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Distribution and Merchandising Course
More than 2 million students worldwide

Distribution and Merchandising Course

Master every stage of getting products from producers to shoppers with this comprehensive Distribution and Merchandising Course. You'll build channel strategies, optimize retail shelf presence, manage inventory, and drive trade marketing programs that deliver real results. This is the practical, end-to-end training that distribution and retail professionals need to advance their careers.

Dedika for businesses

What you will learn:

This course covers the full scope of distribution and merchandising, from mapping supply chain roles and selecting the right channel strategy to designing planograms and managing inventory replenishment. You will learn how to set pricing structures across channels, build trade marketing programs, and measure their effectiveness with proven metrics. The curriculum also addresses sales force management, distributor contracting, and data-driven strategic planning. You will gain hands-on knowledge of digital tools, logistics fundamentals, negotiation tactics, and compliance requirements. By the end, you will be equipped to build and execute a complete distribution and merchandising plan for any product or market.

How you study in practice Distribution and Merchandising Course

How you practice Distribution and Merchandising Course

For companies that want to train their team

With Dedika for Business, the course includes exercises and examples tailored to your own business and the way your company needs.

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Course content

8 Chapters • 40 LessonsDuration between 4 and 360 hours (you decide)

Chapter 1See details

Foundations of Distribution and Merchandising

  • Lesson 1 • The Distribution Ecosystem

    Defines distribution channels, intermediaries, and value-chain roles. Establishes the vocabulary used throughout the course.

  • Lesson 2 • Merchandising Concepts and Objectives

    Introduces merchandising as the practice of presenting products to drive purchase. Links merchandising goals to broader business strategy.

  • Lesson 3 • Consumer Behavior Basics

    Covers how shoppers make purchase decisions and what triggers impulse buying. Grounds merchandising tactics in buyer psychology.

  • Lesson 4 • Key Players in the Supply Chain

    Identifies manufacturers, wholesalers, distributors, retailers, and brokers. Shows how each player's decisions affect product availability.

  • Lesson 5 • Industry Terminology and Metrics

    Defines essential KPIs such as sell-through rate, days of supply, and fill rate. Provides a shared language for evaluating distribution performance.

Chapter 2See details

Channel Strategy and Selection

  • Lesson 1 • Channel Types and Structures

    Compares single-channel, multichannel, and omnichannel models. Clarifies how structure affects reach, cost, and control.

  • Lesson 2 • Criteria for Channel Selection

    Examines product characteristics, target segments, and competitive context as selection drivers. Connects channel fit to profitability.

  • Lesson 3 • Exclusive, Selective, and Intensive Distribution

    Defines the three coverage strategies and their trade-offs in brand control versus market reach. Guides strategy choice by product category.

  • Lesson 4 • Digital and E-Commerce Channels

    Explores online marketplaces, direct-to-consumer websites, and social commerce. Addresses how digital channels reshape traditional distribution logic.

  • Lesson 5 • Channel Conflict and Management

    Identifies causes of horizontal and vertical channel conflict and resolution tactics. Prepares students to maintain productive partner relationships.

Chapter 3See details

Retail Merchandising Principles

  • Lesson 1 • Category Management Fundamentals

    Introduces the category management process: define, analyze, plan, and implement. Shows how retailers and suppliers collaborate to grow category sales.

  • Lesson 2 • Visual Merchandising Techniques

    Covers color blocking, focal points, and signage to attract and guide shoppers. Demonstrates how visual cues translate to purchase intent.

  • Lesson 3 • Planogram Development and Execution

    Teaches how to create shelf schematics that optimize space and product adjacency. Links planogram compliance to sales outcomes.

  • Lesson 4 • Store Layout and Traffic Flow

    Analyzes how store design guides shopper movement and exposure to products. Connects layout decisions to category performance.

  • Lesson 5 • Promotional Displays and In-Store Events

    Designs temporary displays, demos, and in-store activations that boost trial and volume. Ties promotional mechanics to measurable lift.

Chapter 4See details

Inventory Management and Replenishment

  • Lesson 1 • Handling Overstock and Obsolescence

    Provides strategies for liquidating excess inventory and managing end-of-life products. Protects margin while clearing shelf space for productive SKUs.

  • Lesson 2 • Reorder Points and Safety Stock

    Teaches calculation of reorder points, safety stock levels, and economic order quantities. Balances service levels against carrying costs.

  • Lesson 3 • Inventory Control Fundamentals

    Covers ABC analysis, cycle counting, and shrinkage management. Establishes the discipline needed to maintain accurate stock records.

  • Lesson 4 • Demand Forecasting Methods

    Introduces qualitative and quantitative forecasting techniques including moving averages and trend analysis. Accurate forecasts reduce excess inventory and lost sales.

