ChatGPT Fundamentals Course
ChatGPT Foundations gives you the practical skills to use AI confidently at work — from writing sharper prompts to automating repetitive tasks. You'll move beyond trial and error and build a reliable, professional AI workflow. Whether you're in marketing, operations, or sales, this course turns ChatGPT into your most productive tool.
What you will learn:
Master the anatomy of effective prompts to generate accurate, on-target responses every time.
Apply advanced techniques like few-shot prompting and chain-of-thought reasoning to complex tasks.
Build reusable prompt templates that save time and ensure consistent quality across projects.
Summarise long documents, interpret data, and extract actionable insights using AI-assisted workflows.
Evaluate and audit AI outputs for accuracy, bias, tone, and completeness before professional use.
Adapt ChatGPT strategies to specialised roles including marketing, sales, operations, and learning.
How you study practically ChatGPT Fundamentals Course
How you practise ChatGPT Fundamentals Course
For companies looking to train their teams
With Dedika for businesses, the course includes exercises and examples tailored to your own business and the way your company needs.
Course content
8 Chapters • 33 LessonsDuration between 4 and 360 hours (you decide)
Chapter 1HideHide detailsSee detailsUnderstanding ChatGPT and AI Basics
Understanding ChatGPT and AI Basics
Lesson 1 • ChatGPT's Capabilities and Limitations
Maps what ChatGPT reliably does well versus where it fails. Sets realistic expectations before students begin hands-on practice.
Lesson 2 • Privacy, Data, and Responsible Use
Covers what data ChatGPT retains and how to protect sensitive information. Establishes ethical habits before any professional use begins.
Lesson 3 • The ChatGPT Interface Walkthrough
Orients students to every control in the ChatGPT web and mobile interface. Removes friction so learners focus on prompting rather than navigation.
Lesson 4 • What Is a Large Language Model
Explains how LLMs are trained on text data to predict and generate language. Grounds all later prompt and output concepts in accurate mental models.
Chapter 2HideHide detailsSee detailsPrompt Engineering Fundamentals
Prompt Engineering Fundamentals
Lesson 1 • Formatting and Output Control
Shows how to request specific structures such as lists, tables, and outlines. Ensures outputs are immediately usable without heavy manual reformatting.
Lesson 2 • Common Prompting Mistakes to Avoid
Identifies vague, ambiguous, and overloaded prompts that produce poor results. Teaches diagnosis and correction of weak prompts through examples.
Lesson 3 • Iterative Prompting and Refinement
Introduces follow-up prompting to improve initial outputs through dialogue. Connects to the idea that ChatGPT is a collaborative tool, not a one-shot oracle.
Lesson 4 • Anatomy of an Effective Prompt
Breaks a prompt into its functional components: instruction, context, format, and constraints. Gives students a repeatable structure for every request.
Chapter 3HideHide detailsSee detailsAdvanced Prompting Techniques
Advanced Prompting Techniques
Lesson 1 • Constraint and Boundary Setting
Uses explicit rules, exclusions, and guardrails within prompts to narrow outputs. Prevents off-topic, overly broad, or inappropriate responses.
Lesson 2 • Few-Shot and Example-Based Prompting
Demonstrates providing examples inside a prompt to guide output style and structure. Dramatically improves consistency for repetitive professional tasks.
Lesson 3 • Chain-of-Thought Prompting
Instructs ChatGPT to reason step by step before delivering a final answer. Improves accuracy on analytical, logical, and multi-step problems.
Lesson 4 • System-Level and Custom Instructions
Covers persistent instructions that shape every response in a session or account. Saves time and ensures consistent behaviour across all professional use cases.
Lesson 5 • Role and Persona Prompting
Teaches assigning expert roles to ChatGPT to shift tone, depth, and perspective. Unlocks domain-specific language and reasoning in responses.
Chapter 4HideHide detailsSee detailsWriting and Content Creation
Writing and Content Creation
Lesson 1 • Maintaining Voice and Authenticity
Teaches techniques to preserve personal or brand voice when using AI-generated text. Prevents generic, robotic output that undermines credibility.
Lesson 2 • Drafting Professional Documents
Guides students through generating first drafts of emails, reports, and proposals. Establishes a draft-then-refine workflow that saves significant writing time.
