
Laboratory Quality Control Course
Master the statistical, regulatory, and operational skills that drive reliable laboratory results. This course takes you from foundational QC concepts through advanced Six Sigma design, method validation, and continuous improvement strategies. Whether you manage a clinical lab or work at the bench, you'll gain the expertise to build QC programs that protect patients and satisfy accreditors.
What you will learn:
This course covers every critical layer of laboratory quality control, starting with error classification and regulatory frameworks and advancing through statistical analysis, control material management, and Levey-Jennings charting with Westgard rules. You will learn how to validate new methods, calculate sigma metrics, and design individualized QC plans based on risk assessment. Proficiency testing management, LIS automation, and data trending techniques are also included. By the end, you will have the practical knowledge to evaluate method performance, lead root cause investigations, and communicate quality data to clinical and administrative stakeholders.
How you study in practice Laboratory Quality Control Course
How you practice Laboratory Quality Control Course
For companies looking to train their teams
With Dedika for businesses, the course includes exercises and examples tailored to your own business and the way your company needs.
Course Content
8 Chapters • 38 LessonsDuration between 4 and 360 hours (you decide)
Chapter 1HideHide detailsSee detailsFoundations of Laboratory Quality Control
Foundations of Laboratory Quality Control
Lesson 1 • The Total Testing Process Model
Maps the complete specimen journey from order to result reporting. Frames QC as a continuous process rather than a single checkpoint.
Lesson 2 • Quality Control Concepts and Terminology
Introduces QC definitions, distinctions between QC and QA, and key metrics. Provides the vocabulary needed for all subsequent chapters.
Lesson 3 • Sources and Types of Laboratory Error
Classifies random, systematic, and gross errors and their origins in the testing process. Builds the analytical mindset required for error detection.
Lesson 4 • Regulatory and Accreditation Frameworks
Surveys international standards and accreditation requirements governing laboratory quality. Connects compliance obligations to daily QC practice.
Chapter 2HideHide detailsSee detailsStatistical Principles for Quality Control
Statistical Principles for Quality Control
Lesson 1 • Control Limit Calculation and Setting
Teaches derivation of 1s, 2s, and 3s control limits from baseline data. Proper limit setting directly determines QC rule sensitivity and specificity.
Lesson 2 • Regression and Method Comparison Statistics
Covers linear regression, Bland-Altman analysis, and correlation for comparing methods. These tools support method validation and QC baseline establishment.
Lesson 3 • Descriptive Statistics for QC Data
Covers mean, median, standard deviation, and coefficient of variation applied to QC results. These metrics form the quantitative backbone of all QC calculations.
Lesson 4 • Measurement Uncertainty Fundamentals
Introduces uncertainty components, combined uncertainty, and expanded uncertainty reporting. Links uncertainty quantification to QC limit design.
Lesson 5 • Normal Distribution and Probability
Explains the Gaussian distribution and its role in setting QC limits. Probability concepts underpin false-rejection and error-detection calculations.
Chapter 3HideHide detailsSee detailsControl Materials and Reference Standards
Control Materials and Reference Standards
Lesson 1 • Assigning Target Values and Ranges
Teaches laboratory-derived vs. manufacturer-assigned target values and acceptable range determination. Accurate targets are prerequisite to meaningful QC rule application.
Lesson 2 • Types of Control Materials
Distinguishes commercial, in-house, and matrix-matched controls and their appropriate applications. Material selection directly affects QC sensitivity and cost.
Lesson 3 • Reference Standards and Traceability
Explains certified reference materials, metrological traceability, and calibration hierarchies. Traceability ensures result comparability across laboratories and time.
Lesson 4 • Control Material Preparation and Handling
Covers reconstitution, aliquoting, storage, and stability verification of control materials. Proper handling prevents matrix degradation that invalidates QC data.
Chapter 4HideHide detailsSee detailsLevey-Jennings Charts and Basic QC Rules
Levey-Jennings Charts and Basic QC Rules
Lesson 1 • Interpreting Chart Patterns
Identifies warning signs such as trends, shifts, and random scatter on Levey-Jennings charts. Pattern recognition precedes rule-based decision-making.
Lesson 2 • Westgard Rules: Core Set
Explains the 1-2s warning, 1-3s, 2-2s, R-4s, 4-1s, and 10x rules with their error-detection targets. Each rule addresses a specific error type detected in QC data.
Lesson 3 • Constructing Levey-Jennings Charts
Guides chart setup including axes, control limits, and data entry conventions. A correctly constructed chart is the primary visual tool for QC monitoring.
Lesson 4 • Responding to QC Rule Violations
Outlines the investigation and corrective action workflow triggered by a rule violation. Timely, structured responses prevent release of erroneous patient results.
Lesson 5 • Applying Multirule QC Strategies
Demonstrates sequential and simultaneous multirule application across control levels. Multirule strategies balance error detection with false-rejection rates.
