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Public Librarian Training
More than 2 million students worldwide

Public Librarian Training

Develop the complete skill set required to serve as a competent, confident public librarian. This training covers everything from collection development and cataloguing to community programming, library technology, and administrative leadership. Whether you are entering the profession or formalising your existing experience, this course gives you the practical knowledge to make a real difference in your community.

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What you will learn:

You will learn how public libraries are governed, funded, and guided by professional ethics, giving you a solid foundation for every decision you make on the job. You will develop hands-on skills in selecting and managing print and digital collections, cataloguing materials, and delivering accurate reference service. The course covers circulation systems, patron account management, inter-library loan, and equitable access practices. You will also gain the tools to design and evaluate programmes for children, adults, and seniors, and to build meaningful community partnerships. Technology management, data privacy, digital literacy instruction, and library administration round out your training, preparing you for both front-line and supervisory roles.

How you study in practice Public Librarian Training

How you practise Public Librarian Training

For businesses looking to train their team

With Dedika for businesses, the course includes exercises and examples tailored to your own business and the way your company needs.

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Course content

8 Chapters • 38 LessonsDuration between 4 and 360 hours (you decide)

Chapter 1See details

Foundations of Public Library Service

  • Lesson 1 • Library Governance and Funding Structures

    Explains how public libraries are governed by boards and funded through public budgets. Connects governance knowledge to daily operational accountability.

  • Lesson 2 • Core Professional Values and Ethics

    Examines intellectual freedom, privacy, equity of access, and professional ethics. Grounds all subsequent service decisions in a principled framework.

  • Lesson 3 • Understanding the Community Served

    Introduces demographic analysis and community needs assessment as the basis for service design. Ensures services reflect actual patron populations.

  • Lesson 4 • History of Public Libraries

    Traces the evolution of public libraries from early reading rooms to modern civic institutions. Provides context for understanding current service models.

Chapter 2See details

Collection Development and Management

  • Lesson 1 • Selecting Print and Digital Materials

    Teaches evaluation of books, periodicals, databases, and e-resources using review sources and usage data. Directly applies policy criteria to real selection decisions.

  • Lesson 2 • Collection Development Policy

    Covers the purpose and components of a written collection development policy. Establishes the policy as the authoritative guide for all selection decisions.

  • Lesson 3 • Acquisitions and Vendor Relations

    Explains ordering workflows, vendor contracts, and approval plans. Connects procurement practices to budget efficiency and collection goals.

  • Lesson 4 • Managing Special and Local Collections

    Addresses unique considerations for local history, archives, and special format collections. Extends general collection skills to materials requiring distinct handling.

  • Lesson 5 • Collection Assessment and Weeding

    Applies quantitative and qualitative methods to evaluate collection health and remove outdated items. Ensures the collection remains accurate and accessible.

Chapter 3See details

Cataloguing and Metadata Fundamentals

  • Lesson 1 • Authority Control and Name Records

    Explains how authority files maintain consistency for names, titles, and subjects across the catalogue. Reduces duplicate and conflicting records that impede patron searches.

  • Lesson 2 • Subject Analysis and Classification

    Teaches assignment of subject headings and call numbers using standard controlled vocabularies. Enables consistent, predictable arrangement of the physical and virtual collection.

  • Lesson 3 • Cataloguing Digital and Non-Print Resources

    Extends cataloguing principles to e-books, streaming media, and online databases. Ensures digital resources are as discoverable as physical items.

  • Lesson 4 • Bibliographic Description Standards

    Introduces RDA and MARC as the primary frameworks for describing library resources. Establishes the vocabulary and logic underlying all catalogue records.

Chapter 4See details

Reference Services and Information Literacy

  • Lesson 1 • Reference Source Evaluation

    Develops criteria for assessing print and digital reference sources for authority, accuracy, and currency. Ensures patrons receive reliable, high-quality information.

  • Lesson 2 • Ready Reference and Research Assistance

    Covers strategies for answering factual queries quickly and guiding in-depth research projects. Builds efficiency and depth across the full spectrum of reference transactions.

  • Lesson 3 • The Reference Interview

    Teaches active listening, open-ended questioning, and clarification strategies to accurately identify patron information needs. Forms the foundation of every reference transaction.

  • Lesson 4 • Information Literacy Instruction

    Introduces frameworks and instructional design principles for teaching patrons to find and evaluate information independently. Extends reference skills into formal and informal instruction.

  • Lesson 5 • Virtual and Chat Reference Services

    Adapts reference interview and source-delivery skills to synchronous and asynchronous digital channels. Prepares librarians for remote and hybrid service environments.

