managing Team Membership and Roles

  • Lesson 1 • Adding Members to a Team

    Covers inviting internal users, external guests, and distribution groups. Learners handle diverse membership scenarios common in real organizations.

  • Lesson 2 • Understanding Roles in Teams

    Defines owner, member, and guest roles and their permission boundaries. Role clarity prevents accidental misconfigurations and security gaps.

  • Lesson 3 • Governing Large Team Memberships

    Introduces dynamic membership via groups, expiration policies, and access reviews. These practices scale governance beyond manual management.

  • Lesson 4 • Changing and Removing Members

    Explains how to promote members to owners, demote owners, and remove users. Keeping membership current protects information and team focus.

  • Lesson 5 • Managing Guest Access

    Details the guest experience, what guests can and cannot do, and how to revoke access. Secure guest management is essential for cross-organizational collaboration.

Chapter 4See details

Communicating Effectively in Teams

  • Lesson 1 • Reactions, Bookmarks, and Message Actions

    Demonstrates emoji reactions, saving messages, and message action shortcuts. These micro-interactions speed up communication and reduce unnecessary replies.

  • Lesson 2 • Composing Rich Messages

    Covers formatting tools, subject lines, priority flags, and code blocks in the message composer. Rich formatting improves clarity and professionalism.

  • Lesson 3 • Managing Notifications and Focus

    Configures notification settings at the app, team, and channel level to reduce distraction. Learners balance responsiveness with deep-work focus.

  • Lesson 4 • Chat vs. Channel Posts

    Clarifies when to use private chat versus a channel post for different communication needs. Choosing the right mode reduces noise and improves discoverability.

  • Lesson 5 • Using @Mentions and Tags

    Explains @person, @team, @channel mentions and custom tags to direct attention. Proper mention use ensures the right people are notified without spamming others.

Chapter 5See details

Meetings and Calls in Microsoft Teams

  • Lesson 1 • Screen Sharing and Content Presentation

    Demonstrates sharing screens, windows, PowerPoint Live, and whiteboards. Learners present content clearly without losing audience engagement.

  • Lesson 2 • Meeting Options and Pre-Meeting Setup

    Explains lobby settings, presenter roles, and attendee permissions before a meeting starts. Pre-configured options prevent disruptions during live sessions.

  • Lesson 3 • Hosting and Facilitating Live Meetings

    Walks through in-meeting controls: muting, spotlighting, breakout rooms, and polls. Effective facilitation keeps participants engaged and meetings on track.

  • Lesson 4 • Recording, Transcripts, and Follow-Up

    Covers starting recordings, accessing transcripts, and sharing meeting summaries post-session. These practices create accountability and support absent attendees.

  • Lesson 5 • Scheduling Meetings in Teams

    Covers creating meetings from the calendar, chat, and channel, including recurrence options. Proper scheduling ensures attendees receive complete join information.

Chapter 6See details

File Collaboration and Storage in Teams

  • Lesson 1 • Sharing Files and Managing Permissions

    Explains sharing links, permission levels, and expiration settings for files. Controlled sharing protects sensitive content while enabling collaboration.

  • Lesson 2 • Co-Authoring Documents in Real Time

    Demonstrates simultaneous editing in Word, Excel, and PowerPoint within Teams. Real-time co-authoring eliminates emailed attachments and version conflicts.

  • Lesson 3 • Uploading and Organizing Files

    Covers uploading, creating, and organizing files and folders in the Files tab. Good organization makes content findable for all team members.

  • Lesson 4 • How Files Work in Teams

    Explains the relationship between Teams, SharePoint document libraries, and OneDrive. Understanding storage architecture prevents misplaced files and access errors.

  • Lesson 5 • Searching and Pinning Key Files

    Covers search filters, pinning files as tabs, and using the Files app for cross-team search. Learners retrieve documents quickly without browsing multiple channels.

Chapter 7See details

Apps, Tabs, and Integrations in Teams

  • Lesson 1 • Adding and Managing Tabs in Channels

    Demonstrates adding website, document, and app tabs to channel tab bars. Tabs surface critical tools without leaving the Teams interface.

  • Lesson 2 • Integrating Productivity Apps

    Covers connecting Planner, Forms, Stream, and OneNote within Teams channels. These integrations consolidate task management and knowledge capture in one place.

  • Lesson 3 • Using Connectors and Incoming Webhooks

    Explains connectors and webhooks that push external notifications into Teams channels. Automated alerts reduce the need to monitor separate tools.

  • Lesson 4 • Automating Work with Power Automate

    Introduces Power Automate flows triggered by Teams events such as new messages or file uploads. Automation reduces repetitive manual tasks for team members.

  • Lesson 5 • Understanding the Teams App Ecosystem

    Introduces the Teams app store, app categories, and the difference between personal and team-scoped apps. This context guides smart app selection.

Chapter 8See details

Advanced Team Management and Governance

  • Lesson 1 • Applying Messaging and Meeting Policies

    Covers creating and assigning messaging, meeting, and live-event policies to users or groups. Policies enforce consistent behavior and compliance across the organization.

  • Lesson 2 • Team Lifecycle Management

    Covers archiving, restoring, and deleting teams, plus expiration and renewal workflows. Lifecycle management keeps the Teams environment clean and purposeful.

  • Lesson 3 • Teams Admin Center Overview

    Introduces the Teams Admin Center interface and its key management areas. Familiarity with admin tools is the foundation for all governance tasks in this chapter.

  • Lesson 4 • Information Protection and Compliance

    Explains sensitivity labels, retention policies, and eDiscovery as applied to Teams content. These controls protect sensitive data and satisfy regulatory obligations.

  • Lesson 5 • Monitoring Usage with Analytics

    Demonstrates Teams usage reports, per-user activity data, and call quality dashboards. Data-driven insights guide adoption efforts and infrastructure decisions.

Certification

Your valid completion certificate

This course is for you:

  • Team lead: needs to organize distributed staff without losing track of conversations.

  • Office administrator: responsible for onboarding colleagues onto shared digital workspaces.

  • Project coordinator: juggling multiple workstreams and struggling to keep everyone aligned.

  • IT generalist: supporting a small organization that recently adopted Microsoft 365.

  • Operations manager: looking to standardize how departments communicate and store files.

  • Career changer: moving into a coordination or admin role that requires Teams proficiency.

What our students say

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the presentation style and video transcription, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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