Facilities Course
This Facilities Course gives you the practical knowledge to manage buildings, systems, and teams with confidence. From maintenance planning and budgeting to space optimisation and safety compliance, you will cover every core area of modern facilities management. Whether you are stepping into an FM role or strengthening your existing skills, this course delivers the tools you need to perform at a higher level.
What you will learn:
You will gain a thorough understanding of facilities management across eight core areas, including building systems, maintenance planning, space utilisation, health and safety, budgeting, and FM technology. You will learn how to assess assets, manage vendors, develop safety programmes, and use data to make better operational decisions. The course also covers strategic FM planning, helping you align facilities operations with broader organisational objectives. Supplementary topics include energy management, security systems, project management, and emerging technologies such as AI and digital twins. By the end, you will have the knowledge to manage facilities more effectively and communicate FM value to leadership.
How you study in practice Facilities Course
How you practise Facilities Course
For businesses looking to train their team
With Dedika for businesses, the course includes exercises and examples tailored to your own business and the way your company needs.
Course content
8 Chapters • 37 LessonsDuration between 4 and 360 hours (you decide)
Chapter 1HideHide detailsSee detailsIntroduction to Facilities Management
Introduction to Facilities Management
Lesson 1 • Key FM Roles and Competencies
Maps the skills, certifications, and career paths within FM. Provides a framework for professional development planning.
Lesson 2 • Regulatory and Compliance Overview
Introduces the regulatory environment governing facilities, including safety, accessibility, and environmental standards. Prepares learners to identify compliance obligations.
Lesson 3 • Defining Facilities Management
Establishes what FM encompasses, from physical assets to service delivery. Connects the FM role to organisational strategy and operational continuity.
Lesson 4 • FM Organisational Structures
Examines in-house, outsourced, and hybrid FM models. Clarifies how structure affects accountability, cost, and service quality.
Chapter 2HideHide detailsSee detailsBuilding Systems and Infrastructure
Building Systems and Infrastructure
Lesson 1 • Building Automation and Controls
Introduces building management systems that integrate mechanical and electrical controls. Shows how automation improves efficiency and fault detection.
Lesson 2 • Electrical Systems Essentials
Explains power distribution, lighting, and backup systems within facilities. Connects electrical reliability to safety and operational continuity.
Lesson 3 • Fire Protection and Life Safety Systems
Details detection, suppression, and egress systems required for occupant safety. Establishes testing and inspection schedules aligned with safety standards.
Lesson 4 • Building Envelope and Structural Elements
Addresses roofs, walls, windows, and foundations as the building's protective shell. Teaches inspection techniques and common deterioration patterns.
Lesson 5 • Mechanical Systems Fundamentals
Covers HVAC, plumbing, and related mechanical systems that sustain occupant comfort. Links system performance to energy use and maintenance needs.
Chapter 3HideHide detailsSee detailsMaintenance Planning and Execution
Maintenance Planning and Execution
Lesson 1 • Contractor and Vendor Management
Covers selection, onboarding, and performance management of maintenance contractors. Strong vendor relationships ensure quality and compliance.
Lesson 2 • Maintenance Strategy Types
Compares reactive, preventive, predictive, and reliability-centred maintenance approaches. Guides selection of the right strategy for each asset class.
Lesson 3 • Asset Inventory and Criticality
Teaches how to catalogue assets and rank them by operational impact. Prioritisation drives resource allocation and maintenance frequency decisions.
Lesson 4 • Maintenance Metrics and KPIs
Defines key performance indicators used to evaluate maintenance effectiveness. Metrics connect daily operations to strategic FM goals.
Lesson 5 • Work Order Management
Explains the lifecycle of a work order from request to close-out. Efficient work order processes reduce response time and improve accountability.
Chapter 4HideHide detailsSee detailsSpace Planning and Utilisation
Space Planning and Utilisation
Lesson 1 • Move, Add, and Change Management
Covers planning and executing workplace moves and reconfigurations with minimal disruption. Structured MAC processes protect productivity and asset integrity.
Lesson 2 • Space Utilisation Measurement
Teaches methods for collecting and analysing occupancy and utilisation data. Data-driven insights justify space investments and reductions.
Lesson 3 • Space Planning Fundamentals
Introduces space standards, allocation methods, and planning terminology. Establishes the link between space decisions and organisational productivity.
