
Optimizing and Managing Windows 365 Cloud PCs Course
Master every layer of Windows 365 administration — from provisioning and image management to security hardening and cost optimisation. This course equips IT professionals with the hands-on skills to deploy, govern, and optimise Cloud PC environments at enterprise scale. Whether you're managing dozens or thousands of users, you'll leave with a production-ready operational framework.
What you will learn:
Configure provisioning policies, Azure Network Connections, and licensing assignments for Cloud PCs.
Build and manage custom images through a full lifecycle, from sysprep to versioned deployment.
Apply Intune compliance policies, configuration profiles, and Windows Update rings across Cloud PC fleets.
Implement Zero Trust security controls, including MFA, Defender for Endpoint, and data loss prevention.
Monitor Cloud PC health and performance using built-in reports, Endpoint Analytics, and Azure Monitor.
Automate lifecycle management and governance tasks using Microsoft Graph API and RBAC frameworks.
How you study practically Optimizing and Managing Windows 365 Cloud PCs Course
How you practise Optimizing and Managing Windows 365 Cloud PCs Course
For companies looking to train their teams
With Dedika for businesses, the course includes exercises and examples tailored to your own business and the way your company needs.
Course content
8 Chapters • 36 LessonsDuration between 4 and 360 hours (you decide)
Chapter 1HideHide detailsSee detailsWindows 365 Fundamentals and Architecture
Windows 365 Fundamentals and Architecture
Lesson 1 • Core Infrastructure Components
Identifies Azure Virtual Network integration, Microsoft Entra ID, and Intune as foundational pillars. Connects infrastructure roles to provisioning and management workflows covered later.
Lesson 2 • Windows 365 Editions and Licensing Tiers
Examines Business and Enterprise editions, SKU differences, and per-user licensing mechanics. Enables learners to select the correct tier for organisational requirements.
Lesson 3 • Windows 365 Portal and Admin Center Navigation
Introduces the Microsoft 365 admin centre, Intune portal, and Windows 365 blade layout. Builds navigation fluency required for all hands-on tasks in subsequent chapters.
Lesson 4 • Cloud PC Concepts and Service Model
Covers the definition of Cloud PCs, the streaming model, and how Microsoft hosts and delivers desktops. Anchors all subsequent configuration topics to a solid conceptual baseline.
Chapter 2HideHide detailsSee detailsProvisioning Policies and Network Configuration
Provisioning Policies and Network Configuration
Lesson 1 • Provisioning Policy Creation
Teaches building provisioning policies that define image, network, and region settings for Cloud PCs. Policies directly control the configuration of every provisioned device.
Lesson 2 • Provisioning Troubleshooting and Retry
Addresses common provisioning failures, error codes, and the retry mechanism. Learners gain the diagnostic skills needed to resolve deployment issues quickly.
Lesson 3 • Azure Network Connection Setup
Covers creating and validating Azure Network Connections (ANCs) that link Cloud PCs to corporate networks. Proper ANC configuration is a prerequisite for all provisioning policies.
Lesson 4 • User Assignment and Licence Allocation
Explains how to assign Windows 365 licences to users and link them to provisioning policies. Correct assignment ensures users receive the intended Cloud PC configuration.
Chapter 3HideHide detailsSee detailsImage Management and Customisation
Image Management and Customisation
Lesson 1 • Image Versioning and Lifecycle Management
Covers versioning strategies, deprecation workflows, and updating images without disrupting active users. Ensures Cloud PCs always run approved, up-to-date software baselines.
Lesson 2 • Application Integration in Images
Explains embedding line-of-business apps, drivers, and configurations directly into custom images. Reduces post-provisioning configuration time and ensures consistent app availability.
Lesson 3 • Gallery Images and Microsoft-Managed Baselines
Reviews available gallery images, Windows versions, and Microsoft 365 app bundles included by default. Establishes the starting point for all image customisation decisions.
Lesson 4 • Creating and Uploading Custom Images
Guides learners through preparing a generalised VM, capturing it, and uploading it to Azure Compute Gallery. Custom images enable organisation-specific software and configurations.
Chapter 4HideHide detailsSee detailsEndpoint Management with Microsoft Intune
Endpoint Management with Microsoft Intune
Lesson 1 • Windows Update for Business Policies
Configures update rings, feature update deferrals, and quality update schedules for Cloud PCs. Balances security patching urgency with user productivity and business continuity.
Lesson 2 • Enrolling Cloud PCs in Intune
Explains automatic Intune enrolment triggered by provisioning and the enrolment status page flow. Establishes management authority over Cloud PCs from the moment they are created.
Lesson 3 • Configuration Profiles for Cloud PCs
Covers building and assigning device configuration profiles tailored to Cloud PC use cases. Profiles enforce settings such as display resolution, power, and peripheral access.
Lesson 4 • Compliance Policies and Conditional Access
Teaches defining compliance rules and linking them to Conditional Access policies that gate resource access. Ensures only healthy, policy-compliant Cloud PCs can reach corporate data.
Lesson 5 • Software Deployment via Intune
Demonstrates deploying Win32 apps, Microsoft Store apps, and scripts to Cloud PCs through Intune. Centralises application lifecycle management within the existing management plane.
