
Health and Safety Representative Course
Become the health and safety representative your workplace actually needs. This course gives you the legal knowledge, practical tools, and hands-on skills to identify hazards, investigate incidents, and advocate for every worker on site. From risk assessments to emergency planning, you'll be ready to act with confidence from day one.
What you will learn:
This course covers the full scope of a health and safety representative's responsibilities, starting with the legal framework and your rights under occupational health and safety law. You'll learn how to conduct workplace inspections, complete risk assessments, and apply the hierarchy of controls to real hazards. The course walks you through incident investigation techniques, including root cause analysis and report writing. You'll also develop skills in safety committee participation, emergency preparedness, and occupational health hazard management. By the end, you'll know how to communicate safety concerns clearly, resolve conflicts with management, and build a safer workplace for everyone.
How you study practically Health and Safety Representative Course
How you practise Health and Safety Representative Course
For companies looking to train their teams
With Dedika for businesses, the course includes exercises and examples tailored to your own business and the way your company needs.
Course content
8 Chapters • 37 LessonsDuration between 4 and 360 hours (you decide)
Chapter 1HideHide detailsSee detailsFoundations of Workplace Health and Safety
Foundations of Workplace Health and Safety
Lesson 1 • Legal Framework and Regulatory Structure
Outlines the hierarchy of safety legislation, regulations, and standards. Connects regulatory obligations to practical workplace duties.
Lesson 2 • Duties of Workplace Parties
Identifies the distinct obligations of employers, workers, supervisors, and contractors. Clarifies accountability at each level of the organisation.
Lesson 3 • Introduction to the Representative Role
Defines the health and safety representative's mandate, authority, and limitations. Sets expectations for the representative's conduct throughout the course.
Lesson 4 • The Purpose of Workplace Safety
Defines occupational health and safety and its value to workers and organisations. Grounds the representative's role in the broader goal of harm prevention.
Chapter 2HideHide detailsSee detailsRights, Powers, and Protections of Representatives
Rights, Powers, and Protections of Representatives
Lesson 1 • Accessing Training and Resources
Details the entitlement to paid training time and access to safety information resources. Ensures representatives can develop competence without personal cost.
Lesson 2 • Core Rights of the Representative
Enumerates statutory rights including inspection, information access, and consultation. Demonstrates how each right supports effective representation.
Lesson 3 • Protection Against Retaliation
Covers legal protections that prevent discrimination against representatives for performing their duties. Prepares representatives to recognise and respond to retaliatory actions.
Lesson 4 • Powers to Address Unsafe Conditions
Explains the representative's authority to stop or flag dangerous work. Links these powers to the duty to protect workers from imminent harm.
Chapter 3HideHide detailsSee detailsHazard Identification and Risk Assessment
Hazard Identification and Risk Assessment
Lesson 1 • Workplace Inspection Techniques
Teaches structured methods for conducting formal and informal workplace inspections. Connects inspection findings directly to the risk assessment process.
Lesson 2 • Conducting a Risk Assessment
Guides students through a five-step risk assessment methodology. Produces a completed assessment document as a practical outcome.
Lesson 3 • Understanding Hazards and Risk
Distinguishes between hazard, risk, and harm and explains how they interact. Provides the conceptual basis for all subsequent assessment activities.
Lesson 4 • Prioritising Risks for Action
Applies risk matrix tools to rank hazards by urgency and impact. Enables representatives to focus limited resources on the most critical issues.
Lesson 5 • Special Population Risk Considerations
Addresses heightened risk for vulnerable groups such as new workers, pregnant workers, and those with disabilities. Ensures assessments account for individual differences.
Chapter 4HideHide detailsSee detailsHazard Control and Prevention Strategies
Hazard Control and Prevention Strategies
Lesson 1 • The Hierarchy of Controls
Introduces the five-level hierarchy from elimination to personal protective equipment. Establishes the principle that higher-order controls are always preferred.
Lesson 2 • Verifying Control Effectiveness
Teaches methods for confirming that implemented controls are working as intended. Closes the loop between risk assessment and ongoing hazard management.
Lesson 3 • Engineering and Physical Controls
Examines physical modifications that reduce or remove hazards at the source. Covers selection criteria and maintenance requirements for engineering solutions.
Lesson 4 • Administrative Controls and Safe Work Procedures
Covers policies, procedures, and work practices that reduce exposure to hazards. Links procedure development to worker consultation and training.
