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Survey Design Course
More than 2 million students worldwide

Survey Design Course

Master every stage of the survey research process, from defining a research problem to delivering a polished final report. This course gives you the practical skills to design rigorous questionnaires, choose the right sampling strategy, and collect high-quality data. Whether you work in market research, public policy, academia, or organisational management, you'll leave with a complete, field-ready toolkit.

Dedika for businesses

What you will learn:

You will learn how to define a research problem, select the appropriate survey design, and apply measurement theory to build valid, reliable instruments. The course covers question writing, response scale selection, questionnaire structure, and layout best practices. You will also learn how to choose a sampling method, calculate sample sizes, and manage data collection from start to finish. Pilot testing, expert review, and cognitive interviewing techniques are included so you can validate your instrument before deployment. Finally, you will analyse your data using descriptive and inferential methods and communicate your findings clearly to both technical and non-technical stakeholders.

How you study in practice Survey Design Course

How you practise Survey Design Course

For companies looking to train their teams

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Course content

8 Chapters • 39 LessonsDuration between 4 and 360 hours (you decide)

Chapter 1See details

Foundations of Survey Research

  • Lesson 1 • Ethical Principles in Survey Research

    Covers informed consent, confidentiality, data minimisation, and voluntary participation. Establishes non-negotiable ethical standards that govern every design decision in the course.

  • Lesson 2 • Types of Survey Designs

    Compares cross-sectional, longitudinal, and panel designs by purpose, cost, and data quality. Equips learners to select the right design before any questionnaire work begins.

  • Lesson 3 • Identifying a Research Problem

    Translates a vague information need into a precise, answerable research problem. Provides the diagnostic lens used throughout the course to evaluate design decisions.

  • Lesson 4 • What Survey Research Is

    Defines survey research, distinguishes it from other data-collection methods, and establishes its role in decision-making. Anchors all subsequent design choices in a shared definition.

Chapter 2See details

Measurement Theory and Scales

  • Lesson 1 • Validity in Survey Measurement

    Explains content, construct, and criterion validity and how each is established or threatened. Directly informs item selection and questionnaire review processes covered later.

  • Lesson 2 • Rating and Response Scales

    Compares Likert, semantic differential, numeric rating, and visual analog scales by their measurement properties. Enables informed scale selection for any attitude or behaviour construct.

  • Lesson 3 • Reliability of Survey Instruments

    Covers test-retest, internal consistency, and inter-rater reliability as indicators of measurement stability. Reliability assessment is a prerequisite for the pilot-testing chapter.

  • Lesson 4 • Core Concepts of Measurement

    Introduces constructs, variables, and the measurement process that links abstract concepts to observable indicators. Provides the theoretical backbone for all question-writing decisions.

  • Lesson 5 • Composite Scales and Indexes

    Explains how multiple items are combined into composite scores and when indexes outperform single items. Prepares learners to design multi-item batteries in the questionnaire chapter.

Chapter 3See details

Questionnaire Design Principles

  • Lesson 1 • Visual and Layout Design

    Applies formatting, white space, and visual hierarchy principles to paper and digital questionnaires. Layout directly affects response accuracy and completion rates.

  • Lesson 2 • Response Option Design

    Covers exhaustiveness, mutual exclusivity, and balance in response categories for closed questions. Well-designed options prevent forced errors and improve data quality.

  • Lesson 3 • Writing Clear Survey Questions

    Identifies and eliminates double-barrelled, leading, loaded, and ambiguous wording. Clear questions reduce measurement error and are the foundation of valid data.

  • Lesson 4 • Questionnaire Flow and Structure

    Addresses question ordering, skip logic, funneling, and section grouping to reduce respondent burden. Proper flow increases completion rates and data integrity.

  • Lesson 5 • Question Types and Formats

    Distinguishes closed-ended, open-ended, and hybrid question formats by their data yield and analysis demands. Choosing the right format is the first structural decision in questionnaire construction.

Chapter 4See details

Sampling Theory and Strategy

  • Lesson 1 • Sample Size Determination

    Teaches margin-of-error, confidence level, and effect-size approaches to calculating required sample sizes. Accurate sizing prevents both underpowered and wastefully large studies.

  • Lesson 2 • Population and Sampling Concepts

    Defines target population, sampling frame, and the unit of analysis as prerequisites for any sampling decision. Misdefining the population is the most common source of sampling error.

  • Lesson 3 • Probability Sampling Methods

    Covers simple random, systematic, stratified, and cluster sampling with their trade-offs in precision and cost. Probability methods are required when statistical inference to a population is the goal.

  • Lesson 4 • Sampling Error and Bias

    Distinguishes sampling error from nonresponse, coverage, and measurement bias and explains mitigation strategies. Understanding bias sources is essential before data collection begins.

  • Lesson 5 • Non-Probability Sampling Methods

    Examines convenience, purposive, quota, and snowball sampling and their appropriate use cases. Non-probability methods are justified when probability sampling is infeasible or unnecessary.

