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Laboratory Management Course
More than 2 million students worldwide

Laboratory Management Course

Master every core function of modern laboratory management, from specimen handling and equipment maintenance to quality control and regulatory compliance. This course gives you the practical skills employers look for in a competent, confident lab management technician. Whether you're entering the field or advancing your career, this is the training that gets you there.

Dedika for businesses

What you will learn:

You will build a complete, job-ready skill set covering laboratory safety, specimen collection and handling, equipment operation and calibration, and quality control programs. You will learn how to navigate laboratory information systems, manage reagents and supplies, and apply lean process improvement tools to real workflows. The course also covers regulatory frameworks, documentation standards, patient safety principles, and professional ethics. By the end, you will be prepared to perform at a high level in a clinical or research laboratory setting and take on greater responsibility within your team.

How you study in practice Laboratory Management Course

How you practice Laboratory Management Course

For companies looking to train their teams

With Dedika for businesses, the course includes exercises and examples tailored to your own business and the way your company needs.

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Course Content

8 Chapters • 40 LessonsDuration between 4 and 360 hours (you decide)

Chapter 1See details

Foundations of Laboratory Management

  • Lesson 1 • Regulatory and Accreditation Frameworks

    Introduces the regulatory bodies, accreditation standards, and inspection cycles governing labs. Builds compliance awareness essential for all lab operations.

  • Lesson 2 • Documentation and Record-Keeping Basics

    Introduces mandatory documentation types, retention schedules, and audit trail principles. Establishes habits critical for compliance and quality assurance.

  • Lesson 3 • Laboratory Organizational Structure

    Maps reporting hierarchies, departmental relationships, and communication channels within a lab. Provides context for workflow and accountability.

  • Lesson 4 • The Laboratory Technician Role

    Defines responsibilities, scope of practice, and professional boundaries for lab technicians. Anchors all subsequent chapters in real job expectations.

  • Lesson 5 • Laboratory Facility Layout and Design

    Covers workspace zoning, traffic flow, and ergonomic principles for safe lab environments. Supports efficient daily operations and hazard prevention.

Chapter 2See details

Laboratory Safety and Hazard Control

  • Lesson 1 • Physical and Radiation Hazards

    Addresses electrical, mechanical, noise, and radiation hazards common in lab settings. Equips technicians to apply engineering and administrative controls.

  • Lesson 2 • Emergency Response and Incident Reporting

    Trains technicians in emergency action plans, first-aid response, and incident documentation. Ensures rapid, compliant responses to accidents and near-misses.

  • Lesson 3 • Hazard Identification and Risk Assessment

    Teaches systematic identification of lab hazards and formal risk-scoring methods. Forms the analytical foundation for all safety control decisions.

  • Lesson 4 • Biological Safety Levels and Practices

    Explains biosafety level classifications, containment requirements, and decontamination methods. Prepares technicians to work safely with biological specimens.

  • Lesson 5 • Chemical Safety and Storage

    Covers chemical compatibility, proper storage conditions, and spill response procedures. Directly reduces chemical exposure and contamination risks.

Chapter 3See details

Specimen Collection and Handling

  • Lesson 1 • Specimen Processing and Preparation

    Covers centrifugation, aliquoting, and pre-analytical processing steps for various specimen types. Directly affects analytical accuracy and result reliability.

  • Lesson 2 • Specimen Collection Techniques

    Covers venipuncture, capillary, and non-blood collection methods with patient preparation steps. Establishes the technical foundation for all downstream specimen work.

  • Lesson 3 • Specimen Transport and Packaging

    Explains temperature requirements, packaging standards, and transport regulations for specimens. Ensures specimen viability during internal and external transport.

  • Lesson 4 • Specimen Labeling and Chain of Custody

    Details required label elements, barcode systems, and chain-of-custody documentation. Prevents misidentification errors that compromise test validity.

  • Lesson 5 • Specimen Storage and Stability

    Addresses refrigeration, freezing, and long-term archiving protocols for specimen integrity. Supports repeat testing and quality investigations.

Chapter 4See details

Laboratory Equipment Operation and Maintenance

  • Lesson 1 • Preventive Maintenance Programs

    Establishes daily, weekly, and monthly maintenance tasks and scheduling systems. Reduces unplanned downtime and extends instrument lifespan.

  • Lesson 2 • Principles of Common Lab Instruments

    Introduces spectrophotometers, centrifuges, microscopes, and analyzers with operating principles. Provides conceptual grounding before hands-on operation.

  • Lesson 3 • Troubleshooting and Repair Escalation

    Provides systematic troubleshooting frameworks and criteria for escalating to service engineers. Minimizes result delays while maintaining safety.

  • Lesson 4 • Calibration and Verification

    Covers calibration schedules, calibrator materials, and verification acceptance criteria. Ensures instruments produce accurate, traceable results.

