
Mental Health First Aid Course
Mental health emergencies don't wait for professionals — and neither should you. This course gives you the practical skills to recognize crisis, respond with confidence, and connect people to the help they need. Whether you're supporting a colleague, a family member, or a stranger, you'll be ready when it matters most.
What you will learn:
This course covers everything from understanding mental health conditions and reducing stigma to applying structured crisis intervention techniques in real situations. You'll learn how to recognize signs of depression, anxiety, psychosis, and suicidal risk, and you'll practice the ALGEE action plan to guide your responses step by step. Communication skills like active listening, empathic responding, and de-escalation are built into every module. You'll also learn how to support specific populations, including adolescents, older adults, and colleagues in workplace settings. By the end, you'll have the knowledge and confidence to act as a genuine mental health first aider in your community.
How you study in practice Mental Health First Aid Course
How you practice Mental Health First Aid Course
For companies that want to train their team
With Dedika for Business, the course includes exercises and examples tailored to your own business and the way your company needs.
Course content
8 Chapters • 37 LessonsDuration between 4 and 360 hours (you decide)
Chapter 1HideHide detailsSee detailsFoundations of Mental Health Literacy
Foundations of Mental Health Literacy
Lesson 1 • Defining Mental Health and Illness
Clarifies the spectrum from wellness to disorder using a public health framework. Establishes shared vocabulary for all subsequent clinical content.
Lesson 2 • Stigma and Its Impact
Examines how stigma delays help-seeking and worsens outcomes. Equips learners to challenge stigmatizing language and attitudes in daily settings.
Lesson 3 • Help-Seeking Pathways
Maps formal and informal support systems available to individuals in crisis. Enables first aiders to make informed referrals from the first interaction.
Lesson 4 • The Role of a First Aider
Defines the scope, limits, and ethical boundaries of mental health first aid. Prevents role confusion and sets realistic expectations for helpers.
Chapter 2HideHide detailsSee detailsCore Communication Skills for First Aid
Core Communication Skills for First Aid
Lesson 1 • Communicating Across Difference
Adapts communication style for cultural, generational, and neurodiversity contexts. Ensures first aid is inclusive and effective for diverse populations.
Lesson 2 • Empathy and Non-Judgment
Distinguishes empathy from sympathy and trains validation of emotional experience. Reduces defensiveness and keeps conversations productive.
Lesson 3 • Active Listening Techniques
Teaches verbal and non-verbal behaviors that signal genuine attention. Forms the communication backbone applied throughout every first aid interaction.
Lesson 4 • Initiating a Supportive Conversation
Provides scripts and frameworks for approaching someone who appears distressed. Builds confidence to start difficult conversations without causing harm.
Chapter 3HideHide detailsSee detailsRecognizing Common Mental Health Conditions
Recognizing Common Mental Health Conditions
Lesson 1 • Depression and Mood Disorders
Covers observable signs of depression, bipolar disorder, and persistent low mood. Connects recognition to appropriate first aid responses introduced later.
Lesson 2 • Psychosis and Serious Mental Illness
Describes hallucinations, delusions, and disorganized behavior in accessible terms. Reduces fear and equips learners to respond safely to unfamiliar presentations.
Lesson 3 • Substance Use and Co-occurring Conditions
Explains the relationship between substance use and mental health deterioration. Enables first aiders to recognize dual presentations without making assumptions.
Lesson 4 • Anxiety and Related Conditions
Identifies physical and behavioral markers of anxiety disorders, panic, and phobias. Prepares learners to respond calmly to acute anxiety presentations.
Lesson 5 • Trauma and Stress Reactions
Distinguishes acute stress reactions from post-traumatic stress disorder presentations. Grounds learners in trauma-informed principles before applying first aid.
Chapter 4HideHide detailsSee detailsThe ALGEE Action Plan
The ALGEE Action Plan
Lesson 1 • Give Reassurance and Information
Trains delivery of accurate, hope-oriented information without minimizing distress. Balances emotional support with practical psychoeducation.
Lesson 2 • Encourage Self-Help Strategies
Introduces evidence-based self-management tools learners can share with individuals. Completes the ALGEE cycle by empowering the person receiving support.
Lesson 3 • Encourage Professional Help
Guides learners to motivate help-seeking without coercion or pressure. Addresses common barriers that prevent individuals from accessing care.
Lesson 4 • Listen Non-Judgmentally
Applies active listening skills from Chapter 2 within the ALGEE structure. Reinforces that listening is an active intervention, not passive waiting.
