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Nonviolent Communication Course
More than 2 million students worldwide

Nonviolent Communication Course

Nonviolent Communication gives you a proven framework for transforming the way you connect with others — at work, at home, and in conflict. Built on Marshall Rosenberg's four-component model, this course turns communication theory into daily practise. Say what you mean, hear what others need, and build relationships grounded in genuine understanding.

Dedika for businesses

What you will learn:

You will master the four components of Nonviolent Communication — observations, feelings, needs, and requests — and learn how to apply them in real conversations. You will develop the emotional literacy to name your inner states accurately and trace them back to underlying needs. You will practise empathic listening techniques that reduce defensiveness and open dialogue. You will learn to give and receive feedback without blame, make clear requests that invite cooperation, and handle refusals without conflict. You will also apply NVC to workplace settings, long-term relationships, and cross-cultural communication.

How you study in practice Nonviolent Communication Course

How you practise Nonviolent Communication Course

For companies looking to train their teams

With Dedika for businesses, the course includes exercises and examples tailored to your company and its specific needs.

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Course content

8 Chapters • 38 LessonsDuration between 4 and 360 hours (you decide)

Chapter 1See details

Foundations of Nonviolent Communication

  • Lesson 1 • The Four-Component NVC Model

    Introduces observations, feelings, needs, and requests as the structural backbone of NVC. Students map each component to real conversational moments.

  • Lesson 2 • The Intention Behind NVC

    Clarifies that NVC is an intention, not a technique, rooted in genuine care for connection. Students examine their own motivations for communicating.

  • Lesson 3 • Origins and Philosophy of NVC

    Traces NVC's roots in humanistic psychology and Rosenberg's work. Grounds students in the values and assumptions that make NVC distinct from conventional communication.

  • Lesson 4 • Life-Alienating Communication Patterns

    Identifies language habits that block compassion, including moralistic judgments and demands. Students recognise these patterns in everyday speech before attempting alternatives.

Chapter 2See details

Making Pure Observations

  • Lesson 1 • Identifying Evaluative Language

    Trains recognition of adjectives, adverbs, and verbs that embed judgment. Students audit real texts and conversations for evaluative contamination.

  • Lesson 2 • Observations in Charged Situations

    Applies pure observation skills to emotionally loaded contexts where evaluation is most tempting. Students practise maintaining neutrality under simulated pressure.

  • Lesson 3 • Crafting Specific Behavioural Descriptions

    Guides students to anchor observations in time, place, and measurable behaviour. Specificity reduces ambiguity and increases the listener's ability to verify the observation.

  • Lesson 4 • Observation vs. Evaluation Defined

    Distinguishes concrete sensory data from interpretive overlays. Students learn why mixing the two triggers conflict and how to keep them separate.

Chapter 3See details

Identifying and Expressing Feelings

  • Lesson 1 • Expressing Feelings Authentically

    Teaches how to voice feelings without blame, exaggeration, or minimisation. Students practise feeling statements in paired role-play exercises.

  • Lesson 2 • Expanding Emotional Vocabulary

    Introduces a broad feelings vocabulary covering both pleasant and unpleasant states. A richer vocabulary enables more precise and empathic communication.

  • Lesson 3 • Feelings vs. Faux Feelings

    Distinguishes genuine emotional states from thoughts, interpretations, and blame disguised as feelings. Students identify faux feelings in common speech patterns.

  • Lesson 4 • The Role of Feelings in NVC

    Explains why expressing feelings is central to creating human connection in NVC. Students understand how suppressed or mislabelled feelings block authentic dialogue.

  • Lesson 5 • Receiving Others' Feelings Empathically

    Shifts focus to listening for and acknowledging another person's feelings. Students practise reflecting feelings without judgment or premature problem-solving.

Chapter 4See details

Connecting Feelings to Universal Needs

  • Lesson 1 • Expressing Needs Clearly and Directly

    Guides students to voice their own needs without blame or demand. Clear need expression invites cooperation rather than resistance.

  • Lesson 2 • Mapping Feelings to Needs

    Trains students to trace any feeling back to one or more underlying needs. This mapping skill is the analytical core of NVC self-awareness.

  • Lesson 3 • The Concept of Universal Human Needs

    Presents needs as universal, positive motivators distinct from strategies for meeting them. Students distinguish needs from wants, preferences, and demands.

  • Lesson 4 • Needs Behind Others' Behaviour

    Applies needs awareness to interpreting other people's actions compassionately. Students reframe provocative behaviour as an expression of unmet needs.

