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PC Hardware & Printer Maintenance Course
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PC Hardware & Printer Maintenance Course

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Master every skill needed to build, maintain, and repair PCs and printers from the ground up. This course covers hardware assembly, OS installation, printer servicing, and systematic troubleshooting — everything a working technician needs. Get hands-on with real components, real tools, and real-world fault diagnosis.

Dedika for students

What your team will master:

You will learn to identify and install every major PC component, from motherboards and CPUs to storage drives and expansion cards. You will configure BIOS/UEFI settings, install operating systems, and deploy drivers without conflicts. The course covers laser, inkjet, and thermal printer mechanics, preventive maintenance, and print quality diagnosis. You will apply a structured six-step troubleshooting process to isolate hardware and software faults efficiently. Networking basics, data backup, and laptop servicing round out your skill set for real field work.

How your team learns in practice PC Hardware & Printer Maintenance Course

How your team practices PC Hardware & Printer Maintenance Course

Professionals from these companies study at Dedika

ActemiumFR
Nunner LogisticsNL
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CDHCN

Course content

8 Chapters • 33 LessonsDuration between 4 and 360 hours (you decide)

Chapter 1See details

PC Hardware Fundamentals and Safety

  • Lesson 1 • Electrostatic Discharge and Safe Handling

    Covers ESD risks, grounding techniques, and anti-static tools required before touching components. Directly prevents costly damage during all hands-on lab work.

  • Lesson 2 • PC Form Factors and Component Overview

    Introduces desktop, tower, and small-form-factor chassis types alongside internal component categories. Establishes the vocabulary needed for all subsequent hardware work.

  • Lesson 3 • Workplace Safety and Tool Selection

    Addresses electrical hazards, proper lifting, and selecting the correct hand tools for PC work. Ensures students operate safely before opening any system.

  • Lesson 4 • Reading Specifications and Documentation

    Teaches interpretation of datasheets, compatibility matrices, and manufacturer manuals. Enables informed component selection and troubleshooting throughout the course.

Chapter 2See details

Motherboards, CPUs, and Memory

  • Lesson 1 • CPU Installation and Thermal Management

    Covers socket types, pin alignment, and correct thermal compound application for reliable heat transfer. Mistakes here cause immediate or long-term system failure.

  • Lesson 2 • Motherboard Architecture and Chipsets

    Explains chipset roles, PCIe lanes, and bus architecture that govern component communication. Provides the conceptual map needed before physical installation.

  • Lesson 3 • BIOS/UEFI Setup and POST Verification

    Guides students through UEFI navigation, boot order, and POST beep code interpretation. Confirms the processing subsystem is functional before adding peripherals.

  • Lesson 4 • RAM Types, Slots, and Dual-Channel Config

    Distinguishes DDR4 from DDR5, explains XMP profiles, and demonstrates dual-channel slot pairing. Directly impacts system performance and stability.

Chapter 3See details

Storage Devices and Power Supplies

  • Lesson 1 • Power Supply Units: Selection and Testing

    Explains efficiency ratings, modular vs. non-modular designs, and PSU testing with a multimeter. A failed PSU is the most common cause of no-power system faults.

  • Lesson 2 • Drive Installation and Cable Management

    Demonstrates physical mounting, SATA and power cable routing, and M.2 screw standoff placement. Proper cable management improves airflow and serviceability.

  • Lesson 3 • HDD, SSD, and NVMe Drive Technologies

    Compares mechanical, SATA SSD, and NVMe storage on speed, endurance, and use cases. Informs correct drive selection for each deployment scenario.

  • Lesson 4 • Disk Partitioning and File System Basics

    Covers MBR vs. GPT partition tables and NTFS, FAT32, and exFAT file systems. Prepares students to initialize drives for OS installation and data storage.

Chapter 4See details

Expansion Cards, Ports, and Peripherals

  • Lesson 1 • Display Interfaces and Monitor Setup

    Explains HDMI, DisplayPort, DVI, and VGA signal differences and resolution capabilities. Correct interface selection prevents display artifacts and signal loss.

  • Lesson 2 • GPU and PCIe Card Installation

    Covers physical GPU seating, PCIe power connector attachment, and slot locking mechanisms. GPUs are the most common expansion card and require careful handling.

  • Lesson 3 • USB, Audio, and Input Device Management

    Covers USB generations, internal header connections, and audio codec configuration. Ensures all user-facing ports and devices function correctly after assembly.

