
Jira Course
Get hands-on with Jira from the ground up and master every feature your team actually uses. This course covers everything from basic issue tracking to advanced administration, JQL, automation, and roadmap planning. Whether you're a developer, project manager, or Scrum Master, you'll leave with real, job-ready Jira skills.
What you will learn:
In this course, you'll learn how to set up and manage Jira projects using both Scrum and Kanban frameworks. You'll create and configure issues, workflows, and permission schemes that reflect how your team actually works. You'll write JQL queries to find any data in seconds and build dashboards that communicate project health to stakeholders. The course also covers Jira automation, Marketplace apps, Confluence integration, and Advanced Roadmaps for multi-team planning. By the end, you'll have the skills to manage a Jira instance confidently at any level of an organisation.
How you study practically Jira Course
How you practise Jira Course
For companies looking to train their teams
With Dedika for businesses, the course includes exercises and examples tailored to your own business and the way your company needs.
Course content
8 Chapters • 39 LessonsDuration between 4 and 360 hours (you decide)
Chapter 1HideHide detailsSee detailsIntroduction to Jira and Agile Foundations
Introduction to Jira and Agile Foundations
Lesson 1 • Navigating the Jira Interface
Walks through the global navigation, sidebar, and key UI elements. Ensures students can locate any feature without confusion.
Lesson 2 • Setting Up Your Jira Account
Guides account creation, profile configuration, and notification preferences. Prepares students for hands-on practice in subsequent chapters.
Lesson 3 • What Jira Is and Why It Matters
Covers Jira's history, product variants, and use cases across teams. Establishes context for why organisations adopt Jira for work tracking.
Lesson 4 • Core Agile and Scrum Concepts
Introduces agile principles and Scrum ceremonies that Jira is built to support. Provides the mental model needed to use Jira purposefully.
Chapter 2HideHide detailsSee detailsProjects, Issue Types, and Workflows
Projects, Issue Types, and Workflows
Lesson 1 • Designing and Managing Workflows
Teaches workflow statuses, transitions, and conditions that govern issue movement. Directly enables teams to mirror real-world processes in Jira.
Lesson 2 • Issue Fields and Screens
Covers field configuration, screen schemes, and how fields appear during create, edit, and view operations. Ensures data captured on issues is relevant and consistent.
Lesson 3 • Understanding Issue Types
Explains epics, stories, tasks, subtasks, and bugs and their relationships. Builds the vocabulary needed to structure work accurately.
Lesson 4 • Creating and Configuring Projects
Covers project templates, project keys, and initial configuration options. Connects project setup decisions to long-term team efficiency.
Lesson 5 • Project Permissions and Roles
Explains permission schemes, project roles, and access control at the project level. Prevents common misconfiguration that exposes or restricts work incorrectly.
Chapter 3HideHide detailsSee detailsCreating and Managing Issues Effectively
Creating and Managing Issues Effectively
Lesson 1 • Editing, Assigning, and Transitioning Issues
Teaches inline editing, bulk editing, and moving issues through workflow statuses. Connects daily issue management to the workflow concepts introduced earlier.
Lesson 2 • Organising Issues with Labels and Components
Teaches how labels and components categorise issues for filtering and reporting. Builds organisational habits that pay off in later search and reporting chapters.
Lesson 3 • Creating Issues with Rich Detail
Covers all fields available during issue creation including priority, labels, and components. Rich issue creation reduces back-and-forth and improves team clarity.
Lesson 4 • Linking, Cloning, and Moving Issues
Explains issue links, clone operations, and moving issues between projects. Enables teams to express dependencies and reorganise work without data loss.
Lesson 5 • Comments, Mentions, and Activity Logs
Covers adding comments, using @mentions, and reading the activity stream. Keeps communication centralised and traceable within each issue.
Chapter 4HideHide detailsSee detailsBacklogs, Sprints, and Scrum Boards
Backlogs, Sprints, and Scrum Boards
Lesson 1 • Epics and Versions in Scrum Projects
Teaches how epics group stories across sprints and how versions track releases. Provides the higher-level planning layer above individual sprints.
Lesson 2 • Working on the Scrum Board
Explains the active sprint board, swimlanes, and how to update issues during a sprint. Enables teams to use the board as a live status radiator.
Lesson 3 • Completing and Reviewing Sprints
Covers sprint completion, handling incomplete issues, and reviewing sprint outcomes. Closes the Scrum loop and prepares teams for the next iteration.
Lesson 4 • Planning and Starting Sprints
Teaches sprint creation, goal setting, capacity planning, and sprint start. Connects backlog grooming to actionable sprint commitments.
Lesson 5 • Building and Grooming the Backlog
