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Banking Job Course
More than 2 million students worldwide

Banking Job Course

Launch or advance your banking career with a comprehensive program covering credit analysis, compliance, financial math, and customer relationship management. From branch operations to risk management, every core skill employers demand is built here. This course gives you the practical knowledge to walk into any banking role ready to perform from day one.

Dedika for businesses

What you will learn:

You will gain a working knowledge of how banks operate, how they generate revenue, and how they manage risk across every business line. You will learn to analyze financial statements, build loan amortization schedules, and apply key credit ratios to real borrower scenarios. The program covers anti-money laundering rules, KYC procedures, and regulatory reporting so you can meet compliance expectations in any role. You will also develop customer segmentation, consultative sales, and complaint resolution skills for client-facing positions. Banking operations, payment systems, and internal controls are covered in full. The final chapters address digital transformation, ESG integration, and interview preparation so you finish ready to compete for the job you want.

How you study in practice Banking Job Course

How you practice Banking Job Course

For companies looking to train their teams

With Dedika for businesses, the course includes exercises and examples tailored to your own business and the way your company needs.

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Course Content

8 Chapters • 40 LessonsDuration between 4 and 360 hours (you decide)

Chapter 1See details

Banking Industry Foundations and Structure

  • Lesson 1 • Types of Banking Institutions

    Covers retail, commercial, investment, and central banks and their distinct mandates. Establishes the institutional map students need for all subsequent chapters.

  • Lesson 2 • Banking Career Pathways

    Maps front-office, middle-office, and back-office roles and typical progression routes. Helps students align personal goals with realistic career trajectories.

  • Lesson 3 • Bank Revenue and Profitability Basics

    Explains net interest margin, non-interest income, and cost structures. Provides the financial literacy needed to discuss bank performance.

  • Lesson 4 • Regulatory Environment Overview

    Introduces capital adequacy, liquidity requirements, and consumer protection frameworks. Grounds students in compliance expectations before role-specific training.

  • Lesson 5 • Core Banking Products and Services

    Examines deposits, loans, payment services, and fee-based products. Connects product knowledge to customer needs and revenue generation.

Chapter 2See details

Financial Mathematics and Analysis

  • Lesson 1 • Spreadsheet Tools for Financial Analysis

    Applies formulas, pivot tables, and scenario modeling in spreadsheet software. Builds the practical toolset used daily in banking analyst roles.

  • Lesson 2 • Time Value of Money Principles

    Teaches present value, future value, and discounting mechanics. These calculations underpin loan pricing, bond valuation, and investment analysis covered later.

  • Lesson 3 • Key Financial Ratios for Banking

    Introduces liquidity, leverage, profitability, and asset quality ratios. Equips students to evaluate creditworthiness and institutional performance.

  • Lesson 4 • Loan Amortization and Pricing

    Covers amortization schedules, effective interest rates, and fee-inclusive pricing. Directly applicable to consumer and commercial lending roles.

  • Lesson 5 • Financial Statement Interpretation

    Analyzes balance sheets, income statements, and cash flow statements in a banking context. Prepares students to assess borrower and bank financial health.

Chapter 3See details

Credit Analysis and Lending Fundamentals

  • Lesson 1 • Credit Risk Concepts and Frameworks

    Defines default risk, loss given default, and probability of default. Establishes the risk vocabulary used throughout credit analysis and portfolio management.

  • Lesson 2 • Credit Portfolio Monitoring

    Covers early warning indicators, loan grading systems, and watch-list management. Ensures students can maintain credit quality after initial approval.

  • Lesson 3 • Loan Structuring and Documentation

    Explains loan covenants, collateral perfection, and term sheet preparation. Connects credit analysis outcomes to enforceable loan agreements.

  • Lesson 4 • Consumer Credit Evaluation

    Covers the five Cs of credit, credit scoring models, and income verification. Prepares students for retail lending and personal loan underwriting roles.

  • Lesson 5 • Business and Commercial Credit Analysis

    Teaches cash flow analysis, industry risk assessment, and management evaluation for business borrowers. Builds skills for commercial banking and SME lending roles.

Chapter 4See details

Banking Operations and Payments

  • Lesson 1 • Reconciliation and Error Resolution

    Explains nostro and vostro reconciliation, suspense account management, and break resolution. Builds accuracy and accountability in back-office operations.

  • Lesson 2 • Operational Risk in Banking

    Identifies process failures, fraud vectors, and control weaknesses in banking operations. Connects operational awareness to risk mitigation and audit readiness.

  • Lesson 3 • Domestic and International Payments

    Covers wire transfers, automated clearing, card networks, and correspondent banking. Prepares students to process and reconcile diverse payment types.

