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FMS training
More than 2 million students worldwide

FMS training

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Master every core function of a Facility Management System, from asset tracking and work order management to space planning and advanced reporting. This course gives facility professionals the technical skills and strategic knowledge to operate, configure, and maximise an FMS at any scale. Whether you manage a single building or a large portfolio, you'll finish ready to deliver measurable results.

Dedika for businesses

What you'll learn:

This course covers the full scope of Facility Management Systems, starting with foundational concepts and regulatory context before moving into hands-on system navigation, asset management, and work order workflows. You will learn how to build preventive maintenance programmes, analyse space utilisation, and produce KPI-driven reports for leadership. Advanced modules address workflow automation, third-party integrations, mobile field operations, and data governance. You will also explore energy management, vendor contract tracking, and long-range capital planning using FMS data. By the end, you will have the skills to configure, manage, and continuously improve an FMS in a real organisational environment.

How you study in practice FMS training

How you practise FMS training

For businesses looking to train their team

With Dedika for businesses, the course includes exercises and examples tailored to your own business and the way your company needs.

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Course content

8 Chapters • 40 LessonsDuration between 4 and 360 hours (you decide)

Chapter 1See details

Introduction to Facility Management Systems

  • Lesson 1 • Defining FMS and Its Purpose

    Establishes what an FMS is, its operational boundaries, and why organisations adopt it. It provides the conceptual baseline for all subsequent chapters.

  • Lesson 2 • FMS Implementation Lifecycle

    Outlines the phases from procurement through go-live and ongoing operation. It sets expectations for the full journey learners will study throughout the course.

  • Lesson 3 • FMS Architecture and Components

    Examines the structural layers of an FMS, including hardware, software, and data layers. It connects component roles to overall system performance.

  • Lesson 4 • Regulatory and Compliance Context

    Introduces compliance obligations that shape FMS configuration and reporting. It grounds learners in the regulatory environment before technical training begins.

  • Lesson 5 • Stakeholders and Organisational Roles

    Identifies who uses an FMS and what responsibilities each role carries. It clarifies accountability structures that govern system use.

Chapter 2See details

Navigating the FMS Interface

  • Lesson 1 • User Account Setup and Permissions

    Covers account creation, role assignment, and permission tiers. It ensures learners understand access boundaries before performing system tasks.

  • Lesson 2 • Search, Filter, and Sort Functions

    Teaches efficient data retrieval using built-in search and filtering tools. It directly supports faster task completion across all FMS modules.

  • Lesson 3 • Notifications and Communication Tools

    Explains how the FMS delivers alerts, messages, and escalation notices. It prepares learners to configure and respond to system communications.

  • Lesson 4 • Personalising the User Workspace

    Guides learners through customising views, layouts, and preferences. It improves daily efficiency by tailoring the interface to individual workflows.

  • Lesson 5 • Dashboard Layout and Controls

    Maps the main dashboard elements and explains each control's function. It enables learners to orient themselves quickly within the system.

Chapter 3See details

Asset Management and Tracking

  • Lesson 1 • Asset Lifecycle and Depreciation

    Covers lifecycle stages and financial depreciation tracking within the FMS. It connects asset data to capital planning and budget forecasting.

  • Lesson 2 • Asset Registration and Data Entry

    Establishes how assets are added to the FMS with complete and accurate records. Accurate entry is the foundation of reliable asset reporting.

  • Lesson 3 • Location and Space Mapping

    Links assets to physical locations using floor plans and spatial data. It enables precise tracking and supports space utilisation analysis.

  • Lesson 4 • Asset Condition and Status Monitoring

    Tracks asset health, operational status, and condition ratings over time. It feeds maintenance planning and replacement forecasting processes.

  • Lesson 5 • Asset Audits and Reconciliation

    Describes audit procedures to verify physical assets against FMS records. It ensures data integrity and supports compliance reporting.

Chapter 4See details

Work Order Management

  • Lesson 1 • Work Order Status Tracking

    Explains how to monitor open, in-progress, and overdue work orders. Visibility into status enables proactive management and stakeholder communication.

  • Lesson 2 • Work Order Reporting and Analysis

    Introduces standard reports that measure work order volume, cycle time, and cost. Analytical insights drive continuous improvement in maintenance operations.

  • Lesson 3 • Executing and Documenting Work

    Guides technicians through completing tasks and recording outcomes in the FMS. Accurate documentation supports compliance and future maintenance planning.

  • Lesson 4 • Work Order Assignment and Scheduling

    Covers how work orders are routed to technicians and scheduled for completion. Efficient assignment reduces downtime and balances workloads.