Lesson 4 • Workplace Design Concepts
Examines open, hybrid, and activity-based workplace models and their trade-offs. Connects design choices to employee experience and collaboration.
Chapter 5HideHide detailsSee detailsHealth, Safety, and Environmental Management
Health, Safety, and Environmental Management
Lesson 1 • Emergency Preparedness and Response
Develops plans for natural disasters, utility failures, and security incidents. Preparedness minimises harm and accelerates recovery.
Lesson 2 • Incident Reporting and Investigation
Establishes processes for reporting, investigating, and learning from workplace incidents. Effective investigation prevents recurrence and supports regulatory compliance.
Lesson 3 • Workplace Risk Assessment
Teaches systematic identification and evaluation of workplace hazards. Risk assessment outputs drive control measures and safety planning.
Lesson 4 • Environmental Sustainability in Facilities
Covers waste management, water conservation, and emissions reduction within FM operations. Sustainability practices lower costs and meet stakeholder expectations.
Lesson 5 • Safety Programme Development
Guides creation of safety policies, training programmes, and inspection routines. A structured safety programme reduces incidents and demonstrates due diligence.
Chapter 6HideHide detailsSee detailsFacilities Budgeting and Financial Management
Facilities Budgeting and Financial Management
Lesson 1 • Capital Planning and Asset Lifecycle
Covers long-range capital planning tied to asset lifecycle and condition assessments. Capital plans align renewal investments with organisational priorities.
Lesson 2 • FM Budget Structure and Types
Distinguishes operating budgets from capital budgets and explains FM cost categories. Understanding budget structure enables accurate planning and reporting.
Lesson 3 • Cost Estimation and Forecasting
Teaches techniques for estimating maintenance, utility, and project costs. Accurate forecasting reduces budget variances and surprises.
Lesson 4 • Budget Monitoring and Variance Analysis
Explains how to track spending against budget and investigate variances. Timely variance analysis enables corrective action before year-end.
Lesson 5 • Financial Justification for FM Projects
Teaches return-on-investment analysis and business case development for FM initiatives. Strong financial justification increases approval rates for FM investments.
Chapter 7HideHide detailsSee detailsFacilities Technology and Data Management
Facilities Technology and Data Management
Lesson 1 • Integrated Workplace Management Systems
Introduces IWMS platforms that unify space, maintenance, and real estate data. Integration eliminates data silos and supports strategic FM decisions.
Lesson 2 • Computerised Maintenance Management Systems
Covers CMMS selection, configuration, and daily use for maintenance operations. A well-implemented CMMS centralises asset data and work order history.
Lesson 3 • FM Data Analytics and Reporting
Teaches how to collect, clean, and analyse FM data to identify trends and opportunities. Analytics transforms raw data into actionable FM insights.
Lesson 4 • IoT and Smart Building Technologies
Examines connected sensors, smart meters, and IoT platforms in modern facilities. Real-time data from IoT devices enables proactive maintenance and energy savings.
Chapter 8HideHide detailsSee detailsStrategic Facilities Management
Strategic Facilities Management
Lesson 1 • FM Strategic Planning Process
Guides development of a multi-year FM strategy linked to business objectives. Strategic planning positions FM as a value driver rather than a cost centre.
Lesson 2 • Portfolio and Real Estate Strategy
Covers facility portfolio analysis, lease vs. own decisions, and consolidation planning. Portfolio strategy optimises the cost and performance of the property footprint.
Lesson 3 • FM Performance and Benchmarking
Establishes benchmarking processes to compare FM performance against industry peers. Benchmarking identifies gaps and validates improvement investments.
Lesson 4 • Demonstrating FM Value to Leadership
Teaches how to translate FM outcomes into business language for executive audiences. Effective communication of FM value secures resources and organisational support.
Lesson 5 • Change Management in FM
Applies change management frameworks to FM initiatives such as relocations and technology rollouts. Structured change management reduces resistance and accelerates adoption.
Your valid completion certificate
This course is for you:
Building coordinators ready to take on broader FM responsibilities.
Operations supervisors who oversee physical workplaces without formal FM training.
Administrative managers handling facilities duties alongside other organisational roles.
Recent graduates entering property, construction, or workplace management careers.
Military veterans transitioning into civilian infrastructure or base operations roles.
HR or office managers increasingly responsible for workplace planning and safety.
What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
I like the content and the way videos are presented and transcribed, which speeds up the process!
The platform is fast and simple to use. The diversity of content and complementary videos really help with learning.
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