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Facility Maintenance Staff Training
More than 2 million students worldwide

Facility Maintenance Staff Training

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Get the hands-on technical training you need to perform facility maintenance work safely and professionally. This course covers electrical systems, plumbing, HVAC, building envelope, and preventive maintenance planning from the ground up. Whether you're new to the trade or sharpening your skills, you'll leave ready to handle real work orders with confidence.

Dedika for businesses

What you will learn:

This course covers every core area of facility maintenance, from reading work orders and using hand and power tools correctly to servicing HVAC systems, repairing plumbing, and maintaining electrical circuits. You will learn how to conduct facility inspections, apply workplace safety standards including lockout/tagout and confined space procedures, and manage a preventive maintenance program using a CMMS. The training also addresses building envelope repairs, regulatory compliance, energy conservation, and professional communication with occupants and supervisors. By the end, you will have the practical knowledge to perform daily maintenance tasks, reduce equipment downtime, and contribute to a safer, more efficient facility.

How you study in practice Facility Maintenance Staff Training

How you practice Facility Maintenance Staff Training

For companies looking to train their teams

With Dedika for businesses, the course includes exercises and examples tailored to your own business and the way your company needs.

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Course Content

8 Chapters • 38 LessonsDuration between 4 and 360 hours (you decide)

Chapter 1See details

Foundations of Facility Maintenance

  • Lesson 1 • Facility Inspection Fundamentals

    Teaches systematic walkthroughs to identify deficiencies before they escalate. Routine inspections form the backbone of a proactive maintenance program.

  • Lesson 2 • Work Order Management Basics

    Covers how to receive, prioritize, and close work orders using a computerized maintenance management system. Proper work order flow reduces downtime and improves asset tracking.

  • Lesson 3 • Facility Systems Terminology

    Introduces standard vocabulary for mechanical, electrical, and plumbing systems. Accurate terminology enables clear communication with vendors and engineers.

  • Lesson 4 • Roles and Responsibilities Overview

    Defines the maintenance technician's scope of work within a facility team. Establishes accountability structures that underpin all subsequent training.

Chapter 2See details

Workplace Safety and Hazard Control

  • Lesson 1 • Lockout/Tagout Procedures

    Explains energy isolation steps required before servicing powered equipment. Mastery prevents accidental energization injuries during maintenance tasks.

  • Lesson 2 • Hazard Communication and SDS

    Covers chemical labeling standards and how to read a Safety Data Sheet. Technicians can identify hazards and select proper controls before handling any substance.

  • Lesson 3 • Confined Space and Fall Protection

    Addresses permit-required confined space entry and fall arrest system use. These controls protect technicians working in elevated or enclosed environments.

  • Lesson 4 • Personal Protective Equipment Use

    Identifies PPE types, selection criteria, and proper donning and doffing procedures. Correct PPE use is the first line of defense against workplace injury.

  • Lesson 5 • Emergency Response Procedures

    Prepares staff to respond to fires, spills, and medical emergencies in a facility setting. Rapid, correct response minimizes harm and limits facility damage.

Chapter 3See details

Hand Tools and Power Tools Proficiency

  • Lesson 1 • Tool Storage and Inventory Control

    Introduces organized tool storage systems and inventory tracking methods. Proper storage reduces loss, theft, and time spent searching for equipment.

  • Lesson 2 • Tool Inspection and Maintenance

    Establishes pre-use inspection routines and basic tool maintenance tasks. Well-maintained tools perform reliably and reduce unplanned downtime.

  • Lesson 3 • Power Tool Operation and Safety

    Teaches safe setup, operation, and shutdown of drills, grinders, and saws. Proper technique reduces injury risk and extends tool service life.

  • Lesson 4 • Hand Tool Identification and Use

    Covers wrenches, screwdrivers, pliers, and measuring tools used daily in maintenance. Correct tool selection prevents fastener damage and improves work quality.

Chapter 4See details

Plumbing Systems Maintenance

  • Lesson 1 • Backflow Prevention and Water Quality

    Explains backflow preventer types, testing schedules, and water quality monitoring basics. Protecting potable water from contamination is a critical regulatory requirement.

  • Lesson 2 • Water Heater and Booster Pump Service

    Addresses inspection, adjustment, and minor repair of water heaters and pressure booster pumps. Reliable hot water and pressure support occupant comfort and hygiene.

  • Lesson 3 • Leak Detection and Repair

    Covers methods to locate and repair leaks in pipes, joints, and fixtures. Early leak repair prevents structural damage and water waste.

  • Lesson 4 • Drain Cleaning and Clog Removal

    Teaches mechanical and chemical methods for clearing blocked drains and sewer lines. Restored flow prevents backups that disrupt facility operations.

  • Lesson 5 • Plumbing System Components

    Maps supply, drain, waste, and vent system components and their functions. Understanding system layout is prerequisite to accurate fault diagnosis.

