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DIN EN 90100 certification training
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DIN EN 90100 certification training

Get fully prepared to achieve and maintain DIN EN 90100 certification with a training program that covers every normative clause, audit requirement, and documentation obligation. From gap analysis to surveillance cycles, you will build the practical skills your organization needs to pass certification audits with confidence.

Dedika for Business

What you will learn:

This course walks you through every requirement of DIN EN 90100, from foundational clause interpretation to post-certification maintenance. You will learn how to conduct structured gap analyses, design compliant documentation systems, and develop a risk-based internal audit program. The training covers corrective action methods, root cause analysis tools, and continual improvement frameworks. You will also prepare your team for stage-one and stage-two certification audits through mock simulations and staff readiness briefings. Supplementary modules address supplier qualification, data analysis, and digital quality management tools.

How you study in practice DIN EN 90100 certification training

How you practise DIN EN 90100 certification training

For companies looking to train their team

With Dedika for Business, the course includes exercises and examples tailored to your own business and the way your company needs.

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Course Content

8 Chapters • 39 LessonsDuration between 4 and 360 hours (you decide)

Chapter 1See details

Foundations of DIN EN 90100

  • Lesson 1 • Scope and Applicability

    Defines which products, processes, and organizations fall under the standard. Clarifies exclusions and boundary conditions.

  • Lesson 2 • History and Regulatory Background

    Traces the standard's development from predecessor documents to its current form. Provides context for why each requirement exists.

  • Lesson 3 • Certification Pathways Overview

    Introduces the routes to conformity declaration and third-party certification. Sets expectations for the full training journey.

  • Lesson 4 • Document Structure and Terminology

    Maps the standard's clause hierarchy and defines normative vocabulary. Enables accurate interpretation of requirements throughout the course.

Chapter 2See details

Core Requirements and Clauses

  • Lesson 1 • Performance Evaluation Requirements

    Covers monitoring, measurement, internal audit, and management review clauses. Ties evaluation outputs to continual improvement.

  • Lesson 2 • Operational Control Clauses

    Addresses production, service provision, and outsourcing requirements. Establishes criteria for process performance.

  • Lesson 3 • Planning and Risk Management Clauses

    Explains risk-based thinking requirements and opportunity identification. Connects planning outputs to operational controls.

  • Lesson 4 • Support and Resource Requirements

    Details competence, awareness, communication, and documented information clauses. Shows how support processes enable conformity.

  • Lesson 5 • Improvement and Nonconformity Clauses

    Explains corrective action, nonconformity handling, and continual improvement obligations. Closes the PDCA loop within the standard.

  • Lesson 6 • Leadership and Context Requirements

    Covers top-management obligations and organizational context analysis. Links leadership commitment to system effectiveness.

Chapter 3See details

Gap Analysis and Readiness Assessment

  • Lesson 1 • Process Observation Techniques

    Teaches on-floor observation and process sampling to verify operational conformity. Complements document review with real-world evidence.

  • Lesson 2 • Readiness Report and Remediation Planning

    Structures gap findings into a prioritized action plan with owners and deadlines. Prepares the organization for a formal certification audit.

  • Lesson 3 • Gap Analysis Methodology

    Introduces evidence-based techniques for comparing existing practices to standard requirements. Establishes a repeatable assessment framework.

  • Lesson 4 • Conducting Document Reviews

    Guides systematic review of policies, procedures, and records for conformity evidence. Identifies documentation gaps before on-site assessment.

Chapter 4See details

Documentation System Design

  • Lesson 1 • Document Control Workflow

    Designs the creation, review, approval, and distribution process for controlled documents. Ensures only current versions are in use.

  • Lesson 2 • Digital Documentation Tools

    Evaluates electronic document management systems against standard requirements. Guides tool selection and configuration for compliance.

  • Lesson 3 • Documentation Hierarchy and Architecture

    Defines the four-tier document model and its relationship to standard clauses. Establishes the structural blueprint for the entire system.

  • Lesson 4 • Mandatory Documented Information

    Lists every document and record explicitly required by the standard. Prevents audit findings caused by missing mandatory items.

