
Alarm and Video Surveillance Technician Course
Get the hands-on technical training you need to work as an alarm and video surveillance technician. This course covers everything from low-voltage wiring and sensor installation to IP camera networks and video management systems. Whether you're breaking into the security industry or leveling up your current skills, this is the complete technical foundation you need.
What you will learn:
You'll learn how to install, configure, and troubleshoot both intrusion alarm systems and IP video surveillance systems from the ground up. The course covers electrical fundamentals, alarm panel wiring, sensor placement, and customer handover procedures. On the video side, you'll work through camera selection, cabling, PoE networking, NVR and VMS configuration, and storage calculation. You'll also get into access control integration, cybersecurity hardening for networked devices, and advanced video analytics. By the end, you'll have the technical knowledge and practical skills employers in the security industry are actively looking for.
How you study in practice Alarm and Video Surveillance Technician Course
How you practice Alarm and Video Surveillance Technician Course
For companies that want to train their team
With Dedika for Business, the course includes exercises and examples tailored to your own business and the way your company needs.
Course content
8 Chapters • 39 LessonsDuration between 4 and 360 hours (you decide)
Chapter 1HideHide detailsSee detailsIndustry Overview and Safety Fundamentals
Industry Overview and Safety Fundamentals
Lesson 1 • Electrical Safety Essentials
Teaches safe handling of low-voltage and line-voltage circuits encountered during installations. Prevents electrical injury throughout all wiring and installation chapters.
Lesson 2 • Workplace Safety and PPE
Introduces hazard identification, personal protective equipment selection, and safe work practices. Directly supports safe execution of all hands-on lab activities.
Lesson 3 • Security Industry Roles and Scope
Covers the structure of the alarm and video surveillance industry, key stakeholders, and technician career paths. Provides context for all subsequent technical training.
Lesson 4 • Regulatory and Code Compliance Overview
Surveys applicable installation standards, fire and life-safety codes, and inspection requirements. Ensures students understand compliance obligations before performing any installation work.
Chapter 2HideHide detailsSee detailsElectrical and Low-Voltage Fundamentals
Electrical and Low-Voltage Fundamentals
Lesson 1 • Test Instruments and Measurements
Teaches use of multimeters, cable testers, and tone generators for circuit verification. Directly supports fault isolation in all subsequent installation and troubleshooting chapters.
Lesson 2 • Cables, Conductors, and Connectors
Identifies cable types, conductor gauges, and connector standards used in security installations. Enables correct material selection for alarm and video runs.
Lesson 3 • DC Circuit Theory
Covers voltage, current, resistance, and Ohm's Law as applied to low-voltage security circuits. Forms the mathematical foundation for all wiring and troubleshooting tasks.
Lesson 4 • AC Power and Transformers
Explains alternating current principles and transformer operation used in panel power supplies. Prepares students to safely connect and verify AC power sources.
Lesson 5 • Reading Schematics and Wiring Diagrams
Develops ability to interpret electrical symbols, wiring diagrams, and as-built drawings. Essential for installing and servicing systems from manufacturer documentation.
Chapter 3HideHide detailsSee detailsAlarm System Components and Architecture
Alarm System Components and Architecture
Lesson 1 • Alarm Communication Pathways
Surveys PSTN, cellular, IP, and dual-path communication methods for alarm signal transmission. Prepares students to select and configure appropriate communication modules.
Lesson 2 • Control Panels and Power Supplies
Examines alarm control panel architecture, zone inputs, output relays, and backup power. Establishes the central hub concept before peripheral devices are introduced.
Lesson 3 • Detection Devices and Sensors
Covers magnetic contacts, motion detectors, glass-break sensors, and environmental detectors. Students match sensor technology to specific threat and environmental conditions.
Lesson 4 • System Zones and Loop Configurations
Details hardwired zone loop types including normally open, normally closed, and end-of-line resistor configurations. Enables correct wiring and supervision of detection circuits.
Lesson 5 • Keypads, Readers, and User Interfaces
Explains keypad types, access credential readers, and user interface design. Connects user interaction hardware to panel programming covered in later chapters.
Chapter 4HideHide detailsSee detailsAlarm System Installation and Wiring
Alarm System Installation and Wiring
Lesson 1 • Site Survey and Installation Planning
Teaches pre-installation site assessment, sensor placement strategy, and cable routing planning. Prevents costly rework by establishing good planning habits before any drilling begins.
Lesson 2 • Customer Handover and User Training
Teaches system demonstration, user code setup, and documentation delivery to end users. Completes the installation workflow and establishes professional service standards.
Lesson 3 • System Commissioning and Walk-Test
Covers powering up, initial diagnostics, and walk-testing every zone for proper operation. Ensures students can verify a complete, functional installation before handoff.
Lesson 4 • Panel Wiring and Terminations
Guides students through zone wiring, power connections, and communicator hookup at the control panel. Directly applies electrical fundamentals to a real alarm installation.