  • Lesson 5 • Replenishment Systems and Technology

    Compares manual, automated, and vendor-managed replenishment systems. Shows how technology reduces human error and accelerates restocking.

Chapter 5See details

Pricing Strategy in Distribution

  • Lesson 1 • Promotional Pricing and ROI

    Designs temporary price reductions, BOGO offers, and bundle deals with measurable return. Evaluates whether promotions generate incremental volume or cannibalize margin.

  • Lesson 2 • Pricing Fundamentals for Distributors

    Covers cost-plus, value-based, and competitive pricing models in a distribution context. Establishes how margin is created and shared across the channel.

  • Lesson 3 • Retail Pricing and Price Architecture

    Addresses everyday retail pricing, price-point architecture, and psychological pricing tactics. Connects shelf price to shopper perception and category role.

  • Lesson 4 • Trade Pricing and Discount Structures

    Explains wholesale price lists, volume discounts, and promotional allowances. Shows how trade pricing incentivizes distributor and retailer behavior.

  • Lesson 5 • Managing Price Across Channels

    Tackles price parity, minimum advertised price policies, and online price erosion. Protects brand equity while enabling channel-specific flexibility.

Chapter 6See details

Trade Marketing and Shopper Activation

  • Lesson 1 • Measuring Trade Marketing Effectiveness

    Applies metrics such as trade spend ROI, incremental volume, and distribution gains to evaluate programs. Drives continuous improvement in trade investment.

  • Lesson 2 • Designing Effective Trade Promotions

    Covers feature ads, display programs, and co-op advertising as trade promotion tools. Links each tactic to measurable retailer and shopper outcomes.

  • Lesson 3 • Loyalty and Incentive Programs

    Designs retailer loyalty schemes and sales force incentive programs that sustain engagement. Balances short-term push with long-term relationship value.

  • Lesson 4 • Shopper Marketing Fundamentals

    Distinguishes shopper marketing from consumer marketing and explains the path-to-purchase model. Focuses activation on the moment of decision.

  • Lesson 5 • Trade Marketing Strategy Essentials

    Defines trade marketing's role in bridging brand strategy and retail execution. Establishes objectives, audiences, and budget allocation principles.

Chapter 7See details

Sales Force and Distributor Management

  • Lesson 1 • Performance Management and Incentives

    Builds KPI scorecards, review cycles, and incentive compensation plans for sales teams. Drives accountability and motivates consistent execution.

  • Lesson 2 • Distributor Selection and Contracting

    Establishes criteria for evaluating distributor capabilities and negotiating partnership agreements. Sets clear performance expectations from day one.

  • Lesson 3 • Recruiting and Onboarding Sales Talent

    Defines competency profiles for field sales roles and designs effective onboarding programs. Reduces ramp time and early attrition.

  • Lesson 4 • Structuring the Sales Organization

    Covers geographic, product, and account-based sales structures and their trade-offs. Aligns organizational design to channel strategy.

  • Lesson 5 • Training and Developing Field Teams

    Designs product knowledge, selling skills, and merchandising execution training for field staff. Connects training investment to in-store performance outcomes.

Chapter 8See details

Analytics, Reporting, and Strategic Planning

  • Lesson 1 • Data Sources in Distribution

    Maps point-of-sale, syndicated, and internal data sources available to distribution professionals. Establishes data quality standards for reliable analysis.

  • Lesson 2 • Strategic Distribution and Merchandising Planning

    Integrates channel strategy, trade marketing, and inventory insights into a multi-year plan. Produces a prioritized roadmap with measurable milestones.

  • Lesson 3 • Merchandising Performance Dashboards

    Builds dashboards tracking shelf share, compliance rates, and promotional lift. Translates data into actionable field directives.

  • Lesson 4 • Business Review and Joint Planning

    Structures quarterly and annual business reviews with retail partners using data-driven narratives. Aligns joint business plans to mutual growth targets.

  • Lesson 5 • Distribution Analytics and Gap Analysis

    Applies numeric and weighted distribution metrics to identify coverage gaps. Prioritizes expansion opportunities by revenue potential.

Certification

Your valid completion certificate

This course is for you:

  • Sales representative: ready to move into channel or trade marketing roles.

  • Retail buyer: wanting to understand the supplier and distributor side better.

  • Small business owner: launching a product and needing to reach store shelves.

  • Supply chain coordinator: expanding responsibilities into merchandising and field execution.

  • Marketing professional: transitioning into a commercial or trade-facing career path.

  • Recent business graduate: building practical skills before entering consumer goods industry.

What our students say

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the presentation style and video transcription, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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