  • Lesson 5 • Equipment Operation Procedures

    Teaches startup, shutdown, and routine operation steps for core lab instruments. Builds consistent, error-free instrument use habits.

Chapter 5See details

Quality Control and Assurance

  • Lesson 1 • Fundamentals of Laboratory Quality

    Defines quality concepts, error types, and the total testing process model. Frames all QC activities within a systematic quality management context.

  • Lesson 2 • Control Rules and Rejection Criteria

    Teaches Westgard rules, multi-rule strategies, and sigma metrics for QC decision-making. Enables technicians to accept or reject analytical runs with confidence.

  • Lesson 3 • Statistical Foundations of Quality Control

    Covers mean, standard deviation, coefficient of variation, and control chart construction. Provides the statistical tools needed to interpret QC data.

  • Lesson 4 • Corrective and Preventive Action

    Guides technicians through CAPA workflows, root cause tools, and effectiveness verification. Closes the quality loop and prevents recurrence of errors.

  • Lesson 5 • External Quality Assessment Programs

    Explains proficiency testing enrollment, result submission, and performance evaluation cycles. Validates lab performance against peer groups and reference standards.

Chapter 6See details

Inventory and Supply Chain Management

  • Lesson 1 • Ordering and Procurement Processes

    Teaches reorder point calculation, purchase order creation, and vendor communication protocols. Ensures uninterrupted supply without excess stock accumulation.

  • Lesson 2 • Storage Conditions and Compliance

    Addresses temperature-controlled storage, hazardous material segregation, and storage audit procedures. Maintains reagent integrity and regulatory compliance.

  • Lesson 3 • Reagent and Consumable Management

    Covers lot number tracking, expiration monitoring, and first-in-first-out rotation practices. Prevents use of expired materials and maintains test validity.

  • Lesson 4 • Cost Control and Waste Reduction

    Introduces usage rate analysis, waste tracking, and lean inventory principles for cost efficiency. Supports budget management and sustainability goals.

  • Lesson 5 • Inventory Classification and Tracking

    Introduces ABC analysis, inventory categories, and tracking system options for lab supplies. Establishes the organizational framework for all inventory activities.

Chapter 7See details

Laboratory Information Systems

  • Lesson 1 • Order Entry and Specimen Tracking

    Covers test order entry, specimen accessioning, and real-time tracking within the LIS. Reduces pre-analytical errors and improves turnaround time.

  • Lesson 2 • Data Integrity and System Maintenance

    Addresses backup schedules, audit log review, and downtime procedures for LIS continuity. Protects data accuracy and ensures uninterrupted lab operations.

  • Lesson 3 • LIS Architecture and Core Functions

    Explains LIS components, interfaces with analyzers, and data flow from order to report. Provides the conceptual map for all LIS operational tasks.

  • Lesson 4 • Report Generation and Distribution

    Covers report formatting, electronic delivery, and cumulative result display for clinical users. Supports effective communication of lab findings.

  • Lesson 5 • Result Entry and Verification

    Teaches manual result entry, auto-verification rules, and critical value flagging processes. Ensures accurate, timely result release to clinicians.

Chapter 8See details

Workflow Optimization and Performance Management

  • Lesson 1 • Lean Principles in the Laboratory

    Applies 5S, waste elimination, and value stream mapping to lab bench and administrative processes. Reduces non-value-added steps and improves flow.

  • Lesson 2 • Workflow Analysis Techniques

    Introduces process mapping, time-motion studies, and bottleneck identification for lab workflows. Builds the analytical skills needed before any improvement intervention.

  • Lesson 3 • Turnaround Time Management

    Covers TAT measurement, target setting, and escalation protocols for stat and routine testing. Directly improves clinical decision-making support.

  • Lesson 4 • Key Performance Indicators for Labs

    Defines KPIs for quality, productivity, and safety, and teaches dashboard design for monitoring. Enables data-driven management decisions.

  • Lesson 5 • Continuous Improvement Culture

    Builds staff engagement in improvement initiatives through feedback loops and recognition systems. Sustains gains achieved through process optimization efforts.

Certification

Your valid completion certificate

This course is for you:

  • Entry-level lab assistant: ready to move into a structured technician role.

  • Healthcare support worker: transitioning into a laboratory-based career path.

  • Recent science graduate: seeking practical operational skills beyond academic theory.

  • Military medic or corpsman: translating clinical field experience into civilian lab work.

  • Pharmacy or medical office technician: expanding scope into diagnostic laboratory functions.

  • Career changer from a technical trade: applying precision and compliance habits to lab settings.

What our students say

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the presentation style and video transcription, which speeds up the process!
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Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
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André FelipePrompt Engineering Student

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