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Jira Course
Over 2 million learners across the globe

Jira Course

4.5

Get hands-on with Jira from the ground up and master every feature your team actually uses. This course covers everything from basic issue tracking to advanced administration, JQL, automation, and roadmap planning. Whether you're a developer, project manager, or Scrum Master, you'll leave with real, job-ready Jira skills.

Dedika for businesses

What you will learn:

In this course, you'll learn how to set up and manage Jira projects using both Scrum and Kanban frameworks. You'll create and configure issues, workflows, and permission schemes that reflect how your team actually works. You'll write JQL queries to find any data in seconds and build dashboards that communicate project health to stakeholders. The course also covers Jira automation, Marketplace apps, Confluence integration, and Advanced Roadmaps for multi-team planning. By the end, you'll have the skills to manage a Jira instance confidently at any level of an organisation.

How you study practically Jira Course

How you practise Jira Course

For companies looking to train their teams

With Dedika for businesses, the course includes exercises and examples tailored to your own business and the way your company needs.

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Course content

8 Chapters • 39 LessonsDuration between 4 and 360 hours (you decide)

Chapter 1See details

Introduction to Jira and Agile Foundations

  • Lesson 1 • Navigating the Jira Interface

    Walks through the global navigation, sidebar, and key UI elements. Ensures students can locate any feature without confusion.

  • Lesson 2 • Setting Up Your Jira Account

    Guides account creation, profile configuration, and notification preferences. Prepares students for hands-on practice in subsequent chapters.

  • Lesson 3 • What Jira Is and Why It Matters

    Covers Jira's history, product variants, and use cases across teams. Establishes context for why organisations adopt Jira for work tracking.

  • Lesson 4 • Core Agile and Scrum Concepts

    Introduces agile principles and Scrum ceremonies that Jira is built to support. Provides the mental model needed to use Jira purposefully.

Chapter 2See details

Projects, Issue Types, and Workflows

  • Lesson 1 • Designing and Managing Workflows

    Teaches workflow statuses, transitions, and conditions that govern issue movement. Directly enables teams to mirror real-world processes in Jira.

  • Lesson 2 • Issue Fields and Screens

    Covers field configuration, screen schemes, and how fields appear during create, edit, and view operations. Ensures data captured on issues is relevant and consistent.

  • Lesson 3 • Understanding Issue Types

    Explains epics, stories, tasks, subtasks, and bugs and their relationships. Builds the vocabulary needed to structure work accurately.

  • Lesson 4 • Creating and Configuring Projects

    Covers project templates, project keys, and initial configuration options. Connects project setup decisions to long-term team efficiency.

  • Lesson 5 • Project Permissions and Roles

    Explains permission schemes, project roles, and access control at the project level. Prevents common misconfiguration that exposes or restricts work incorrectly.

Chapter 3See details

Creating and Managing Issues Effectively

  • Lesson 1 • Editing, Assigning, and Transitioning Issues

    Teaches inline editing, bulk editing, and moving issues through workflow statuses. Connects daily issue management to the workflow concepts introduced earlier.

  • Lesson 2 • Organising Issues with Labels and Components

    Teaches how labels and components categorise issues for filtering and reporting. Builds organisational habits that pay off in later search and reporting chapters.

  • Lesson 3 • Creating Issues with Rich Detail

    Covers all fields available during issue creation including priority, labels, and components. Rich issue creation reduces back-and-forth and improves team clarity.

  • Lesson 4 • Linking, Cloning, and Moving Issues

    Explains issue links, clone operations, and moving issues between projects. Enables teams to express dependencies and reorganise work without data loss.

  • Lesson 5 • Comments, Mentions, and Activity Logs

    Covers adding comments, using @mentions, and reading the activity stream. Keeps communication centralised and traceable within each issue.

Chapter 4See details

Backlogs, Sprints, and Scrum Boards

  • Lesson 1 • Epics and Versions in Scrum Projects

    Teaches how epics group stories across sprints and how versions track releases. Provides the higher-level planning layer above individual sprints.

  • Lesson 2 • Working on the Scrum Board

    Explains the active sprint board, swimlanes, and how to update issues during a sprint. Enables teams to use the board as a live status radiator.

  • Lesson 3 • Completing and Reviewing Sprints

    Covers sprint completion, handling incomplete issues, and reviewing sprint outcomes. Closes the Scrum loop and prepares teams for the next iteration.

  • Lesson 4 • Planning and Starting Sprints

    Teaches sprint creation, goal setting, capacity planning, and sprint start. Connects backlog grooming to actionable sprint commitments.

  • Lesson 5 • Building and Grooming the Backlog

    Covers adding issues to the backlog, ranking them, and preparing them for sprint planning. A well-groomed backlog is the foundation of every successful sprint.