Lesson 5 • Assess for Risk of Harm
Teaches systematic risk assessment for suicide, self-harm, and harm to others. Provides the decision logic that drives all subsequent first aid actions.
Chapter 5HideHide detailsSee detailsSuicide and Self-Harm First Aid
Suicide and Self-Harm First Aid
Lesson 1 • Asking About Suicide Directly
Trains direct, compassionate questioning using validated language. Removes the fear that asking about suicide increases risk.
Lesson 2 • Responding to Self-Harm
Distinguishes self-harm from suicidal behavior and teaches appropriate first responses. Prevents overreaction or dismissal that can damage trust.
Lesson 3 • Understanding Suicide Risk
Examines risk factors, warning signs, and protective factors using an evidence base. Dispels myths that prevent first aiders from acting decisively.
Lesson 4 • Escalation and Emergency Response
Defines when and how to escalate to emergency services or clinical professionals. Ensures learners act decisively when immediate safety is at risk.
Lesson 5 • Safety Planning with Individuals
Guides learners through collaborative safety plan construction with a person at risk. Produces a concrete, personalized tool the individual can use independently.
Chapter 6HideHide detailsSee detailsCrisis Intervention Techniques
Crisis Intervention Techniques
Lesson 1 • Managing Aggressive Presentations
Addresses verbal aggression and agitation linked to mental health crises. Prioritizes helper safety while maintaining a therapeutic stance.
Lesson 2 • Post-Crisis Support and Handover
Guides the transition from acute crisis to ongoing care and professional handover. Ensures continuity and reduces the risk of relapse after stabilization.
Lesson 3 • Grounding and Stabilization
Provides sensory and cognitive grounding techniques for panic, dissociation, and overwhelm. Stabilizes the individual enough to engage in further support.
Lesson 4 • Recognizing a Mental Health Crisis
Defines crisis states and distinguishes them from chronic distress or everyday stress. Accurate recognition triggers the correct intervention pathway.
Lesson 5 • De-escalation Principles
Teaches verbal and physical de-escalation strategies grounded in trauma-informed care. Reduces agitation and creates conditions for productive engagement.
Chapter 7HideHide detailsSee detailsFirst Aid for Specific Populations
First Aid for Specific Populations
Lesson 1 • Workplace Mental Health First Aid
Applies first aid skills within professional and organizational environments. Addresses confidentiality, power dynamics, and manager-specific challenges.
Lesson 2 • Culturally Diverse Populations
Tailors first aid to individuals from culturally and linguistically diverse backgrounds. Prevents culturally inappropriate responses that undermine trust and effectiveness.
Lesson 3 • Supporting Adolescents in Crisis
Addresses the unique risk profile and communication needs of teenagers. Equips learners to engage adolescents who may resist adult support.
Lesson 4 • Older Adults and Mental Health
Examines how aging, loss, and isolation affect mental health in older populations. Counters ageist assumptions that normalize depression and anxiety in older adults.
Lesson 5 • Mental Health First Aid for Children
Identifies developmental signs of distress in children and age-appropriate responses. Connects child-specific presentations to safeguarding and referral obligations.
Chapter 8HideHide detailsSee detailsPractitioner Competence and Ongoing Readiness
Practitioner Competence and Ongoing Readiness
Lesson 1 • Maintaining and Renewing Competence
Outlines recertification timelines, continuing education, and skill refresher strategies. Ensures first aiders remain current as evidence and guidelines evolve.
Lesson 2 • Integrated Scenario Practice
Applies all ALGEE steps and communication skills in complex, multi-issue scenarios. Reveals gaps and builds fluency under realistic conditions.
Lesson 3 • Reflective Practice for First Aiders
Introduces structured reflection tools to process difficult interactions and improve performance. Builds the habit of continuous learning after each first aid encounter.
Lesson 4 • Vicarious Trauma and Burnout Prevention
Recognizes signs of vicarious trauma and compassion fatigue in helpers. Provides strategies to sustain long-term first aid capacity without personal harm.
Your valid completion certificate
This course is for you:
HR professionals: responsible for employee wellbeing and early intervention programs.
Teachers and school staff: regularly supporting students showing signs of distress.
Community volunteers: working alongside vulnerable populations in informal settings.
Team managers: navigating colleague mental health concerns without formal training.
Caregivers and family members: supporting loved ones through ongoing mental health challenges.
Career changers: moving into social work, counseling, or public health fields.
What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...

I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

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