Microsoft Outlook Course

Lesson 1 • Setting Up Your Account

Covers adding and configuring email accounts within Outlook. Proper account setup ensures all features function correctly throughout the course.

Lesson 2 • Customising the Outlook Environment

Teaches personalisation of the interface to match individual workflows. Students gain control over layout, themes, and display preferences.

Lesson 3 • Navigating Between Outlook Modules

Explains switching between Mail, Calendar, Contacts, and Tasks. Fluent module navigation underpins efficient daily use of the full application.

Lesson 1 • Email Signatures

Guides creation and management of professional email signatures. Consistent signatures reinforce personal and organisational branding.

Lesson 2 • Creating a New Email Message

Covers opening the compose window and addressing messages correctly. Accurate addressing and subject lines are essential for professional communication.

Lesson 3 • Formatting Message Content

Teaches text formatting, styles, and visual structure within the message body. Proper formatting improves readability and professional appearance.

Lesson 4 • Attaching Files and Links

Explains how to attach files, insert hyperlinks, and share cloud-stored documents. Students learn best practices for attachment size and format.

Lesson 1 • Replying and Forwarding Messages

Teaches Reply, Reply All, and Forward functions with professional etiquette. Correct use prevents communication errors and unnecessary email volume.

Lesson 2 • Organising Mail with Folders

Explains creating and managing folder hierarchies for mail storage. A logical folder structure supports fast retrieval and a clean inbox.

Lesson 3 • Searching and Filtering Email

Teaches the Search bar, advanced search filters, and saved searches. Fast, accurate search skills are critical for locating messages in large mailboxes.

Lesson 4 • Flagging and Categorising Messages

Covers follow-up flags, colour categories, and priority tagging. These tools transform the inbox into an actionable task management surface.

Lesson 1 • Understanding Outlook Rules

Introduces the rules engine, conditions, actions, and exceptions. Understanding rule logic is prerequisite to building reliable automation.

Lesson 2 • Creating and Managing Rules

Guides step-by-step rule creation using the Rules Wizard. Students build rules that automatically sort, flag, and forward incoming messages.

Lesson 3 • Managing Junk Email and Blocked Senders

Teaches junk mail filter settings, safe sender lists, and blocked sender lists. Proper junk management protects the inbox without losing legitimate messages.

Lesson 1 • Navigating the Calendar Module

Introduces calendar views, date navigation, and display options. Fluent calendar navigation is the foundation for all scheduling tasks.

Lesson 2 • Using Calendar Groups and Room Booking

Covers calendar groups for team visibility and room resource booking. These features streamline coordination for organisations with shared spaces.

Lesson 3 • Scheduling and Managing Meetings

Teaches meeting invitations, attendee management, and response tracking. Effective meeting scheduling reduces back-and-forth communication.

Lesson 4 • Creating Appointments and Events

Covers creating single and recurring appointments with reminders. Accurate appointment records prevent scheduling conflicts and missed commitments.

Lesson 1 • Importing and Exporting Contacts

Covers importing contacts from CSV files and exporting for backup or migration. Data portability ensures contact records survive system changes.

Lesson 2 • Organising Contacts with Groups

Teaches contact groups for sending messages to multiple recipients at once. Groups reduce repetitive addressing and support consistent team communication.

Lesson 3 • Searching and Filtering Contacts

Explains search and filter tools within the People module. Fast contact lookup improves responsiveness when composing messages or scheduling meetings.

Lesson 1 • Notes and Quick Notes

Covers the Notes module and Quick Notes for capturing unstructured information. Notes complement tasks by storing reference material alongside action items.

Lesson 2 • Assigning Tasks to Others

Teaches task assignment, status updates, and completion reporting. Delegating tasks through Outlook creates accountability without leaving the application.

Lesson 3 • Creating and Managing Tasks

Introduces the Tasks module for creating, editing, and completing task items. Tasks provide a structured alternative to flagged emails for tracking work.

Lesson 1 • Outlook Data Files and Backup

Explains PST and OST data files, their locations, and backup procedures. Understanding data files protects against data loss and supports migration.

Lesson 2 • Managing Mailbox Size and Archiving

Covers AutoArchive, manual archiving, and mailbox cleanup tools. Proactive mailbox management prevents storage limits from disrupting email service.

Lesson 3 • Integrating Outlook with Microsoft 365 Apps

Covers integration with Teams, SharePoint, and OneDrive from within Outlook. Seamless app integration reduces context switching and accelerates collaboration.

Lesson 4 • Security and Privacy Settings

Teaches encryption, digital signatures, and phishing awareness within Outlook. Security settings protect sensitive communications and organisational data.