  • Lesson 5 • Record Management and Retrieval

    Establishes storage, protection, and retrieval procedures for quality records. Supports audit readiness and legal defensibility.

Chapter 5See details

Internal Audit Program Development

  • Lesson 1 • Audit Finding Classification

    Distinguishes major nonconformities, minor nonconformities, and observations. Ensures consistent grading across all audit teams.

  • Lesson 2 • Audit Reporting and Follow-Up

    Structures the formal audit report and tracks corrective action closure. Closes the audit loop and feeds management review.

  • Lesson 3 • Audit Checklist Development

    Builds clause-mapped checklists that guide consistent, objective evidence collection. Reduces auditor variability across audit cycles.

  • Lesson 4 • Audit Program Planning

    Establishes the annual audit schedule based on process risk and previous results. Aligns audit frequency with organizational priorities.

  • Lesson 5 • Conducting the Audit

    Covers opening meetings, evidence sampling, and closing meetings in sequence. Develops practical interviewing and observation skills.

Chapter 6See details

Corrective Action and Continual Improvement

  • Lesson 1 • Corrective Action Planning and Execution

    Translates root causes into targeted corrective actions with measurable outcomes. Ensures actions address the cause, not just the symptom.

  • Lesson 2 • Effectiveness Verification

    Defines criteria and methods for confirming that corrective actions have eliminated root causes. Prevents premature closure of nonconformities.

  • Lesson 3 • Nonconformity Management Process

    Defines the end-to-end workflow from nonconformity detection to closure. Establishes consistent handling across all process areas.

  • Lesson 4 • Root Cause Analysis Methods

    Applies structured tools to identify systemic causes rather than symptoms. Prevents recurrence by addressing underlying process failures.

  • Lesson 5 • Continual Improvement Frameworks

    Integrates PDCA, Kaizen, and data-driven improvement into the management system. Builds a culture of proactive enhancement beyond reactive correction.

Chapter 7See details

Certification Audit Preparation

  • Lesson 1 • Staff Preparation and Awareness

    Trains employees at all levels to respond confidently to auditor questions. Aligns staff behavior with documented procedures.

  • Lesson 2 • Pre-Audit Documentation Package

    Assembles the complete documentation submission required before stage one. Ensures no mandatory items are missing at submission.

  • Lesson 3 • Mock Audit Simulation

    Conducts a full-scale internal simulation replicating certification audit conditions. Identifies residual gaps before the official audit date.

  • Lesson 4 • Managing Audit Day Logistics

    Coordinates facilities, personnel availability, and document access for audit day. Minimizes operational disruption during the certification visit.

  • Lesson 5 • Understanding the Certification Audit Process

    Explains the two-stage audit model and certification body expectations. Reduces anxiety by demystifying auditor methods and decision criteria.

Chapter 8See details

Post-Certification Maintenance and Surveillance

  • Lesson 1 • Management Review for Sustained Conformity

    Structures recurring management reviews to drive system health and strategic alignment. Converts review outputs into actionable improvement initiatives.

  • Lesson 2 • Managing System Changes

    Controls the impact of organizational changes on certification status. Prevents unintended nonconformities from process or structural changes.

  • Lesson 3 • Surveillance Audit Requirements

    Explains the frequency, scope, and focus areas of surveillance audits. Prepares the organization to remain audit-ready between certification cycles.

  • Lesson 4 • Long-Term Certification Strategy

    Develops a multi-year roadmap for system maturity and scope expansion. Positions certification as a strategic asset rather than a compliance burden.

  • Lesson 5 • Recertification Cycle Management

    Guides the full recertification process at the end of each certification period. Ensures seamless renewal without certification gaps.

Certification

Your valid completion certificate

This course is for you:

  • Quality Manager: leading a team toward first-time certification under this standard.

  • Compliance Officer: responsible for aligning operations with new regulatory requirements.

  • Operations Supervisor: overseeing processes that must meet documented conformity standards.

  • Management Consultant: advising clients on quality system implementation and certification readiness.

  • Supply Chain Coordinator: managing supplier relationships that require verified conformity evidence.

  • Career Changer: transitioning into quality assurance from a technical or engineering background.

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