Covers adding issues to the backlog, ranking them, and preparing them for sprint planning. A well-groomed backlog is the foundation of every successful sprint.
Chapter 5HideHide detailsSee detailsKanban Boards and Continuous Flow
Kanban Boards and Continuous Flow
Lesson 1 • Kanban Metrics and Continuous Improvement
Introduces cumulative flow diagrams and cycle time reports specific to Kanban. Provides data-driven tools for identifying and eliminating bottlenecks.
Lesson 2 • Work-in-Progress Limits and Flow Control
Teaches WIP limit configuration and the discipline of enforcing flow constraints. WIP limits are the primary lever for improving throughput on Kanban teams.
Lesson 3 • Setting Up a Kanban Project
Covers Kanban project creation, board configuration, and column mapping to workflow statuses. Establishes the visual workspace for continuous flow teams.
Lesson 4 • Managing the Kanban Backlog
Explains how to triage, rank, and pull work from the Kanban backlog into active columns. Connects intake discipline to sustainable team throughput.
Lesson 5 • Customizing Board Filters and Swimlanes
Covers board-level quick filters, swimlane configuration, and saved filter views. Enables teams to focus the board on what matters most at any moment.
Chapter 6HideHide detailsSee detailsSearching, Filtering, and JQL Mastery
Searching, Filtering, and JQL Mastery
Lesson 1 • Basic Search and Quick Filters
Covers the basic search interface, text search, and pre-built quick filters. Provides the entry point before advancing to structured query syntax.
Lesson 2 • Advanced JQL Functions and Clauses
Covers functions like currentUser(), membersOf(), and date-relative expressions. Enables dynamic queries that stay accurate without manual updates.
Lesson 3 • JQL Syntax Fundamentals
Teaches JQL field names, operators, values, and keywords with practical examples. Builds the syntactic foundation required for all advanced queries.
Lesson 4 • Saving, Sharing, and Subscribing to Filters
Teaches how to save filters, share them with teams, and set up email subscriptions. Turns one-time queries into persistent team assets.
Lesson 5 • Using Filters in Boards and Dashboards
Explains how saved filters power board configurations and dashboard gadgets. Connects JQL mastery to visual reporting covered in the next chapter.
Chapter 7HideHide detailsSee detailsDashboards, Reports, and Agile Metrics
Dashboards, Reports, and Agile Metrics
Lesson 1 • Creating and Configuring Dashboards
Covers dashboard creation, layout selection, and sharing settings. Dashboards are the primary visibility tool for stakeholders and team leads.
Lesson 2 • Adding and Configuring Gadgets
Teaches the gadget library, configuration options, and connecting gadgets to saved filters. Gadgets transform raw data into actionable visual summaries.
Lesson 3 • Scrum Reports and Velocity Charts
Covers burndown charts, velocity charts, and sprint reports built into Scrum projects. Provides the data layer for sprint retrospectives and planning.
Lesson 4 • Sharing Insights with Stakeholders
Teaches exporting reports, scheduling dashboard emails, and presenting data clearly. Bridges technical Jira data to non-technical stakeholder communication.
Lesson 5 • Kanban and Flow Reports
Explains cumulative flow diagrams, cycle time reports, and control charts for Kanban. Connects flow metrics to the Kanban board concepts from Chapter 5.
Chapter 8HideHide detailsSee detailsAdvanced Configuration and Administration
Advanced Configuration and Administration
Lesson 1 • Maintaining and Auditing the Instance
Covers audit logs, project archiving, data retention, and performance monitoring. Ensures the Jira instance remains healthy, compliant, and performant over time.
Lesson 2 • Automation Rules and Triggers
Covers Jira Automation rule builder, triggers, conditions, and actions for common workflows. Automation eliminates repetitive manual tasks at scale.
Lesson 3 • Schemes and Configuration Reuse
Teaches how permission, notification, workflow, and field schemes enable consistent configuration across projects. Reduces admin overhead through reuse.
Lesson 4 • Jira Administration Fundamentals
Covers the admin console, global settings, and the difference between global and project-level administration. Establishes the scope of admin responsibility.
Lesson 5 • Integrations with External Tools
Explains native integrations with source control, CI/CD pipelines, and communication platforms. Connects Jira to the broader development and collaboration ecosystem.
Your valid completion certificate
This course is for you:
Software developers: want to stop fighting Jira and start leveraging it daily.
Project coordinators: need structured skills to manage team workflows confidently.
Scrum Masters: looking to deepen their hands-on Jira configuration knowledge.
IT support professionals: expanding into service management and ticket triage work.
Career changers: entering agile environments and need credible, practical tool skills.
Team leads: responsible for reporting and visibility but lacking admin-level confidence.
What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

I like the content and the way videos are presented and transcribed, which speeds up the process!

The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

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