Lesson 5 • Personal Protective Equipment Management
Addresses selection, fitting, maintenance, and limitations of personal protective equipment. Reinforces that PPE supplements but does not replace higher-order controls.
Chapter 5HideHide detailsSee detailsOccupational Health: Recognising and Managing Health Hazards
Occupational Health: Recognising and Managing Health Hazards
Lesson 1 • Chemical and Biological Hazards
Covers routes of exposure, health effects, and control strategies for chemical and biological agents. Introduces safety data sheets as a primary information tool.
Lesson 2 • Physical Health Hazards
Examines noise, vibration, radiation, and thermal stress as sources of occupational illness. Links exposure monitoring to control selection.
Lesson 3 • Ergonomic Hazards and Musculoskeletal Disorders
Identifies ergonomic risk factors that lead to musculoskeletal disorders. Guides representatives in recommending workstation and task redesign.
Lesson 4 • Psychosocial Hazards and Mental Health
Addresses workplace stressors, harassment, and burnout as legitimate occupational health hazards. Equips representatives to raise mental health concerns without stigma.
Lesson 5 • Health Surveillance and Monitoring Programmes
Explains when health surveillance is required and how programmes are structured. Connects surveillance data to ongoing risk management decisions.
Chapter 6HideHide detailsSee detailsIncident Investigation and Reporting
Incident Investigation and Reporting
Lesson 1 • Conducting Witness Interviews
Develops skills for gathering accurate, unbiased accounts from workers and witnesses. Addresses psychological sensitivity and legal considerations in interviewing.
Lesson 2 • Writing the Investigation Report
Guides students through structuring a clear, evidence-based investigation report. Ensures corrective actions are specific, assigned, and time-bound.
Lesson 3 • Incident Classification and Reporting Obligations
Defines incidents, near misses, and dangerous occurrences and explains mandatory reporting thresholds. Ensures representatives understand what must be reported and to whom.
Lesson 4 • Securing and Preserving the Scene
Covers immediate post-incident actions to protect evidence and prevent secondary harm. Establishes the representative's role in the first response phase.
Lesson 5 • Root Cause Analysis Methods
Introduces structured techniques for tracing incidents to their underlying causes. Moves beyond surface-level findings to systemic organisational factors.
Chapter 7HideHide detailsSee detailsHealth and Safety Committee Participation
Health and Safety Committee Participation
Lesson 1 • Structure and Mandate of Safety Committees
Explains the composition, quorum, and legal mandate of joint safety committees. Positions the committee as the primary forum for collaborative safety governance.
Lesson 2 • Preparing for Committee Meetings
Covers agenda preparation, review of outstanding items, and pre-meeting consultation with workers. Ensures representatives arrive informed and ready to advocate effectively.
Lesson 3 • Recording and Communicating Outcomes
Addresses accurate minute-taking and the distribution of decisions to the broader workforce. Connects committee outputs to visible workplace improvements.
Lesson 4 • Effective Meeting Facilitation
Teaches techniques for keeping meetings focused, inclusive, and productive. Addresses common dysfunctions such as dominance by one party or lack of follow-through.
Chapter 8HideHide detailsSee detailsEmergency Preparedness and Strategic Safety Planning
Emergency Preparedness and Strategic Safety Planning
Lesson 1 • Emergency Drills and Plan Testing
Explains how to design, conduct, and evaluate emergency drills. Connects drill outcomes to plan revision and worker preparedness.
Lesson 2 • Influencing Safety Culture Long-Term
Examines how representatives can champion cultural change beyond compliance. Synthesises course competencies into a strategic advocacy role.
Lesson 3 • Safety Performance Measurement
Distinguishes leading and lagging indicators and explains how to use data to drive improvement. Enables representatives to interpret safety statistics and present findings.
Lesson 4 • Safety Management System Overview
Introduces the plan-do-check-act cycle as the backbone of a safety management system. Positions the representative as a contributor to systemic safety improvement.
Lesson 5 • Emergency Planning Fundamentals
Covers the components of a workplace emergency plan and the representative's role in its development. Ensures plans address the full range of credible emergency scenarios.
Your valid completion certificate
This course is for you:
Newly appointed representative: needs structured knowledge to fulfil the role confidently.
Frontline worker: wants formal authority to raise and resolve safety concerns effectively.
Supervisor or team lead: carries safety duties informally but lacks recognised credentials.
HR or operations professional: responsible for safety compliance across a team or site.
Career changer: transitioning into occupational health and safety from an unrelated field.
Union steward or worker advocate: seeks deeper expertise to strengthen member representation.
What our students say
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