  • Lesson 5 • Creating and Submitting Work Requests

    Teaches the correct process for logging maintenance requests with sufficient detail. Proper submission reduces rework and speeds technician response.

Chapter 5See details

Preventive Maintenance Planning

  • Lesson 1 • Preventive Maintenance Fundamentals

    Defines preventive maintenance and contrasts it with reactive approaches. It establishes the business case for structured PM programmes within the FMS.

  • Lesson 2 • Resource Allocation for PM Programmes

    Addresses labour, parts, and tool planning required to execute PM schedules. Proper resource alignment prevents schedule slippage and cost overruns.

  • Lesson 3 • Building PM Schedules and Triggers

    Teaches how to configure time-based and usage-based PM triggers in the FMS. Correct trigger setup ensures tasks are generated at the right intervals.

  • Lesson 4 • PM Task Templates and Checklists

    Covers creating reusable task templates with standardised checklists. Templates ensure consistency and reduce technician preparation time.

  • Lesson 5 • PM Performance Measurement

    Defines key metrics for evaluating PM programme effectiveness and compliance. Data-driven review enables continuous refinement of maintenance strategies.

Chapter 6See details

Space and Occupancy Management

  • Lesson 1 • Occupancy Tracking and Seat Management

    Covers methods for recording and updating occupant assignments in the FMS. Current occupancy data drives allocation decisions and cost chargebacks.

  • Lesson 2 • Space Utilisation Analysis

    Teaches how to measure actual space use against allocated capacity. Utilisation insights reveal consolidation opportunities and reduce occupancy costs.

  • Lesson 3 • Space Inventory and Classification

    Establishes how spaces are catalogued, categorised, and coded within the FMS. Accurate inventory is a prerequisite for all space planning activities.

  • Lesson 4 • Chargeback and Cost Allocation

    Explains how space costs are calculated and allocated to departments or cost centres. Accurate chargebacks improve financial transparency and accountability.

  • Lesson 5 • Space Planning and Scenario Modelling

    Guides learners through creating and comparing space allocation scenarios. Scenario modelling supports informed decisions before physical changes occur.

Chapter 7See details

Reporting, Analytics, and KPIs

  • Lesson 1 • Data Visualisation Best Practices

    Covers chart types, colour use, and layout principles for clear data communication. Effective visualisation ensures stakeholders interpret data accurately.

  • Lesson 2 • Standard Reports and Report Builder

    Introduces built-in report templates and the custom report builder interface. Learners gain the skills to produce accurate outputs for any operational need.

  • Lesson 3 • Analytical Decision-Making with FMS Data

    Applies analytical frameworks to FMS outputs for operational and strategic decisions. Learners practise translating data findings into actionable recommendations.

  • Lesson 4 • Dashboard Design and Configuration

    Teaches how to build role-specific dashboards that surface the right data. Well-designed dashboards reduce time spent searching for critical information.

  • Lesson 5 • Key Performance Indicators for Facilities

    Defines the most critical FMS KPIs and explains how each is calculated. Connecting KPIs to business goals gives reporting strategic relevance.

Chapter 8See details

Advanced FMS Configuration and Integration

  • Lesson 1 • Workflow Automation and Business Rules

    Teaches how to build automated workflows triggered by system events or conditions. Automation reduces manual effort and enforces consistent process execution.

  • Lesson 2 • API and Third-Party System Integration

    Explains how the FMS connects to ERP, HR, BMS, and other enterprise platforms. Integration eliminates duplicate data entry and creates a unified data ecosystem.

  • Lesson 3 • System Configuration and Administration

    Covers global settings, lookup tables, and system parameters that govern FMS behaviour. Proper configuration ensures the system reflects organisational policies.

  • Lesson 4 • Data Migration and System Upgrades

    Addresses moving legacy data into the FMS and managing version upgrades. Clean migration and controlled upgrades protect data integrity and continuity.

  • Lesson 5 • Security, Backup, and Disaster Recovery

    Establishes security controls, backup schedules, and recovery procedures for the FMS. Robust protection safeguards operational continuity and sensitive facility data.

Certification

Your valid completion certificate

This course is for you:

  • Facility coordinator: ready to formalise system skills and advance their career.

  • Maintenance technician: looking to move into a planning or supervisory role.

  • Operations manager: needing structured FMS knowledge to lead a system rollout.

  • Property administrator: responsible for multi-site oversight without dedicated tech training.

  • Career changer: transitioning into facilities from an administrative or technical background.

  • IT professional: supporting a facility team and wanting to understand the operational side.

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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