Chapter 5See details

Circulation, Access, and Patron Services

  • Lesson 1 • Integrated Library System Operations

    Covers check-in, check-out, holds, and renewals within an integrated library system. Provides the technical foundation for all circulation workflows.

  • Lesson 2 • Interlibrary Loan and Resource Sharing

    Teaches requesting and fulfilling interlibrary loans through regional and national networks. Extends the library's effective collection beyond its physical holdings.

  • Lesson 3 • Patron Registration and Account Management

    Explains registration procedures, account maintenance, and privacy protections for patron records. Ensures accurate data whilst safeguarding patron confidentiality.

  • Lesson 4 • Accessibility and Equitable Service Delivery

    Covers physical, sensory, and cognitive accessibility requirements and adaptive service strategies. Ensures every patron can access library resources and spaces.

  • Lesson 5 • Fines, Fees, and Billing Policies

    Addresses fine structures, fee waivers, lost-item billing, and fine-free policy considerations. Balances revenue recovery with equitable access for all patrons.

Chapter 6See details

Programming, Outreach, and Community Engagement

  • Lesson 1 • Programme Evaluation and Reporting

    Introduces quantitative and qualitative methods for measuring programme outcomes and communicating results. Closes the planning cycle and supports data-driven programme improvement.

  • Lesson 2 • Programme Planning and Design

    Applies instructional design and event-planning principles to create purposeful library programmes. Connects programme goals directly to identified community needs.

  • Lesson 3 • Programming for Children and Teens

    Covers age-appropriate programming strategies for early literacy, school-age, and teen audiences. Builds developmental knowledge essential for youth service specialists.

  • Lesson 4 • Community Partnerships and Outreach

    Teaches strategies for building and sustaining partnerships with schools, nonprofits, and government agencies. Multiplies library impact through collaborative service delivery.

  • Lesson 5 • Adult and Senior Programming

    Addresses learning preferences, health literacy, and digital equity needs of adult and older adult patrons. Ensures programming serves the full age spectrum of the community.

Chapter 7See details

Library Technology and Digital Services

  • Lesson 1 • Digital Resource Management

    Addresses licensing, access configuration, and patron authentication for databases and e-content platforms. Ensures seamless patron access to the full digital collection.

  • Lesson 2 • Library Website and Online Presence

    Covers content management, usability principles, and accessibility standards for library websites. Ensures the online presence accurately reflects and extends physical services.

  • Lesson 3 • Data Privacy and Cybersecurity Basics

    Teaches foundational cybersecurity practices and patron data privacy obligations for library systems. Protects both institutional data and patron confidentiality from digital threats.

  • Lesson 4 • Public Computing and Device Services

    Covers management of public computers, printing, Wi-Fi, and device lending programmes. Supports digital equity by maintaining reliable patron-facing technology.

  • Lesson 5 • Makerspaces and Emerging Technologies

    Introduces 3D printing, laser cutting, recording studios, and other makerspace tools for patron use. Positions the library as a community hub for creative and digital skill-building.

Chapter 8See details

Library Administration and Strategic Leadership

  • Lesson 1 • Policy Development and Legal Compliance

    Guides creation of library policies covering behaviour, technology use, and personnel, within applicable legal frameworks. Reduces institutional risk and ensures consistent service delivery.

  • Lesson 2 • Advocacy, Marketing, and Public Relations

    Develops skills for communicating library value to elected officials, media, and the public. Sustains community and political support essential for long-term library funding.

  • Lesson 3 • Human Resources and Staff Development

    Addresses hiring, onboarding, performance evaluation, and staff training in a library context. Equips managers to build and retain a high-performing library team.

  • Lesson 4 • Budget Development and Fiscal Management

    Covers line-item budgeting, expenditure tracking, and end-of-year reporting for public library budgets. Builds the fiscal literacy required for administrative accountability.

  • Lesson 5 • Strategic Planning and Goal Setting

    Teaches environmental scanning, stakeholder input, and strategic goal development for multi-year library plans. Aligns daily operations with long-term community and institutional priorities.

Certification

Your valid completion certificate

This course is for you:

  • Library paraprofessionals: seeking formal knowledge to match their hands-on experience.

  • Career changers from education: bringing teaching skills into a library service role.

  • Recent humanities graduates: looking to turn their academic background into a career.

  • Social workers: wanting to expand their community support role into library settings.

  • Nonprofit program coordinators: transitioning into public library programming and outreach.

  • Municipal employees: moving into library administration from other government departments.

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
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Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
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Luciana AlvarengaNail Design Student
The platform is fast and simple to use. The diversity of content and complementary videos really help with learning.
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