Office 365 Administrator Course

Lesson 1 • Tenant Setup and Initial Configuration

Walks through domain verification, organizational profile settings, and initial security defaults. Produces a correctly configured tenant ready for user provisioning.

Lesson 2 • Licensing Models and Plans

Explains available subscription plans, add-ons, and license assignment methods. Enables accurate license procurement and cost management decisions.

Lesson 3 • Admin Center Navigation and Layout

Introduces the Microsoft 365 admin center interface, role-specific portals, and search tools. Builds navigation fluency required for all administrative workflows.

Lesson 1 • User Profile and Settings Management

Teaches editing contact information, usage location, and sign-in restrictions. Ensures user records are accurate for compliance and service delivery.

Lesson 2 • Group Types and Creation

Differentiates Microsoft 365 Groups, security groups, distribution lists, and mail-enabled security groups. Guides selection of the correct group type for each use case.

Lesson 3 • Dynamic Groups and Membership Rules

Introduces attribute-based membership rules and rule syntax for dynamic groups. Automates group membership to reduce manual administration overhead.

Lesson 4 • Offboarding and Account Lifecycle

Covers license reclamation, mailbox retention, data handoff, and account deletion workflows. Ensures clean offboarding that protects data and recovers costs.

Lesson 1 • Self-Service Password Reset

Configures SSPR registration, authentication methods, and writeback to on-premises AD. Reduces helpdesk load while maintaining password security standards.

Lesson 2 • Authentication Methods Configuration

Covers password hash sync, pass-through authentication, and federation options. Enables selection and deployment of the appropriate authentication model.

Lesson 3 • Multi-Factor Authentication Deployment

Teaches MFA registration, per-user and conditional MFA enforcement, and trusted location settings. Reduces credential-based attack risk across the tenant.

Lesson 4 • Azure Active Directory Fundamentals

Explains Azure AD objects, directory roles, and the relationship between Azure AD and Office 365. Provides the identity foundation for all security configurations.

Lesson 1 • Anti-Spam and Anti-Malware Policies

Configures spam filter policies, safe sender lists, and malware detection settings. Protects users from phishing, spam, and malicious attachments.

Lesson 2 • Mail Flow and Connectors

Explains inbound and outbound connectors, mail flow rules, and routing scenarios. Ensures email routes correctly between Exchange Online and external systems.

Lesson 3 • Mailbox Types and Configuration

Covers user, shared, resource, and archive mailboxes and their configuration options. Aligns mailbox types to organizational communication and compliance needs.

Lesson 4 • Mailbox Permissions and Delegation

Assigns full access, send-as, and send-on-behalf permissions to mailboxes. Enables collaborative mailbox access while preserving accountability.

Lesson 1 • SharePoint Online Architecture

Explains the hub site model, site collections, and content hierarchy. Provides the structural understanding needed to design scalable SharePoint environments.

Lesson 2 • Permissions and Sharing Controls

Configures site-level permissions, sharing settings, and external access policies. Balances collaboration needs with data protection requirements.

Lesson 3 • Site Creation and Provisioning

Covers admin-controlled and self-service site creation, templates, and naming policies. Standardizes site provisioning to reduce sprawl and enforce governance.

Lesson 4 • OneDrive Admin Configuration

Manages OneDrive storage quotas, sync client policies, and known folder move. Ensures consistent OneDrive behavior across all user devices.

Lesson 1 • Teams Governance and Lifecycle

Implements team creation restrictions, expiration policies, and naming conventions. Prevents uncontrolled team sprawl and ensures consistent governance.

Lesson 2 • Meetings and Live Events Configuration

Manages meeting settings, lobby controls, recording policies, and live event setup. Ensures meetings meet security and compliance standards.

Lesson 3 • Teams Architecture and Licensing

Explains Teams' relationship to Microsoft 365 Groups, channels, and required licenses. Establishes the architectural context for all Teams admin decisions.

Lesson 4 • Teams Phone and Voice Settings

Introduces calling plans, dial plans, and emergency calling configuration in Teams Phone. Extends Teams governance to voice workloads.

Lesson 1 • Retention Policies and Labels

Configures retention policies and labels to preserve or delete content per regulatory schedules. Ensures data is retained exactly as long as required.

Lesson 2 • eDiscovery and Content Search

Runs content searches, places legal holds, and exports data for eDiscovery cases. Supports legal and audit requests with defensible, complete data sets.

Lesson 3 • Microsoft Purview Compliance Center

Navigates the Purview portal, compliance score, and solution catalog. Provides the operational hub for all compliance and data governance activities.

Lesson 4 • Microsoft Defender for Office 365

Configures Safe Links, Safe Attachments, and anti-phishing policies in Defender. Adds advanced threat protection layers beyond baseline anti-spam controls.

Lesson 1 • Capacity Planning and Cost Optimization

Reviews storage consumption, license utilization, and service limits to optimize spend. Translates monitoring data into actionable cost and capacity decisions.

Lesson 2 • Audit Log Search and Retention

Searches the unified audit log for user and admin activities across all workloads. Supports security investigations and compliance audit requirements.

Lesson 3 • Usage Reports and Analytics

Analyzes Microsoft 365 usage reports for adoption, active users, and workload activity. Provides data to guide license optimization and adoption campaigns.

Lesson 4 • PowerShell for Office 365 Administration

Introduces the Microsoft Graph PowerShell SDK and workload-specific modules for bulk operations. Extends admin capability beyond what the GUI exposes.