Chapter 5HideHide detailsSee detailsSecurity, Identity, and Access Control
Security, Identity, and Access Control
Lesson 1 • Data Loss Prevention and Information Protection
Applies Microsoft Purview sensitivity labels, DLP policies, and clipboard/drive redirection restrictions. Prevents unauthorised data exfiltration from Cloud PC sessions.
Lesson 2 • Privileged Access and Role Management
Configures Privileged Identity Management, local administrator settings, and least-privilege access for Cloud PCs. Limits blast radius of compromised accounts in the Cloud PC environment.
Lesson 3 • Multi-Factor Authentication and Passwordless
Configures MFA enforcement and passwordless authentication methods for Cloud PC sign-in. Reduces credential-based attack surface while maintaining a smooth user experience.
Lesson 4 • Microsoft Entra ID Join Strategies
Compares Microsoft Entra ID join and hybrid join models and their security and management implications. Choosing the correct join type determines authentication flow and policy scope.
Lesson 5 • Endpoint Security and Microsoft Defender
Enables Microsoft Defender for Endpoint onboarding, attack surface reduction rules, and antivirus policies on Cloud PCs. Provides real-time threat protection integrated with the management plane.
Chapter 6HideHide detailsSee detailsMonitoring, Reporting, and Diagnostics
Monitoring, Reporting, and Diagnostics
Lesson 1 • Azure Monitor and Log Analytics Integration
Connects Cloud PC diagnostic data to Azure Monitor workspaces for advanced querying and alerting. Enables custom dashboards and long-term trend analysis beyond built-in reports.
Lesson 2 • Remote Actions and On-Demand Diagnostics
Demonstrates using Intune remote actions and the Cloud PC troubleshoot tool to diagnose live issues. Reduces mean time to resolution by enabling admin intervention without user disruption.
Lesson 3 • Endpoint Analytics for Cloud PCs
Configures Endpoint Analytics to measure startup performance, app reliability, and user experience scores. Provides data-driven insights for optimising Cloud PC configurations.
Lesson 4 • Windows 365 Built-In Reports
Explores the Cloud PC utilisation, provisioning, and connection quality reports in the Intune portal. These reports form the primary operational visibility layer for Cloud PC administrators.
Chapter 7HideHide detailsSee detailsPerformance Optimisation and Sizing
Performance Optimisation and Sizing
Lesson 1 • Storage and Profile Performance
Addresses FSLogix profile container sizing, disk caching, and OneDrive Known Folder Move for Cloud PCs. Profile strategy significantly impacts login times and session responsiveness.
Lesson 2 • User Experience and Display Settings
Configures display resolution, colour depth, multimedia redirection, and Teams optimisation for Cloud PCs. Tuning these settings maximises perceived performance on varied client devices.
Lesson 3 • Cost Optimisation Strategies
Analyses utilisation reports to identify idle Cloud PCs, right-size SKUs, and apply organisational policies. Reduces total spend while maintaining service levels across the user base.
Lesson 4 • Network Performance Optimisation
Covers RDP Shortpath, Quality of Service tagging, and network routing best practices for low-latency sessions. Network quality directly determines perceived Cloud PC responsiveness.
Lesson 5 • Workload Profiling and SKU Selection
Teaches analysing user workload types—task worker, knowledge worker, power user—to select appropriate SKUs. Correct sizing prevents over-provisioning costs and under-provisioning complaints.
Chapter 8HideHide detailsSee detailsAdvanced Administration and Governance
Advanced Administration and Governance
Lesson 1 • Automation with Microsoft Graph API
Uses Microsoft Graph API endpoints to automate provisioning, reporting, and lifecycle actions at scale. Automation reduces manual effort and enforces consistency across large deployments.
Lesson 2 • Lifecycle Management and Deprovisioning
Manages Cloud PC end-of-life through graceful deprovisioning, data retention, and licence reclamation. Proper offboarding prevents orphaned resources and unnecessary licensing costs.
Lesson 3 • Role-Based Access Control for Administrators
Defines custom Intune and Entra ID roles scoped to Cloud PC administration tasks. Proper RBAC prevents over-privileged access while enabling distributed management teams.
Lesson 4 • Governance Policies and Organisational Settings
Configures Windows 365 organisational settings, user-initiated restore points, and cross-tenant access policies. Governance settings enforce organisational standards at the service level.
Lesson 5 • Backup, Restore, and Business Continuity
Implements Cloud PC snapshot schedules, point-in-time restore workflows, and disaster recovery planning. Ensures data and configuration recovery within defined recovery time objectives.
Your valid completion certificate
This course is for you:
Sysadmin: ready to shift from on-premises desktops to cloud-delivered Windows.
IT generalist: expanding their skill set into modern endpoint and cloud management.
Microsoft 365 admin: looking to add Windows 365 expertise to their current role.
Cloud infrastructure engineer: tasked with designing and supporting Cloud PC deployments.
Help desk technician: aiming to move into a senior endpoint administration position.
IT consultant: advising enterprise clients on virtual desktop modernisation strategies.
What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

I like the content and the way videos are presented and transcribed, which speeds up the process!

The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

Top training programmes
FAQ
Who is Dedika?
Is the certificate valid in Kenya?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course




