  • Lesson 4 • Core Banking System Architecture

    Explains ledger structures, account hierarchies, and transaction posting logic. Provides the systems context needed to troubleshoot and process transactions correctly.

  • Lesson 5 • Cash and Teller Operations

    Teaches cash handling, counterfeit detection, vault management, and teller balancing. Directly applicable to branch operations and cash management roles.

Chapter 5See details

Compliance, Ethics, and Anti-Financial Crime

  • Lesson 1 • Anti-Money Laundering Fundamentals

    Explains the three stages of money laundering, customer due diligence, and suspicious activity reporting. Core knowledge for every customer-facing and operations role.

  • Lesson 2 • Banking Ethics and Professional Conduct

    Covers fiduciary duty, conflicts of interest, and codes of conduct. Establishes the ethical baseline required before addressing regulatory compliance.

  • Lesson 3 • Regulatory Reporting and Examination Readiness

    Explains mandatory regulatory reports, examination preparation, and remediation processes. Ensures students can support compliance functions during supervisory reviews.

  • Lesson 4 • Fraud Detection and Prevention

    Covers account takeover, payment fraud, and insider threat patterns with detection controls. Prepares students to recognize and escalate fraud in real time.

  • Lesson 5 • Know Your Customer and Onboarding

    Teaches identity verification, beneficial ownership determination, and risk-based onboarding. Directly supports compliance in account opening and relationship management.

Chapter 6See details

Customer Relationship Management in Banking

  • Lesson 1 • Customer Segmentation and Needs Analysis

    Teaches demographic, behavioral, and value-based segmentation and needs discovery techniques. Enables targeted product recommendations and relationship planning.

  • Lesson 2 • Sales Process and Product Suitability

    Covers consultative selling, suitability assessment, and ethical sales practices in banking. Connects customer needs to appropriate product recommendations.

  • Lesson 3 • Service Quality and Complaint Handling

    Explains service standards, complaint resolution workflows, and root cause correction. Builds the service skills that drive retention and regulatory compliance.

  • Lesson 4 • Digital Channel Customer Engagement

    Covers mobile banking, online portals, and omnichannel service delivery. Prepares students to support and engage customers across digital touchpoints.

  • Lesson 5 • Relationship Planning and Portfolio Growth

    Teaches account planning, wallet share analysis, and referral management. Develops the strategic mindset needed for relationship manager and private banker roles.

Chapter 7See details

Risk Management and Internal Controls

  • Lesson 1 • Risk Reporting and Escalation

    Covers risk dashboards, key risk indicators, and escalation protocols for material risks. Ensures students can communicate risk information to management effectively.

  • Lesson 2 • Internal Control Design and Testing

    Teaches control objectives, preventive and detective controls, and control testing methods. Builds skills for audit, compliance, and operational risk functions.

  • Lesson 3 • Enterprise Risk Management Framework

    Introduces risk appetite, risk taxonomy, and the three lines of defense model. Provides the governance structure that organizes all subsequent risk topics.

  • Lesson 4 • Market and Interest Rate Risk

    Covers duration, repricing gaps, value at risk, and hedging instruments. Prepares students for treasury, asset-liability management, and trading support roles.

  • Lesson 5 • Liquidity Risk Management

    Explains funding liquidity, contingency funding plans, and stress testing. Directly relevant to treasury operations and balance sheet management roles.

Chapter 8See details

Strategic Banking and Career Advancement

  • Lesson 1 • Bank Strategy and Competitive Positioning

    Analyzes business model choices, competitive dynamics, and strategic planning cycles. Connects operational knowledge to institutional strategy and market positioning.

  • Lesson 2 • Professional Development and Networking

    Teaches personal branding, mentorship, and professional association engagement. Builds the career management skills needed for long-term advancement in banking.

  • Lesson 3 • Performance Management and Metrics

    Covers balanced scorecards, branch and team performance metrics, and incentive alignment. Prepares students to manage and be managed by performance frameworks.

  • Lesson 4 • Interview Preparation and Job Search

    Covers resume writing, behavioral interview techniques, and offer negotiation for banking roles. Directly prepares students to secure and start their first banking position.

  • Lesson 5 • Digital Transformation in Banking

    Examines fintech disruption, open banking, and technology adoption strategies. Equips students to contribute to and adapt within digitally transforming institutions.

Certification

Your valid completion certificate

This course is for you:

  • Recent graduate: eager to enter banking without prior industry experience or credentials.

  • Career changer: moving from retail, hospitality, or administration into a financial role.

  • Military veteran: translating discipline and operational skills into a civilian banking career.

  • Small business owner: seeking to understand banking relationships and credit processes better.

  • Accounting student: wanting to connect classroom theory to real banking job requirements.

  • Customer service professional: ready to step into a branch or relationship management role.

What our students say

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the presentation style and video transcription, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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