  • Lesson 4 • Network Interface and Wireless Cards

    Addresses wired NIC installation, Wi-Fi card antenna routing, and driver installation procedures. Network connectivity is essential for OS updates and remote support.

Chapter 5See details

Operating System Installation and Configuration

  • Lesson 1 • Driver Installation and Device Manager

    Covers chipset, GPU, NIC, and audio driver sequencing and Device Manager error resolution. Correct driver order prevents conflicts that cause instability.

  • Lesson 2 • System Updates and Baseline Security

    Applies OS updates, configures firewall settings, and establishes user account controls. Delivers a secure, patched baseline before the system reaches end users.

  • Lesson 3 • OS Installation Walkthrough and Partitioning

    Guides students through installation wizard steps, partition creation, and activation key entry. Covers both clean installs and reinstalls over existing partitions.

  • Lesson 4 • Bootable Media Creation and UEFI Boot

    Teaches creating USB installation media, configuring Secure Boot, and selecting boot devices. This is the entry point for every OS deployment task.

Chapter 6See details

PC Diagnostics and Systematic Troubleshooting

  • Lesson 1 • No-Power and Boot Failure Diagnosis

    Diagnoses dead systems using PSU paper clip test, POST card readings, and component swap methods. These are the most frequent hardware faults in field service.

  • Lesson 2 • Storage and Performance Fault Isolation

    Uses disk health tools, benchmark utilities, and Event Viewer logs to isolate slow or failing storage. Prevents data loss by catching drive failure early.

  • Lesson 3 • Troubleshooting Methodology and Documentation

    Introduces the six-step troubleshooting process and service ticket documentation standards. A repeatable process reduces mean time to repair across all fault types.

  • Lesson 4 • Blue Screen and Crash Dump Analysis

    Reads stop codes, analyzes minidump files, and correlates crashes to driver or hardware causes. Crash analysis skills distinguish competent technicians from basic ones.

Chapter 7See details

Printer Technologies and Component Identification

  • Lesson 1 • Thermal and Dot-Matrix Printer Principles

    Describes direct thermal, thermal transfer, and impact dot-matrix mechanisms and their media requirements. These technologies dominate receipt, label, and forms printing.

  • Lesson 2 • Laser Printer Imaging Process

    Explains the seven-step electrophotographic process from conditioning to fusing. Understanding this sequence is essential for diagnosing all laser print defects.

  • Lesson 3 • Inkjet Printer Mechanics and Printheads

    Covers thermal and piezoelectric inkjet technologies, nozzle arrays, and ink delivery systems. Inkjet faults are almost always printhead or ink-path related.

  • Lesson 4 • Printer Connectivity and Driver Architecture

    Covers USB, Ethernet, and Wi-Fi printer connections alongside print spooler and driver stack roles. Connectivity knowledge is required before any network printer lab.

Chapter 8See details

Printer Maintenance, Repair, and Troubleshooting

  • Lesson 1 • Paper Jam Diagnosis and Clearance

    Identifies jam locations using printer error codes, clears media without tearing, and inspects feed rollers for wear. Improper jam clearance causes secondary damage.

  • Lesson 2 • Inkjet Printer Maintenance and Nozzle Care

    Demonstrates printhead cleaning cycles, nozzle check patterns, and ink system priming procedures. Neglected inkjet heads are the primary cause of print quality failure.

  • Lesson 3 • Laser Printer Preventive Maintenance

    Covers toner cartridge replacement, drum cleaning, fuser kit intervals, and roller cleaning schedules. Preventive maintenance extends printer life and prevents emergency calls.

  • Lesson 4 • Network Printer Configuration and Spooler Repair

    Configures static IP assignment, print queue management, and spooler service recovery for shared printers. Network printer faults affect entire workgroups simultaneously.

  • Lesson 5 • Print Quality Defect Diagnosis

    Maps common defects—streaks, fading, ghosting, and smearing—to specific component failures. Accurate defect-to-cause mapping eliminates unnecessary part replacements.

Certification

Your valid completion certificate

This course is for you:

  • Career changers: seeking a practical entry point into the IT support field.

  • Small business owners: wanting to handle in-house PC and printer issues independently.

  • Helpdesk agents: ready to move beyond software tickets into hands-on hardware work.

  • Hobbyists: looking to turn a passion for building PCs into professional-level skills.

  • Recent graduates: building a technical portfolio before applying for technician positions.

  • Office administrators: responsible for basic equipment upkeep with no formal training yet.

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