Lesson 3 • Content Ideation and Outlining
Uses ChatGPT for brainstorming topics, angles, and structured outlines. Accelerates the planning phase before any writing begins.
Lesson 4 • Editing, Rewriting, and Tone Adjustment
Uses ChatGPT to improve clarity, fix grammar, and shift tone in existing text. Connects editing prompts to the formatting techniques learned earlier.
Chapter 5HideHide detailsSee detailsResearch, Analysis, and Summarisation
Research, Analysis, and Summarisation
Lesson 1 • Fact-Checking and Source Verification
Establishes a critical workflow for verifying ChatGPT-generated claims. Prevents costly errors from hallucinated facts in professional deliverables.
Lesson 2 • Comparative and Analytical Tasks
Prompts ChatGPT to compare options, evaluate arguments, and identify patterns. Builds analytical workflows for decision-support and research tasks.
Lesson 3 • Data Interpretation and Explanation
Uses ChatGPT to explain data, statistics, and findings in plain language. Bridges the gap between raw numbers and stakeholder-ready narratives.
Lesson 4 • Summarising Long Documents
Covers techniques for pasting or chunking long texts to get accurate summaries. Directly applicable to reports, articles, and meeting transcripts.
Chapter 6HideHide detailsSee detailsProductivity and Workflow Automation
Productivity and Workflow Automation
Lesson 1 • Managing Complex Multi-Step Projects
Uses ChatGPT to break down projects, generate plans, and track deliverables. Connects advanced prompting techniques to real project management needs.
Lesson 2 • Meeting and Communication Workflows
Applies ChatGPT to meeting prep, note-taking, and follow-up communication tasks. Covers the full meeting lifecycle from agenda to action items.
Lesson 3 • Identifying Automation Opportunities
Teaches a framework for auditing tasks that are repetitive, text-based, and time-consuming. Prioritises where AI delivers the highest productivity return.
Lesson 4 • Building Reusable Prompt Templates
Shows how to create, store, and reuse prompt templates for recurring tasks. Reduces setup time and ensures consistent quality across repeated use cases.
Chapter 7HideHide detailsSee detailsChatGPT for Specialised Professional Roles
ChatGPT for Specialised Professional Roles
Lesson 1 • Learning, Coaching, and Development Uses
Uses ChatGPT for self-directed learning, skill building, and coaching conversations. Expands professional development beyond formal training programmes.
Lesson 2 • Sales and Customer-Facing Applications
Applies ChatGPT to prospecting messages, objection handling, and proposal writing. Directly improves sales productivity and communication quality.
Lesson 3 • Marketing and Communications Applications
Covers ad copy, social media content, campaign briefs, and brand messaging tasks. Connects content creation skills to marketing-specific formats and goals.
Lesson 4 • Operations and Process Documentation
Uses ChatGPT to draft SOPs, process maps, and training materials efficiently. Addresses the documentation burden common in operations and HR roles.
Chapter 8HideHide detailsSee detailsQuality Control and Strategic AI Use
Quality Control and Strategic AI Use
Lesson 1 • Building a Personal AI Governance Framework
Guides students in creating personal rules for AI use covering ethics, quality, and disclosure. Translates organisational policy into daily decision-making habits.
Lesson 2 • Staying Current as AI Evolves
Equips students with strategies for tracking ChatGPT updates and emerging best practices. Ensures skills remain relevant as the technology and its applications change.
Lesson 3 • Evaluating and Auditing AI Outputs
Provides a structured checklist for assessing accuracy, tone, completeness, and bias. Ensures every AI-assisted deliverable meets professional standards before use.
Lesson 4 • When Not to Use ChatGPT
Defines task categories where human judgment, legal accountability, or sensitivity require no AI involvement. Prevents misuse and protects professional reputation.
Your valid completion certificate
This course is for you:
Office professionals: ready to stop wasting hours on repetitive writing tasks.
Marketing coordinators: eager to produce campaign content faster and smarter.
Operations managers: looking to streamline documentation and internal communications.
Career changers: wanting AI fluency to stay competitive in a new field.
Sales representatives: aiming to sharpen outreach and proposal quality with AI.
Small business owners: seeking a practical edge without hiring extra staff.
What our students say
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