Chapter 5HideHide detailsSee detailsMethod Validation and Performance Verification
Method Validation and Performance Verification
Lesson 1 • Interference and Carryover Testing
Evaluates hemolysis, lipemia, icterus, and drug interference effects on method performance. Interference data define specimen rejection criteria linked to QC decisions.
Lesson 2 • Precision Studies: Repeatability and Reproducibility
Designs within-run, between-run, and between-day precision experiments per recognized protocols. Precision data establish QC baseline statistics used in subsequent chapters.
Lesson 3 • Accuracy and Bias Assessment
Covers recovery studies, comparison-of-methods experiments, and bias calculation. Bias quantification informs allowable total error budgets.
Lesson 4 • Linearity and Analytical Measurement Range
Teaches dilution series design, polynomial regression, and reportable range determination. Linearity limits define the boundaries within which QC must operate.
Lesson 5 • Validation vs. Verification Concepts
Distinguishes full validation from performance verification for established methods. Understanding scope prevents under- or over-testing before method implementation.
Chapter 6HideHide detailsSee detailsAdvanced QC Design and Sigma Metrics
Advanced QC Design and Sigma Metrics
Lesson 1 • Individualized Quality Control Plans
Guides development of individualized QC plans integrating risk assessment and statistical QC. These plans satisfy modern regulatory expectations for customized QC strategies.
Lesson 2 • Total Allowable Error and Quality Goals
Explains biological variation-based, regulatory, and state-of-the-art quality goals. Selecting the right goal is prerequisite to meaningful sigma calculation.
Lesson 3 • Normalized OPSpecs Charts
Demonstrates use of operational process specifications charts to select QC rules. OPSpecs charts translate sigma metrics into practical rule and N combinations.
Lesson 4 • Six Sigma Concepts in Laboratory QC
Introduces DPMO, sigma scale, and quality goals relevant to laboratory testing. Sigma metrics provide an objective basis for comparing method quality.
Lesson 5 • Risk-Based QC Planning
Applies failure mode analysis and risk scoring to determine QC frequency and stringency. Risk-based planning aligns QC effort with patient safety impact.
Chapter 7HideHide detailsSee detailsProficiency Testing and External Quality Assessment
Proficiency Testing and External Quality Assessment
Lesson 1 • Proficiency Testing Program Overview
Describes PT program types, enrollment requirements, and analyte coverage. PT participation is a regulatory requirement and an independent accuracy check.
Lesson 2 • Interpreting PT Performance Reports
Teaches SDI, peer group comparison, and grading criteria used in PT reports. Correct interpretation identifies systematic bias not visible in internal QC.
Lesson 3 • Handling and Testing PT Specimens
Covers proper PT specimen receipt, handling, and testing procedures to ensure valid results. Improper handling invalidates PT data and may trigger regulatory action.
Lesson 4 • Corrective Action for PT Failures
Outlines the investigation, root cause analysis, and corrective action required after PT failure. Documented corrective action is mandatory for regulatory compliance.
Lesson 5 • Alternative Assessment When PT Is Unavailable
Describes split-sample testing, inter-laboratory comparison, and reference material use as PT alternatives. These methods maintain accuracy assurance for analytes without formal PT.
Chapter 8HideHide detailsSee detailsQC Data Management and Continuous Improvement
QC Data Management and Continuous Improvement
Lesson 1 • Root Cause Analysis Techniques
Applies fishbone diagrams, five-why analysis, and fault trees to QC failures. Structured root cause analysis prevents recurrence of identified problems.
Lesson 2 • Continuous Improvement Cycles in QC
Implements PDCA and DMAIC cycles to drive sustained QC improvement. Improvement cycles transform reactive QC management into proactive quality culture.
Lesson 3 • Trend Analysis and Moving Statistics
Applies moving averages, CUSUM, and exponentially weighted moving averages to detect gradual drift. Early drift detection prevents systematic error from affecting patient results.
Lesson 4 • QC Data Recording and Database Design
Covers data entry standards, database fields, and integrity controls for QC records. Reliable data storage is the foundation for trend analysis and audits.
Lesson 5 • QC Performance Reporting
Designs monthly and annual QC summary reports for laboratory management and accreditors. Structured reporting communicates quality status and supports resource decisions.
Your valid completion certificate
This course is for you:
Medical laboratory scientists: seeking to formalize and deepen their QC expertise.
Lab supervisors: responsible for maintaining accreditation and improving team performance.
Clinical chemistry technologists: wanting to move beyond routine testing into quality roles.
Pathology residents: building foundational knowledge of laboratory quality systems early.
Healthcare quality professionals: transitioning into laboratory-specific compliance and oversight.
Biomedical science graduates: entering the workforce and needing practical QC competency.
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