Chapter 5See details

Survey Modes and Administration

  • Lesson 1 • Overview of Survey Modes

    Introduces the four primary modes and the key dimensions—cost, speed, coverage, and response quality—used to compare them. Mode choice shapes every downstream design and analysis decision.

  • Lesson 2 • Response Rate Optimisation

    Applies tailored design, reminder scheduling, and incentive strategies to maximise response rates across modes. Response rate directly affects nonresponse bias and sample representativeness.

  • Lesson 3 • Mixed-Mode Survey Strategies

    Explains sequential and concurrent mixed-mode designs and how to minimise mode effects on data comparability. Mixed-mode designs improve coverage but introduce measurement challenges.

  • Lesson 4 • Interviewer-Administered Surveys

    Addresses interviewer training, standardisation, and quality control for telephone and face-to-face modes. Interviewer effects are a unique source of error requiring active management.

  • Lesson 5 • Online Survey Design and Delivery

    Covers platform selection, link distribution, email invitation design, and panel recruitment for web surveys. Online delivery is the dominant mode and requires specific design adaptations.

Chapter 6See details

Pilot Testing and Instrument Refinement

  • Lesson 1 • Cognitive Interviewing Techniques

    Uses think-aloud and verbal probing protocols to uncover how respondents interpret and answer questions. Cognitive testing reveals comprehension failures invisible to the designer.

  • Lesson 2 • Finalising the Survey Instrument

    Integrates all pretest findings into a final revision cycle and documents changes for the methodology record. A documented revision history supports transparency and replication.

  • Lesson 3 • Expert Review and Peer Evaluation

    Structures systematic expert panels to assess content validity, wording, and scale coverage before field testing. Expert review catches construct-level problems that respondent testing may miss.

  • Lesson 4 • Quantitative Pretesting

    Conducts a small-scale field pretest to assess item variance, skip-logic accuracy, and completion time. Quantitative pretesting bridges cognitive testing and full deployment.

  • Lesson 5 • Reliability Analysis of Draft Instruments

    Applies internal consistency and test-retest analysis to multi-item scales identified in the pretest data. Reliability results directly determine which items to retain, revise, or drop.

Chapter 7See details

Data Collection and Quality Control

  • Lesson 1 • Data Cleaning and Validation

    Applies range checks, logic checks, and duplicate detection to produce a clean, analysis-ready dataset. Data cleaning decisions must be documented to ensure reproducibility.

  • Lesson 2 • Monitoring Data Collection Progress

    Tracks response rates, completion patterns, and early data distributions to detect problems during fieldwork. Real-time monitoring enables corrective action before data quality is compromised.

  • Lesson 3 • Handling Nonresponse During Fieldwork

    Applies targeted follow-up, mode switching, and subgroup analysis to address nonresponse as it occurs. Proactive nonresponse management reduces bias more effectively than post-hoc weighting alone.

  • Lesson 4 • Data Entry and Coding Procedures

    Covers manual entry verification, optical scanning, and coding schemes for open-ended responses. Consistent coding is the bridge between raw responses and analysable data.

  • Lesson 5 • Data Collection Planning

    Builds a data collection protocol covering timelines, responsibilities, and contingency procedures. A written protocol prevents ad hoc decisions that introduce inconsistency.

Chapter 8See details

Survey Data Analysis and Reporting

  • Lesson 1 • Descriptive Analysis of Survey Data

    Applies frequency distributions, central tendency, and dispersion measures to summarise survey responses. Descriptive analysis is the mandatory first step before any inferential work.

  • Lesson 2 • Analysing Open-Ended Responses

    Applies thematic coding, content analysis, and frequency-of-theme reporting to qualitative survey data. Open-ended analysis enriches quantitative findings with respondent language and context.

  • Lesson 3 • Inferential Analysis Techniques

    Applies chi-square, t-tests, ANOVA, and correlation to test hypotheses derived from research objectives. Inferential tests must be matched to the measurement level of the variables involved.

  • Lesson 4 • Handling Missing Data

    Distinguishes MCAR, MAR, and MNAR missing data mechanisms and applies listwise, pairwise, and imputation solutions. Missing data treatment affects every subsequent analysis and must be justified.

  • Lesson 5 • Reporting and Presenting Survey Results

    Structures an executive summary, methodology section, findings, and recommendations for varied audiences. Effective reporting translates data into decisions and demonstrates research credibility.

Certification

Your valid completion certificate

This course is for you:

  • Marketing professionals: need reliable customer insight data for campaigns.

  • Academic researchers: want structured methods for collecting primary study data.

  • HR managers: must measure employee engagement or organizational climate accurately.

  • Public health workers: design community needs assessments and population health surveys.

  • Nonprofit program officers: evaluate impact using structured beneficiary feedback surveys.

  • Career changers: entering research roles without formal methodology training or background.

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...
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Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
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I like the content and the way videos are presented and transcribed, which speeds up the process!
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The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
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