  • Lesson 5 • Needs Conflicts and Shared Humanity

    Addresses situations where two parties have competing needs and shows how shared humanity remains visible. Students practise holding both sets of needs simultaneously.

Chapter 5See details

Formulating Effective Requests

  • Lesson 1 • Handling Refusals Compassionately

    Equips students to receive a no as information about the other's needs rather than rejection. Empathic response to refusal keeps dialogue open.

  • Lesson 2 • Action Requests vs. Connection Requests

    Differentiates requests for a concrete action from requests for empathic connection or reflection. Students learn when each type is appropriate.

  • Lesson 3 • Requests in Group and Organisational Settings

    Extends request skills to meetings, teams, and institutional contexts where multiple stakeholders are present. Students adapt NVC request language for professional environments.

  • Lesson 4 • Checking for Willingness

    Teaches how to confirm that the other person has genuinely agreed rather than complied out of fear. Students practise language that preserves the other's autonomy.

  • Lesson 5 • Characteristics of an NVC Request

    Defines what makes a request actionable, specific, and positive in NVC terms. Students contrast effective requests with vague wishes and coercive demands.

Chapter 6See details

Empathic Listening and Presence

  • Lesson 1 • Empathy for Difficult Messages

    Applies empathic listening to anger, blame, and criticism directed at the listener. Students practise receiving hostility as an expression of unmet needs.

  • Lesson 2 • What Empathy Is and Is Not

    Clarifies empathy as presence with another's experience, not sympathy, advice, or reassurance. Students identify common empathy blockers in their own listening habits.

  • Lesson 3 • Sustaining Empathy Over Time

    Addresses how to maintain empathic presence through long or emotionally intense conversations. Students learn when to pause, check in, and re-centre.

  • Lesson 4 • Receiving with Full Presence

    Trains the quality of attention required for genuine empathy, including body language and inner stillness. Students practise suspending their own agenda while listening.

  • Lesson 5 • Reflecting Observations, Feelings, and Needs

    Teaches empathic reflection using the NVC framework to mirror what the speaker is experiencing. Accurate reflection signals understanding and invites deeper sharing.

Chapter 7See details

Self-Empathy and Inner NVC

  • Lesson 1 • Translating Should into Choose

    Shifts motivation from obligation and fear to conscious choice aligned with values. Students reframe their daily obligations using needs-based language.

  • Lesson 2 • Mourning and Self-Forgiveness

    Introduces Rosenberg's mourning process as a healthy alternative to guilt and self-punishment. Students practise grieving unmet needs without self-condemnation.

  • Lesson 3 • Self-Empathy Before Difficult Conversations

    Establishes self-empathy as a preparation practice before entering challenging interactions. Students learn to process their own reactivity before engaging others.

  • Lesson 4 • The Inner Critic and NVC

    Examines how internalised judgments generate shame and paralysis rather than growth. Students identify their dominant self-critical patterns using NVC analysis.

  • Lesson 5 • Building a Sustainable Compassionate Practice

    Guides students to integrate self-empathy into daily routines for long-term emotional resilience. Consistent practice prevents burnout and sustains NVC engagement.

Chapter 8See details

Applying NVC in Complex Situations

  • Lesson 1 • NVC in Systemic and Organisational Change

    Scales NVC principles to team culture, policy design, and institutional communication norms. Students identify leverage points for embedding NVC in organisational systems.

  • Lesson 2 • Sustaining NVC Practice Under Pressure

    Prepares students to maintain NVC principles when emotionally triggered, time-pressured, or facing resistance. Students develop personal strategies for staying grounded.

  • Lesson 3 • Navigating Power Imbalances

    Addresses how to use NVC when speaking to authority or when holding authority over others. Students adapt language to preserve dignity across hierarchical relationships.

  • Lesson 4 • NVC in Conflict Mediation

    Applies NVC as a third-party mediation framework to facilitate dialogue between conflicting parties. Students practise holding space for both sides simultaneously.

  • Lesson 5 • NVC in Ongoing Relationships

    Examines how NVC sustains and repairs long-term personal and professional relationships. Students apply NVC to recurring conflict patterns and relationship maintenance.

Certification

Your valid completion certificate

This course is for you:

  • Managers: who want to lead teams without triggering resentment or resistance.

  • Therapists: seeking a structured model to deepen client emotional exploration.

  • Parents: struggling to stay calm and connected during family disagreements.

  • HR professionals: responsible for mediating workplace disputes and culture change.

  • Teachers: who want to address classroom conflict without shaming students.

  • Couples: ready to break recurring argument cycles and rebuild genuine closeness.

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...
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Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
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