Chapter 5See details

Kanban Boards and Continuous Flow

  • Lesson 1 • Kanban Metrics and Continuous Improvement

    Introduces cumulative flow diagrams and cycle time reports specific to Kanban. Provides data-driven tools for identifying and eliminating bottlenecks.

  • Lesson 2 • Work-in-Progress Limits and Flow Control

    Teaches WIP limit configuration and the discipline of enforcing flow constraints. WIP limits are the primary lever for improving throughput on Kanban teams.

  • Lesson 3 • Setting Up a Kanban Project

    Covers Kanban project creation, board configuration, and column mapping to workflow statuses. Establishes the visual workspace for continuous flow teams.

  • Lesson 4 • Managing the Kanban Backlog

    Explains how to triage, rank, and pull work from the Kanban backlog into active columns. Connects intake discipline to sustainable team throughput.

  • Lesson 5 • Customizing Board Filters and Swimlanes

    Covers board-level quick filters, swimlane configuration, and saved filter views. Enables teams to focus the board on what matters most at any moment.

Chapter 6See details

Searching, Filtering, and JQL Mastery

  • Lesson 1 • Basic Search and Quick Filters

    Covers the basic search interface, text search, and pre-built quick filters. Provides the entry point before advancing to structured query syntax.

  • Lesson 2 • Advanced JQL Functions and Clauses

    Covers functions like currentUser(), membersOf(), and date-relative expressions. Enables dynamic queries that stay accurate without manual updates.

  • Lesson 3 • JQL Syntax Fundamentals

    Teaches JQL field names, operators, values, and keywords with practical examples. Builds the syntactic foundation required for all advanced queries.

  • Lesson 4 • Saving, Sharing, and Subscribing to Filters

    Teaches how to save filters, share them with teams, and set up email subscriptions. Turns one-time queries into persistent team assets.

  • Lesson 5 • Using Filters in Boards and Dashboards

    Explains how saved filters power board configurations and dashboard gadgets. Connects JQL mastery to visual reporting covered in the next chapter.

Chapter 7See details

Dashboards, Reports, and Agile Metrics

  • Lesson 1 • Creating and Configuring Dashboards

    Covers dashboard creation, layout selection, and sharing settings. Dashboards are the primary visibility tool for stakeholders and team leads.

  • Lesson 2 • Adding and Configuring Gadgets

    Teaches the gadget library, configuration options, and connecting gadgets to saved filters. Gadgets transform raw data into actionable visual summaries.

  • Lesson 3 • Scrum Reports and Velocity Charts

    Covers burndown charts, velocity charts, and sprint reports built into Scrum projects. Provides the data layer for sprint retrospectives and planning.

  • Lesson 4 • Sharing Insights with Stakeholders

    Teaches exporting reports, scheduling dashboard emails, and presenting data clearly. Bridges technical Jira data to non-technical stakeholder communication.

  • Lesson 5 • Kanban and Flow Reports

    Explains cumulative flow diagrams, cycle time reports, and control charts for Kanban. Connects flow metrics to the Kanban board concepts from Chapter 5.

Chapter 8See details

Advanced Configuration and Administration

  • Lesson 1 • Maintaining and Auditing the Instance

    Covers audit logs, project archiving, data retention, and performance monitoring. Ensures the Jira instance remains healthy, compliant, and performant over time.

  • Lesson 2 • Automation Rules and Triggers

    Covers Jira Automation rule builder, triggers, conditions, and actions for common workflows. Automation eliminates repetitive manual tasks at scale.

  • Lesson 3 • Schemes and Configuration Reuse

    Teaches how permission, notification, workflow, and field schemes enable consistent configuration across projects. Reduces admin overhead through reuse.

  • Lesson 4 • Jira Administration Fundamentals

    Covers the admin console, global settings, and the difference between global and project-level administration. Establishes the scope of admin responsibility.

  • Lesson 5 • Integrations with External Tools

    Explains native integrations with source control, CI/CD pipelines, and communication platforms. Connects Jira to the broader development and collaboration ecosystem.

Certification

Your valid completion certificate

This course is for you:

  • Software developers: want to stop fighting Jira and start leveraging it daily.

  • Project coordinators: need structured skills to manage team workflows confidently.

  • Scrum Masters: looking to deepen their hands-on Jira configuration knowledge.

  • IT support professionals: expanding into service management and ticket triage work.

  • Career changers: entering agile environments and need credible, practical tool skills.

  • Team leads: responsible for reporting and visibility but lacking admin-level confidence.

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.
André Felipe
André FelipePrompt Engineering Student

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