Chapter 5See details

Electrical Systems Maintenance

  • Lesson 1 • Electrical Safety Fundamentals

    Establishes shock hazard awareness, safe work distances, and arc flash protection requirements. No electrical task should begin without applying these controls.

  • Lesson 2 • Circuit Identification and Testing

    Covers panel labeling, circuit tracing, and use of multimeters and non-contact testers. Accurate circuit identification prevents errors that cause outages or injury.

  • Lesson 3 • Lighting System Maintenance

    Addresses lamp replacement, ballast and driver testing, and lighting control troubleshooting. Functional lighting directly affects occupant safety and productivity.

  • Lesson 4 • Outlet, Switch, and Panel Maintenance

    Teaches replacement of receptacles, switches, and breakers within authorized scope. Proper component replacement restores service and maintains code compliance.

  • Lesson 5 • Motor and Pump Electrical Checks

    Introduces motor nameplate reading, starter inspection, and basic motor circuit testing. Electrical motor health checks prevent unexpected equipment failures.

Chapter 6See details

HVAC Systems Operation and Maintenance

  • Lesson 1 • Thermostat and Controls Calibration

    Addresses thermostat setpoint verification, sensor calibration, and basic building automation interface use. Accurate controls reduce energy waste and occupant complaints.

  • Lesson 2 • Refrigerant Handling and Compliance

    Explains refrigerant types, leak detection methods, and regulatory handling requirements. Proper refrigerant management protects the environment and avoids regulatory penalties.

  • Lesson 3 • Filter and Coil Maintenance

    Covers filter replacement schedules, coil cleaning methods, and drain pan inspection. Clean filters and coils maintain airflow, efficiency, and indoor air quality.

  • Lesson 4 • HVAC System Types and Components

    Surveys split systems, rooftop units, air handlers, and hydronic systems and their key components. System familiarity is required before any maintenance task is attempted.

  • Lesson 5 • Belt, Bearing, and Fan Maintenance

    Teaches belt tension adjustment, bearing lubrication, and fan blade inspection. Mechanical component upkeep prevents noise, vibration, and premature failure.

Chapter 7See details

Building Envelope and Interior Maintenance

  • Lesson 1 • Door, Window, and Hardware Maintenance

    Addresses adjustment, lubrication, and repair of doors, windows, and associated hardware. Properly functioning openings maintain security, accessibility, and energy performance.

  • Lesson 2 • Pest and Moisture Intrusion Control

    Identifies signs of pest activity and moisture intrusion and the corrective actions required. Prompt response prevents structural damage and maintains a healthy indoor environment.

  • Lesson 3 • Flooring Repair and Surface Care

    Teaches repair of tile, carpet, vinyl, and concrete floor surfaces common in facilities. Maintained flooring reduces slip hazards and extends surface service life.

  • Lesson 4 • Roof and Exterior Wall Inspection

    Covers systematic roof walkthroughs, flashing inspection, and exterior wall crack assessment. Early detection of envelope failures prevents costly water intrusion damage.

  • Lesson 5 • Interior Finishes and Painting

    Covers drywall patching, surface preparation, and paint application for interior maintenance. Quality finish work preserves facility appearance and protects underlying surfaces.

Chapter 8See details

Preventive Maintenance Planning and Execution

  • Lesson 1 • PM Program Performance Metrics

    Introduces key performance indicators such as PM compliance rate and mean time between failures. Metrics reveal program gaps and justify maintenance resource investments.

  • Lesson 2 • Asset Inventory and Criticality Assessment

    Establishes how to catalog facility assets and rank them by operational criticality. Criticality ranking drives PM frequency decisions and resource allocation.

  • Lesson 3 • Continuous Improvement of PM Programs

    Applies failure data and technician feedback to refine PM tasks and frequencies over time. Ongoing improvement shifts the program from reactive to reliability-centered maintenance.

  • Lesson 4 • PM Task Development and Scheduling

    Covers writing PM task lists from manufacturer data and industry standards, then scheduling them. Well-written PM tasks ensure consistent, repeatable maintenance execution.

  • Lesson 5 • Executing and Documenting PM Work

    Teaches field execution of PM tasks, measurement recording, and work order completion. Accurate documentation creates the data needed for continuous improvement.

Certification

Your valid completion certificate

This course is for you:

  • New maintenance technician: needs structured training to perform daily tasks confidently.

  • Building superintendent: wants formal knowledge to complement years of hands-on experience.

  • Custodial or janitorial worker: ready to move into a higher-responsibility maintenance role.

  • Career changer from construction: looking to apply trade skills in a facility setting.

  • Property management assistant: needs technical grounding to oversee contractor and repair work.

  • Military veteran transitioning out: brings discipline and seeks civilian facility maintenance credentials.

What our students say

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...
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Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
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Mariana FerresPhotography Student
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Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
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