Lesson 5 • Mechanical Mounting and Rough-In
Covers drilling, anchoring, conduit installation, and cable pulling techniques for security hardware. Builds the physical installation skills applied throughout all system types.
Chapter 5HideHide detailsSee detailsVideo Surveillance Fundamentals
Video Surveillance Fundamentals
Lesson 1 • Camera Form Factors and Housing
Surveys bullet, dome, PTZ, fisheye, and covert camera types and their environmental ratings. Matches camera form factor to installation environment and surveillance objective.
Lesson 2 • Lighting and Image Quality Factors
Addresses illumination levels, IR lighting, backlight compensation, and WDR for reliable imaging. Directly impacts camera placement and specification decisions in later chapters.
Lesson 3 • Analog vs. IP Video Systems
Compares analog CCTV, HD-over-coax, and IP network camera architectures. Prepares students to work with both legacy and modern video infrastructure.
Lesson 4 • Lens Selection and Field of View
Covers focal length, aperture, depth of field, and lens format for surveillance applications. Enables accurate field-of-view calculations during site design.
Lesson 5 • Camera Technology and Image Sensors
Explains CCD and CMOS sensor operation, resolution standards, and image quality factors. Establishes the optical and electronic basis for all camera selection decisions.
Chapter 6HideHide detailsSee detailsVideo Surveillance Installation and Networking
Video Surveillance Installation and Networking
Lesson 1 • IP Camera Configuration and Verification
Covers IP address assignment, camera web interface setup, and live image verification. Completes the installation workflow before NVR and recording configuration.
Lesson 2 • Camera Placement and Site Design
Applies field-of-view calculations, coverage mapping, and lighting analysis to camera layout design. Translates surveillance objectives into a documented camera placement plan.
Lesson 3 • IP Camera Network Infrastructure
Teaches structured cabling, PoE switch configuration, and VLAN segmentation for IP camera networks. Establishes the network foundation required for NVR and VMS configuration.
Lesson 4 • Camera Mounting and Alignment
Guides physical mounting of cameras on walls, ceilings, poles, and junction boxes with proper alignment. Ensures correct field of view and mechanical security after installation.
Lesson 5 • Coaxial and Video Cable Installation
Covers RG-59/RG-6 coaxial cable installation, BNC termination, and balun use for analog systems. Builds cabling skills applicable to both legacy and hybrid video deployments.
Chapter 7HideHide detailsSee detailsRecording, Storage, and Video Management
Recording, Storage, and Video Management
Lesson 1 • DVR and NVR Platform Overview
Compares DVR and NVR hardware architectures, channel capacities, and supported camera types. Provides the platform context needed for configuration and storage planning.
Lesson 2 • Footage Retrieval and Export
Teaches timeline-based playback, clip export, and chain-of-custody documentation for evidentiary use. Completes the recording workflow from capture through legal handover.
Lesson 3 • Recording Schedules and Triggers
Configures continuous, scheduled, and event-triggered recording modes including motion and alarm inputs. Optimizes storage use while meeting evidence and compliance requirements.
Lesson 4 • Video Management Software Configuration
Covers VMS installation, camera onboarding, user permissions, and live monitoring layout setup. Prepares students to deploy enterprise-grade video management platforms.
Lesson 5 • Storage Calculation and HDD Management
Teaches bitrate-based storage calculations, RAID configurations, and drive health monitoring. Ensures students can size and maintain storage for any retention requirement.
Chapter 8HideHide detailsSee detailsTroubleshooting, Maintenance, and Service
Troubleshooting, Maintenance, and Service
Lesson 1 • Video System Fault Diagnosis
Addresses no-image, poor-image, and network connectivity faults in analog and IP camera systems. Builds diagnostic confidence across both legacy and modern video platforms.
Lesson 2 • Alarm System Fault Diagnosis
Covers panel trouble codes, zone fault analysis, communication failures, and power supply issues. Applies the troubleshooting methodology to real alarm system scenarios.
Lesson 3 • Service Documentation and Reporting
Teaches work order completion, service report writing, and as-built drawing updates after service calls. Ensures accurate records for warranty, compliance, and future technicians.
Lesson 4 • Preventive Maintenance Procedures
Establishes scheduled maintenance tasks for sensors, cameras, panels, and batteries. Reduces system downtime and extends equipment life through proactive service.
Lesson 5 • Systematic Troubleshooting Methodology
Introduces a structured fault-isolation process using symptom analysis, divide-and-conquer, and root-cause identification. Provides a repeatable framework applied to all system types.
Your valid completion certificate
This course is for you:
Career changers: seeking a stable, hands-on trade in physical security.
Electrician apprentices: wanting to expand into low-voltage security systems.
IT support technicians: ready to move into networked surveillance installations.
Military veterans: translating security operations experience into civilian tech roles.
General contractors: adding alarm and camera services to their existing business.
Recent trade school graduates: looking for a specialized niche with strong job demand.
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